AppFolio
Overview
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HQ Location
United States
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Year Founded
2006
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Company Type
Public
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Revenue
$100m-1b
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Employees
1,001 - 10,000
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Website
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Stock Ticker
APPF (NASDAQ)
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Twitter Handle
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Company Description
AppFolio is the technology leader powering the future of the real estate industry. Its innovative platform and trusted partnership enable our customers to connect communities, increase operational efficiency, and grow their business.
IoT Snapshot
AppFolio is a provider of Industrial IoT platform as a service (paas), networks and connectivity, infrastructure as a service (iaas), functional applications, analytics and modeling, sensors, wearables, automation and control, and application infrastructure and middleware technologies, and also active in the buildings, cement, cities and municipalities, construction and infrastructure, education, equipment and machinery, finance and insurance, national security and defense, retail, semiconductors, and telecommunications industries.
Technologies
Use Cases
Functional Areas
Industries
Services
Technology Stack
AppFolio’s Technology Stack maps AppFolio’s participation in the platform as a service (paas), networks and connectivity, infrastructure as a service (iaas), functional applications, analytics and modeling, sensors, wearables, automation and control, and application infrastructure and middleware IoT Technology stack.
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Devices Layer
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Edge Layer
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Cloud Layer
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Application Layer
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Supporting Technologies
Technological Capability:
None
Minor
Moderate
Strong
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Case Studies.
Case Study
Nebraska Lifestyles Property Management: Unlocking Growth with IoT
Nebraska Lifestyles Property Management, a local establishment based in Omaha, Nebraska, has been managing over 900 units for over 50 years. The units primarily consist of single-family homes and some smaller multifamily apartment complexes. However, as the company's business objectives became more focused on growth, they found their existing software, Yardi, was holding them back. The software lacked the capabilities to support their growth path and was not user-friendly. The company needed a software solution that could grow with their portfolio and streamline their processes. They also faced challenges in onboarding new property owners, which involved a lot of data entry and operational tasks. The process was time-consuming and prone to errors, which could negatively impact the customer experience.
Case Study
Leveraging AppFolio Property Manager for Growth: A Case Study on Daniel Management Group
Daniel Management Group, a property management firm based in Chicago, was facing challenges in managing its growing portfolio of nearly 2,000 multifamily units. The company was struggling with operational efficiency, transparency, and cost reduction. The existing technology they were using, Yardi, was found to be clunky and not user-friendly, making it difficult to communicate with residents and manage the portfolio effectively. The company was also facing high marketing costs and was in need of a solution that could help them win new business. The challenge was to find a technology solution that was easy to learn and use, provided a great experience for employees and residents, and kept costs low.
Case Study
Streamlining Property Management with AppFolio Property Manager PLUS: A Case Study on The Apartment Company
The Apartment Company, a property management firm with over 4,000 multifamily units in San Diego, Las Vegas, and Reno, was facing significant challenges in managing their operations. The company was struggling with a slow and inefficient process of retrieving reports needed for resource disbursement and other tasks. The process involved multiple sources and multiple logins, which not only slowed down operations but also increased the chances of errors. The lack of a streamlined process for paying and reporting to owners was a major issue. The company was in dire need of a solution that could consolidate information, streamline processes, and improve customer service experiences.
Case Study
Transforming Property Management: The Success Story of Two Seas Property Management with AppFolio
Two Seas Property Management, a property management company based in Kailua, Hawaii, was facing significant challenges in managing its portfolio of over 90 single-family rental homes and condos. The company was using various software solutions that were cumbersome, inefficient, and not user-friendly. The process of tenant screening and preparing owner reports was manual and time-consuming. The company had to deal with multi-step processes that required opening multiple screens to track anything, and even then, they had to refer to paper files for actual copies of bills. Maintenance was another major challenge, as each property had different needs and managing these across town was a daunting task. The company was also looking to delegate more day-to-day tasks to assistants to focus on winning new business and providing personalized service to renters and owners.
Case Study
Streamlining Property Management: A Case Study on Flock DC and AppFolio
Flock DC, a property management company, was striving to be recognized for prioritizing resident and team member satisfaction. The CEO, Lisa Wise, was looking for a technology partner that would allow her to focus on this mission. The company needed a platform that would be accessible to maintenance staff in the field and provide residents with more flexibility in their communication with property management. The challenge was to find a software solution that was easy to use, robust, and practical in terms of communication tools. The company also wanted a solution that was mobile-friendly and cloud-based to streamline operations and allow residents to interface with their management company on the go.
Case Study
Transforming Property Management: A Case Study on JW Property Services and AppFolio
JW Property Services, a family-owned property management business in New Orleans, was facing challenges in managing their growing portfolio of over 330 units. The company was initially using Excel spreadsheets and QuickBooks to manage their rental properties and handle their accounting operations. However, as the business expanded, these tools proved to be inadequate, leading to cumbersome processes, manual errors, and a significant amount of busywork. The company was in dire need of a software solution that could keep up with their evolving needs, streamline their operations, and reduce the manual workload. The challenge was to find a solution that was user-friendly, could automate their processes, and help them provide personalized service to their customers.
Case Study
Redwood Property Investors' Growth and Efficiency Boost with AppFolio
Redwood Property Investors, a family office that acquires and operates multifamily real estate in Northern California, was in need of a software solution that would allow them to scale efficiently. They were using multiple point solutions to achieve their goals, but this approach was fraught with challenges. Their systems did not always work together smoothly, often resulting in glitches that added friction and frustration. Additionally, the cost of integrating new tools to their old system was becoming prohibitive, with expenses reaching $15,000 a year with no end in sight. The company was hesitant to switch to a new system due to fears of prolonged downtime and disruption to their operations.
Case Study
Empowering Dispersed Teams: A Case Study on Sunbelt Properties
Sunbelt Properties, a property management company with a portfolio of over 3,500 units across five states, faced a significant challenge in maintaining consistency in processes and metrics across their portfolio. The company's properties were managed by different third-party companies, each using a different property management software. This lack of uniformity made it difficult to provide consistent metrics and manage properties effectively across different states. The company's leadership, Mike Schmansky and Danielle Miner, realized that the biggest challenge was the lack of a unified software platform for property management. They needed a solution that would allow them to bring all property management processes in-house, on one software, with identical processes and procedures across all states.
Case Study
Streamlining Property Management with AppFolio: A Case Study on Wright Equities
Wright Equities, a property management company based in Fresno, California, was facing several challenges in managing their growing portfolio of multifamily residential properties. Established in 2013, the company had been using Quickbooks for their property management needs. However, as they expanded their portfolio and ventured into construction and development, they found it increasingly difficult to manage their operations efficiently. They were dealing with issues such as double entry and manual reporting, which were time-consuming and prone to errors. Additionally, they were struggling to stay competitive in the rapidly changing rental market. They needed a solution that would provide real-time access to data, streamline their processes, reduce overheads, and enable them to make informed decisions about pricing and market trends.
Case Study
Leveraging AppFolio for Efficient Property Management: A Case Study on 2B Living
2B Living, a property management company based in San Carlos, California, was facing challenges in managing and scaling their business due to rapid growth and a dispersed workforce. The company oversees a diverse portfolio of over 200 multifamily properties and approximately 1,300 units throughout the Bay Area. Prior to implementing AppFolio Property Manager PLUS, the team relied heavily on traditional methods of data management such as paper and spreadsheets, and manually inputting information. This process was not only time-consuming but also prone to errors, making it difficult for the directors to effectively manage the business.
Case Study
Artcraft Management's Growth Journey with AppFolio Property Manager Plus
Artcraft Management, a property management company established in 1993, has been experiencing rapid growth since 2014, expanding from 2,000 units to over 6,000 units. The company manages a diverse portfolio of properties, including senior housing, community associations, high-end luxury, affordable and other residential units, primarily in Virginia. However, with their previous software solution, Yardi, they felt like just another customer and not prioritized. They had to pay for every additional service or feature, which was not conducive to their rapid growth. They were also struggling with inefficiencies in their workflows, having to manage multiple calendars and schedules on Google Drive, and their staff had to remember multiple passwords and logins.
Case Study
Atrium Management Company's Success with AppFolio Property Manager
Atrium Management Company, a property management organization for single-family and multifamily properties across Central Florida, has experienced rapid growth over the last several years. This growth was achieved through the acquisition of several property management companies, each with their own property management systems. This led to a challenge for Atrium, as they had to navigate multiple disparate and overly complex property management systems. The company needed a solution that could help them deliver exceptional experiences to their team members, residents, and owners, even as they were growing exponentially. The challenge was to find a platform that could centralize their operations and scale with their growth.
Case Study
Streamlining Property Management with AppFolio's AI Leasing Assistant
Bear Property Management, a company managing over 1,800 units of single-family, multifamily residential, commercial, and community associations, was facing a significant challenge in managing the influx of leads they received daily. The leasing agents were working longer hours, especially during the leasing season, and were overwhelmed with administrative tasks. The company was struggling to respond promptly to the leads, which was affecting their customer service and overall efficiency. The previous solution they were using, Jenark, was not able to effectively streamline these tasks and alleviate the workload of the leasing agents.
Case Study
Boosting Efficiency and Customer Experience: A Case Study on Berkshire Hathaway HomeServices Parks & Weisberg, Realtors
Berkshire Hathaway HomeServices Parks & Weisberg, Realtors, a family-owned business managing a diverse real estate portfolio, was struggling with the limitations of their existing property management system. The company had to use multiple systems and tools to manage different property types within their portfolio. These solutions were not only limited in their functionality but were also not user-friendly. This led to inefficiencies, wasted time, and communication breakdowns. The company was in dire need of a more robust, integrated system to streamline their operations and improve their efficiency.
Case Study
BK Management's Efficiency Leap: Consolidating Accounting Operations with AppFolio
BK Management, a property management company catering to student housing around Purdue University, was initially running its corporate accounting and property management accounting on two separate platforms. The company was using QuickBooks for corporate accounting and AppFolio for property management accounting. This lack of integration led to inefficiencies and workarounds as they had to run separate reports from both platforms and then attempt to consolidate the data. The process was clunky and time-consuming, preventing the company from achieving optimal efficiency in their operations.
Case Study
Blue Key Property Management: Leveraging IoT for Sustainable Growth
Blue Key Property Management, a rapidly growing property management company based in Little Rock, Arkansas, was facing challenges with their previous software solution, Buildium. The team felt bogged down by inefficient processes and inconsistent data, issues that only seemed to worsen as the organization grew. The accounting system was particularly problematic, causing confusion and inefficiency for the team and their accountant. The company was in need of a more user-friendly, efficient, and reliable software solution that could help them manage their growing portfolio of single family and multifamily properties, streamline operations, and free up team bandwidth for more high-value work.
Case Study
Efficient Scaling and Enhanced Operations: Byers & Harvey's Journey with AppFolio
Byers & Harvey, a thriving property management business based in Clarksville, Tennessee, was facing a significant challenge. Their existing software solution was not propelling them forward but rather hindering them from reaching their full potential. The company needed a modern, easy-to-use property management software that would fuel growth in terms of efficiency and unit count. The software had to be mobile-friendly, as property management happens as much in the field as it does in the office. The company also required a software solution that would allow them to work more flexibly and efficiently, and that would provide reliable customer support.
Case Study
Centana Property Management: Leveraging IoT for Efficient Property Management
Centana Property Management, a Montana-based company, manages a diverse portfolio of multifamily apartment complexes, single-family homes, and commercial properties. The company prides itself on being responsive and attentive to its customers' needs. However, managing a wide range of properties across different locations presented several challenges. These included maintaining clear and consistent communication with owners and renters, efficiently handling maintenance requests, and effectively marketing their properties to prospective renters. Additionally, the company was keen on making a lasting first impression on potential clients and providing modern experiences that renters and owners expect. The company also faced the challenge of training new hires on their property management software, which was crucial for the smooth running of their operations.
Case Study
Strategic Partnership and Efficiency Boost with AppFolio: A ConsensYs Property Management Case Study
ConsensYs Property Management, a company with over 50 years of experience in investment property and community associations management, was facing significant challenges in their operations. Their primary issue was the lack of a software solution that was easy to implement and use. The company was spending a considerable amount of time and resources tracking down information for homeowners and manually entering data for reports. This inefficient process was not only time-consuming but also resource-intensive, hindering the company's ability to focus on strategic growth and customer service. The absence of a reliable and user-friendly software solution was a significant obstacle in their path to operational efficiency and growth.
Case Study
Do Good Property Management: Leveraging IoT for Enhanced Efficiency and Community Impact
Chelsea Busnardo, the owner and founder of Do Good Property Management, faced a significant challenge as her real estate portfolio and family grew. Managing a full-time job in addition to her properties became increasingly difficult. She wanted to start her own property management company to have more flexibility and freedom to pursue her passions, including spending more time with her kids and giving back to her community. However, she knew that her company would quickly outgrow managing just a handful of units. She needed a scalable solution that would not only help her manage her growing portfolio but also allow her to focus on more meaningful work.
Case Study
Efficiency Enhancement and Scalable Growth with AppFolio: A Case Study on Duckworth-Morris Real Estate
Duckworth-Morris Real Estate, a Tuscaloosa, AL-based company with over a century of experience in real estate development and property and community association management, was facing a significant challenge. The company was struggling to manage its growing volume of management accounts, which was leading to an increase in staff hiring. The company was in dire need of a solution that would allow them to expand their business operations without the need for additional headcount. The challenge was to find a solution that could streamline their operations, improve efficiency, and support their growth trajectory without escalating their operational costs.
Case Study
Elevation Real Estate and Management: Enhancing Maintenance Efficiency with AppFolio Smart Maintenance
Elevation Real Estate and Management, a small team managing over 800 units of various property types across Northwest, was facing a significant challenge in efficiently handling maintenance requests. The team was unable to be present at all locations simultaneously, and the volume of requests from residents was overwhelming. The team needed a robust maintenance solution that could respond to residents' issues promptly, regardless of the time of day. The existing system was inefficient, requiring technicians to be on-site for troubleshooting and resulting in numerous after-hour calls.
Case Study
Enclave Properties: Leveraging IoT for Efficient Property Management
Enclave Property Management, a vertically integrated development, construction, and property management company, was facing the challenge of managing over 4,500 units across multiple locations. The company needed to meet and exceed the expectations of its investors while managing new properties. The process involved development, construction, and property management, which required efficient processes and a motivated team. The company's president, Donna Smith, was looking for ways to improve operational efficiencies and meet their goals and objectives. The company also faced the challenge of managing delinquency levels across different properties and improving their collections while decreasing bad debt.
Case Study
Hanes Property Management Streamlines Rent Collection with AppFolio Online Payments
Hanes Properties, a family-owned property management company established in 1969, was facing significant challenges with their rent collection process. They were using Yardi, a property management software, but the rent week was still chaotic for all six of their property locations. Rent was collected manually and each property was handled separately, leading to a lack of transparency across properties. This resulted in hours of extra work and major organizational issues. Management had to spend a significant amount of time dealing with late rent checks and other related issues. Paper rent checks had to be manually collected and entered into the system, and then communicated back to the corporate office. On average, there were 7-12 notices for late rent payments per month.
Case Study
Hela Management: Scaling Growth with AppFolio's AI Leasing Assistant
Hela Management, a property management company established in 2012, manages over 800 single and multifamily units in the Detroit metro area and Southeast Michigan. The company aims to quadruple in size over the next 3-5 years. However, one of the significant challenges they faced was maximizing their employees' time. With a geographically diverse portfolio, their leasing team struggled to keep up with the inbound. The team's time was heavily consumed with scheduling, booking, and confirming showings across their properties, leading to missed leads and a negative impact on their bottom line. Their previous solution, Buildium, was not meeting the needs of their rapidly growing business.
Case Study
HOA Assist: Leveraging AppFolio for Enhanced Customer Experience and Business Growth
HOA Assist, a financial services company for Homeowners Associations (HOAs), was founded by Daniel Stedman and Mitch Gassen to fill a gap in the market for self-managed community associations. They aimed to provide financial services and education to these associations, empowering them and fostering a sense of connection. However, they faced significant challenges with their existing software. It was difficult to use, lacked adequate support, and was inefficient, making it harder for them to meet their customers' needs and achieve their business goals. The software was not cloud-based, limiting its accessibility and functionality. The customer portal was also problematic, with feedback from clients indicating that it was hard to use. When they reached out for support, they often wouldn't hear back for weeks, leading to frustration and a pressing need for change.
Case Study
Leveraging IoT for Rapid Growth: A Case Study on Jamkee Properties
Jamkee Properties, a property management company based in St. Cloud, Minnesota, was founded in 2018 and has since grown to manage over 400 units across central Minnesota. The company's growth was driven by a gap in the market for high-quality property management services. However, as the company grew, it faced challenges with its existing property management software, Yardi. The software was difficult to use and limited in its capabilities, making it hard for the company to streamline processes and focus on growth. The owner reports were particularly time-consuming, requiring manual downloading and reworking in Excel to make them understandable for both the company and its clients. As the company continued to scale, this process became increasingly untenable.
Case Study
KH Properties: Leveraging IoT for Enhanced Property Management and Revenue Generation
KH Properties, a multifamily property management firm, was initially in search of a reliable accounting tool to consolidate their corporate and property accounting onto a single platform. The company, which started as a small single-family home renovation company, had pivoted into managing apartment complexes. They sought to reinvigorate underperforming or neglected communities through capital investment and improvement of assets. However, their operations were limited by the lack of a comprehensive management system that could streamline their processes and open up new opportunities for growth and sophistication. The challenge was to find a technology partner that could not only meet their accounting needs but also transform their business into a more professional and sophisticated operation.
Case Study
Streamlining Accounting and Communication in Community Association Management: A Case Study of North Hillsborough Properties
North Hillsborough Properties, Inc. (NHP), a professional community management company established in 2008, was facing significant challenges with their accounting and communication systems. After breaking away from a franchise and going independent, NHP signed up with a different software company to manage their operations. However, this decision led to a major mess in their accounting system, with none of their financial statements being balanced. The situation worsened over time, causing a lot of distress for the company. In addition to this, NHP was also struggling with communication. They were receiving service requests through various channels such as emails, calls, texts, and social media, making it difficult to track and manage these requests. The company was in dire need of a solution that could streamline their accounting and communication processes.
Case Study
Increasing Online Payments with AppFolio: A Case Study on Northwest Commercial Real Estate Investments, LLC
Northwest Commercial Real Estate Investments, LLC, a company with over 70 years of experience in the Seattle real estate market, was struggling with an outdated, paper-based payment collection process. The company, which owns and operates retail, commercial, and mixed-use properties along with more than 1,600 apartment homes in the Puget Sound area, had to manually collect rent checks from drop boxes at each building. On the 3rd of every month, they had to create a delinquency report and track down tenants who hadn’t paid their rent. This process was time-consuming and inefficient, often requiring property managers to pick up checks in person, even on weekends. The checks then had to be manually scanned, reconciled with the bank, and the paperwork uploaded into an audit tracker for accounting. This labor-intensive process was diverting resources away from other important tasks.
Case Study
Gaining a Competitive Edge with AppFolio: A Case Study on Pelican Property Management
Pelican Property Management, a Baltimore-based company managing a large portfolio of homeowners associations across Maryland, faced significant challenges in its early days. The company, which started with just 6 doors, struggled with inefficient software solutions that were 'horrible' and 'lacking innovation', according to Jordan Levine, Co-Founder of Pelican Property Management. The lack of a robust and efficient software solution was hindering their growth and ability to manage their increasing portfolio effectively. The company needed a solution that could streamline their back-end accounting and front-of-house management processes, provide them with a competitive edge in acquisitions, and enable them to offer additional services to their communities.
Case Study
RCP Community Management's Growth and Community Strengthening with AppFolio
RCP Community Management, a family-owned business managing community associations in Arizona, was struggling with their existing software solutions. They had tried various systems, including one developed by their President, Kevin Bishop, but none of these allowed them to manage their entire portfolio on a single platform. The transition to one of these systems, Caliber, was so complicated that it led to the resignation of all their administrative employees. They were unable to communicate efficiently with homeowners, which was a significant challenge given their goal of improving living conditions in neighborhoods. They needed a solution that was easy to use, could handle all their needs in one place, and would not lead to employee dissatisfaction or turnover.
Case Study
Efficiency and Customer Service Enhancement at Red Rock Realty Group with AppFolio
Red Rock Realty Group, a full-service real estate, property management and investment company based in Birmingham, Alabama, was facing several operational challenges. The company was struggling with its previous software, which was cumbersome and difficult for new employees to learn. The process of pulling ledgers and reports for day-to-day operations was complex and time-consuming. Additionally, the company was dealing with a disorganized paper-based system for managing files, leases, and communication with residents. This led to missing files, lost leases, and untraceable communication. The process of processing rent payments was also laborious, taking up to five days of work. The company also had issues with tracking work orders, which were done on paper and often missed or dropped. Lastly, the process of posting new and upcoming rentals to their website was delayed and cumbersome.
Case Study
Streamlining Property Management: A Case Study on Shaw Real Estate and AppFolio
Shaw Real Estate, a property management company based in Wilmington, NC, was facing significant challenges in managing its growing portfolio of over 470 multifamily and single-family units. The company was struggling with software solutions that were difficult to use and lacked the necessary capabilities for efficient accounting workflows. This led to wasted time, inaccuracies, and frustration. The company's previous software, Yardi Breeze, was particularly problematic, making tasks such as filing 1099s, reconciling accounts, and handling daily tasks difficult and time-consuming. The company's owner, Sherry Kent, was in search of a simpler, more efficient solution that would allow her team to spend less time on tedious back-office tasks and more time on growing the business and making a positive impact in the community.
Case Study
Southwest Property Management: Streamlining Operations and Enhancing Customer Experience with IoT
Southwest Property Management, a family-owned business managing over 120 community associations in Naples and Fort Myers, Florida, was grappling with outdated, disjointed systems that led to inefficiencies, inaccuracies, and frustration. The company had to perform many tasks manually, which was time-consuming and prone to errors. The existing solutions, TOPS Pro and Strongroom, were not meeting the company's needs, leading to technical difficulties and a lack of streamlined processes. The company was also facing challenges in onboarding and learning new software due to the large amount of data to migrate and processes to implement. Furthermore, the company was struggling to stand out from the competition and win new business.
Case Study
Boosting Operational Efficiency through Automation: A Case Study on Stone & Browning
Stone & Browning Property Management, a company operating a mixed portfolio of properties, was struggling with operational efficiency due to the lack of a robust property management software. The company, which manages over 1,000 units across Barre and Burlington area, was using Buildium and Propertyware, but these solutions were not meeting their needs. The company had a long-term vision of growing to 1,500 units and needed a technology solution that could scale with their vision. The lack of a professional property management company in their area added to their challenges. The company was also struggling with inefficient workflows, particularly in accounting and reporting, due to the large number of bills they had to manage across different buildings.
Case Study
Structure Properties Leverages AppFolio for Enhanced Efficiency and Growth
San Francisco-based Structure Properties, a property management company established in 2008, was in search of a software solution that could match their innovative approach to property management. They needed a system that could help them gain control of their data, free up team bandwidth, and improve the owner experience. The company manages a diverse portfolio of multifamily, mixed-use, and single-family residential properties, with over 2000 units under management. Their previous solution, Yardi, was not providing the efficiency and streamlined processes they required. The challenge was to find a solution that could effectively manage multiple property types and provide a comprehensive view of operations.
Case Study
Leveraging AppFolio Property Manager PLUS for Growth: A Case Study on Sundance Property Management
Sundance Property Management, established in 1993, manages properties across four states including Ohio, Indiana, Kentucky, and South Carolina. Their portfolio includes single and multifamily residential, and student housing. However, in 2013, after acquiring a large group of multifamily properties, they found that they had outgrown their previous software, Skyline. The software was not cloud-based and lacked the ability to quickly run reports. Every process was manual, requiring the vice president of finance, Michelle Flores, to work three weekends a month to get everything accomplished. The company was at a point where they would have had to cap their growth and decline new business, as they couldn't manage it with their existing software.
Case Study
Streamlining Operations and Enhancing Service Delivery: A Case Study of T.R. Lawing Realty
T.R. Lawing Realty, a pioneer in Single Family Rental (SFR) management in the Charlotte area, was facing operational challenges due to outdated technology. The company, which has been in business for over 65 years and manages over 2,400 units, was struggling with a software that lacked tenant and owner portals and was not keeping up with the times. The company was also grappling with server issues that led to uncontrollable downtime, affecting their efficiency and service delivery. Additionally, the company was looking to streamline its processes, from leasing to maintenance and accounting, to enhance efficiency and control costs. The company was also dealing with a high volume of inquiries, averaging 4,000 a month, which was overwhelming for the leasing staff.
Case Study
Streamlined Accounting with an Innovative Technology Solution: The Equity Group Case Study
The Equity Group, a property management company established in 2002, was facing challenges in adjusting to the fast-paced technology trends in the market. They were managing a large portfolio of multifamily and single-family residential properties in the Central Valley of CA. Over the years, they had acquired several smaller property management companies, adding hundreds of units to their portfolio. However, their old property management software was not able to keep up with the rapid changes in the market. They found it difficult to adapt quickly without purchasing new, third-party systems to supplement their existing software. Additionally, they were spending nearly a third of their time on mid-month and month-end accounting close outs, which was a significant drain on their resources.
Case Study
Trilogy Management & AppFolio: Transforming Real Estate Management Through IoT
Trilogy Real Estate Management, a family-owned real estate investment and management business, was struggling with outdated property management software that was inefficient and time-consuming. The software required multiple applications to perform tasks that could be done with a single click in modern software. For instance, they had to manually write leases, use a separate e-signature application, and had a payment processing portal outside of their management software. This made every process cumbersome and time-consuming. The company needed a modern, agile solution that would maximize the efficiency and time of their team both in and out of the office.
Case Study
Maintaining Rapid Growth with AppFolio Property Manager PLUS: A Case Study on Tzadik Management Group
Tzadik Management Group, a real estate management company with over $400 million in assets and more than 7,000 units, was facing challenges in managing its rapid growth across five states. The company's previous solution, Yardi, was not able to provide the real-time, on-the-go interaction and responsive reporting that Tzadik needed to measure results and provide daily financial statements to its customers. The company was also struggling with the process of onboarding new properties due to its constant acquisitions. The lack of a centralized support team that understood their business practices and could provide custom training and real-time support was another challenge that Tzadik was facing.
Case Study
Maximizing Efficiency and Building Relationships: A Case Study on Velo Residential and AppFolio Property Manager
Velo Residential, a property management company based in Dallas-Fort Worth Metro, was facing a significant challenge in managing its over 800 residential units. The company's CEO, JC Castillo, recognized the importance of creating strong, meaningful relationships for success in the property management business. However, the day-to-day tasks were consuming a lot of their time, leaving little room for focusing on building relationships with residents. Another major challenge was the lack of comprehensive leasing data. The company was unable to determine where their leads were coming from, which made it difficult to prioritize advertising channels. This lack of data was leading to unnecessary spending on ineffective advertising channels.
