PT Bank OCBC NISP Implements MicroStrategy BI for Real-Time Analytics
公司规模
1,000+
地区
- Asia
国家
- Indonesia
产品
- MicroStrategy Business Intelligence
- MicroStrategy Mobile App
- OCBC NISP Web BI for Finance
- OCBC NISP Mobile App for Finance
技术栈
- MicroStrategy
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 分析与建模 - 实时分析
- 功能应用 - 企业资源规划系统 (ERP)
- 平台即服务 (PaaS) - 数据管理平台
适用行业
- 金融与保险
适用功能
- 商业运营
- 质量保证
用例
- 实时定位系统 (RTLS)
- 远程资产管理
服务
- 软件设计与工程服务
- 系统集成
关于客户
PT Bank OCBC NISP, a subsidiary of Singapore-based OCBC Bank, is one of Indonesia’s oldest financial institutions with more than 70 years in the business. Headquartered in Jakarta, Bank OCBC NISP has a network of 380 offices located in 76 cities across Indonesia. It is focused on serving the small and medium enterprises, as well as the fast-growing consumer banking segment in the country.
挑战
Monitoring the Bank’s business was of paramount importance for its 11-member Board of Directors (BOD) and seven regional co-ordinators. The management needed insights into the Bank’s financial and operational performance to improve its competitive edge and to ensure regulatory compliance. The business users wanted to know how the Bank was performing at any given time, as well as having the flexibility to review the reports on the go. However, not having access to real-time information to analyse its operations was one of the biggest challenges for the Bank’s management. The finance department relied on traditional consolidation and reporting tools, often depending on manual query of the Bank’s disparate databases to extract the necessary information. The process was time-consuming in order to create a ‘cockpit view’ dashboard, and the management would be reviewing outdated reports. The Bank thus recognised the need for a more sophisticated Business Intelligence (BI) solution that would meet the demands of its BOD and senior executives.
解决方案
For Filipus Suwarno, head of IT Division who was spearheading the project, the replacement BI solution had to meet two key requirements: a unified information architecture that allowed for easy integration and cross-referencing vast amounts of information from multiple sources; and a single, easy-to-use Web interface that allowed multiple users to access the information relevant to them, even while on the move. After evaluating several BI solutions offerings, he decided that MicroStrategy’s technology offered the functionalities that the Bank was looking for. He was impressed that 14 of the top 20 global commercial banks relied on MicroStrategy’s BI platform to empower executives decision-making, as well as the consistent top rankings in various independent BI surveys that MicroStrategy received for its mobile BI offerings. Bank OCBC NISP deployed the MicroStrategy Business Intelligence and the MicroStrategy Mobile App platform in 2011. These Enterprise Software platform and the code-free, intuitive design tools allowed the IT team to easily create customised mobile apps for the business users. This approach cut down on application development cost and provided greater application production capabilities. The project rollout took place with minimum disruption to the Bank’s workflow. Support from MicroStrategy was instrumental in ensuring a smooth transition to the new platform. The Bank’s BOD and regional co-ordinators were able to assess the Bank’s performance on iPad with the mobile apps on it. With the switchover to MircoStrategy’s solutions, the management now had ready access to real-time, enterprise-wide data anytime, anywhere.
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