跨国金融服务组织使用 NETSCOUT 保护加密金融交易
公司规模
1,000+
国家
- Worldwide
产品
- nGeniusONE Service Assurance platform
- InfiniStreamNG appliances
- nGenius Packet Flow Switches
技术栈
- Adaptive Service Intelligence technology
实施规模
- Enterprise-wide Deployment
影响指标
- Brand Awareness
- Cost Savings
- Customer Satisfaction
技术
- 分析与建模 - 实时分析
- 应用基础设施与中间件 - 数据交换与集成
- 网络安全和隐私 - 网络安全
适用行业
- 金融与保险
适用功能
- 商业运营
用例
- 网络安全
- 欺诈识别
- 监管合规监控
服务
- 系统集成
- 测试与认证
关于客户
客户是一家跨国金融服务机构，业务遍布全球，为国内外数十个地区的客户提供支持。其主要业务是促进银行、商家、消费者和其他团体之间电子支付交易的授权、清算和结算。他们还提供相关产品和服务，帮助客户确保业务安全。该组织拥有数千名全球员工，每年为数百万客户处理的数十亿笔交易提供支持，他们努力保护这项业务，并确保快速准确地提供服务。
挑战
这家跨国金融服务机构面临着一项重大挑战，即将其银行合作伙伴迁移到 TLS（传输层安全性）1.2。为了确保符合支付卡行业数据安全标准 (PCI DSS)，该机构的安全团队需要一种方法来确保他们从其合作银行收到 TLS 1.2 证书。如果公司被发现不遵守 PCI DSS 要求，则每月最高罚款可达 100,000 美元。这一问题影响了他们处理的每笔金融交易，因此这一点非常重要。他们还需要一种方法来查看这些安全交易的表现，并在出现加密问题时能够快速响应，以保障最终用户的安全和保护。除了这个安全问题之外，应用程序和网络团队还需要在本地和云端具有一般的端到端可视性，以查看所有创收交易，以验证并确保符合 SLA。如果某笔交易出现问题，必须了解问题出在组织、合作银行、商家还是消费者，以及交易涉及的所有各方。处理不当可能会让企业蒙受损失。
解决方案
为了保护其业务交易的加密并确保持续了解关键的创收交易，该组织求助于 NETSCOUT®。该组织与 NETSCOUT 合作，在全球范围内部署了高度可扩展的 nGeniusONE 服务保证平台，在国内数据中心部署了本地服务器，并使用专用全球管理器服务器设备将收集的信息汇总到全面的视图和报告中。连接到关键通信路径的 nGenius 数据包流交换机将关键数据包数据分发和聚合到下游监控设备（包括 InfiniStreamNG 设备）NETSCOUT 的专利自适应服务智能™ (ASI) 技术将这些智能数据转换为更智能的分析。除了国内数据中心外，网络团队还在主机托管提供商处安装了他们的连接，以监控与 AWS、Azure 和 Google 云的直接连接。这种可见性将使他们能够深入了解来自其云客户的金融交易。 nGeniusONE 解决方案为该组织带来的最有价值的功能之一是他们在数据中心和远程办公地点获得的显著的应用程序级可视性。
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