Streamlining Property Management with AppFolio Property Manager PLUS: A Case Study on The Apartment Company
Applicable Industries
- Buildings
About The Customer
The Apartment Company, established in 1994, is a property management firm based in Encinitas, California. The company has purchased more than 4,000 multifamily units in San Diego, Las Vegas, and Reno, and controls over $550 million in assets. JD Chase, the COO of the Apartment Company, leads the California management team, supervising over 1,900+ apartment units. The company was previously using RealPage as their property management solution. However, due to operational inefficiencies and the need for a more streamlined process, they switched to AppFolio Property Manager PLUS.
The Challenge
The Apartment Company, a property management firm with over 4,000 multifamily units in San Diego, Las Vegas, and Reno, was facing significant challenges in managing their operations. The company was struggling with a slow and inefficient process of retrieving reports needed for resource disbursement and other tasks. The process involved multiple sources and multiple logins, which not only slowed down operations but also increased the chances of errors. The lack of a streamlined process for paying and reporting to owners was a major issue. The company was in dire need of a solution that could consolidate information, streamline processes, and improve customer service experiences.
The Solution
The Apartment Company turned to AppFolio Property Manager PLUS to address their operational challenges. AppFolio provided a single software solution that eliminated the need for multiple point solutions, thereby streamlining the company's processes. The software allowed The Apartment Company to consolidate their information, which significantly improved their efficiency. With AppFolio, the company was able to focus more on in-person connections, enhancing their customer service experiences. The software's efficiency and innovation enabled The Apartment Company to stay ahead of the competition by adapting to meet the needs of their business and fuel their success. AppFolio's features such as online inspections, online payments, online lease signing, and text messaging further enhanced the company's operations.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Energy Saving & Power Monitoring System
Recently a university in Taiwan was experiencing dramatic power usage increases due to its growing number of campus buildings and students. Aiming to analyze their power consumption and increase their power efficiency across 52 buildings, the university wanted to build a power management system utilizing web-based hardware and software. With these goals in mind, they contacted Advantech to help them develop their system and provide them with the means to save energy in the years to come.
Case Study
Intelligent Building Automation System and Energy Saving Solution
One of the most difficult problems facing the world is conserving energy in buildings. However, it is not easy to have a cost-effective solution to reduce energy usage in a building. One solution for saving energy is to implement an intelligent building automation system (BAS) which can be controlled according to its schedule. In Indonesia a large university with a five floor building and 22 classrooms wanted to save the amount of energy being used.
Case Study
Powering Smart Home Automation solutions with IoT for Energy conservation
Many industry leaders that offer Smart Energy Management products & solutions face challenges including:How to build a scalable platform that can automatically scale-up to on-board ‘n’ number of Smart home devicesData security, solution availability, and reliability are the other critical factors to deal withHow to create a robust common IoT platform that handles any kind of smart devicesHow to enable data management capabilities that would help in intelligent decision-making
Case Study
Commercial Building Automation Boosts Energy Efficiency
One of the challenges to building automation is the multitude of non-interoperable communications protocols that have evolved over the years. Buildings have several islands of automation. Bridging the islands of different automation without losing the considerable investment in each specialized control network is the main focus in this solution.
Case Study
Protecting a Stadium from Hazardous Materials Using IoT2cell's Mobility Platform
There was a need for higher security at the AT&T Stadium during the NFL draft. There was a need to ensure that nuclear radiation material was not smuggled inside the stadium. Hazmat materials could often be missed in a standard checkpoint when gaining entry into a stadium.
