Streamlining Hospitality Payment Processes for 88,000+ Agencies
公司规模
200-1,000
地区
- America
国家
- United States
产品
- MicroStrategy Cloud Platform
- AWS Cloud
- AWS Cloud Formation
技术栈
- AWS Cloud
- MicroStrategy
- AWS Cloud Formation
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Digital Expertise
- Productivity Improvements
技术
- 基础设施即服务 (IaaS) - 云计算
- 基础设施即服务 (IaaS) - 云存储服务
- 平台即服务 (PaaS) - 数据管理平台
适用行业
- 金融与保险
适用功能
- 商业运营
- 质量保证
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
Onyx CenterSource (Onyx) is a business-to-business BI solutions and payments expert, focused on improving payment processes for those in the hospitality space. They are headquartered in Dallas, Texas but have operations in 30+ countries to serve clients like hotels, travel agencies, and corporate travel departments. With 350+ employees, they processed 350 million transactions, resulting in $1+ billion in commissions paid out to 88,000+ agencies.
挑战
To handle expansive global commissions payment operations, Onyx’s legacy structure had three data centers in three different countries. However, Onyx soon grew out of this structure. Lacking a common backbone, the three data centers could not communicate effectively, creating different versions of the truth and slowing down IT processes. The Onyx infrastructure team decided to consolidate these data centers into two and create an AWS Cloud presence to streamline costs and take advantage of the cloud’s flexibility. They chose to move MicroStrategy to the cloud.
解决方案
To determine whether this new cloud structure would work for them, Onyx tested proof of concept (POC) AWS Cloud environments. First, they built POC cloud environments and, within just a few months, they had set up an environment that was tailored to their needs. After diligently testing this environment with simple queries on every connected database, the Onyx infrastructure team confirmed that this network was ready to be tested by internal business users. To prepare for this next testing phase, they leveraged MicroStrategy engineers’ expertise to configure intuitive AWS Cloud Formation templates. These templates simplify cloud provisioning and management so that the BI team can better govern their cloud environments. For this internal testing, Onyx business users carried out their daily operations on this AWS Cloud environment for two weeks—and with great success. The business users reported a seamless experience without any disruptions in their daily operations and even reported faster processing times. With this indisputable thumbs up, the Onyx infrastructure team was able to quickly move their on-premise MicroStrategy database to AWS Cloud.
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