提高金融服务客户的互联网性能
公司规模
1,000+
国家
- United States
产品
- nGeniusONE® Service Assurance platform
- NETSCOUT® Certified InfiniStreamNG® software appliances
- nGenius® Packet Flow Operating System (PFOS) software
技术栈
- Internet architecture
- 100GB high-speed backbone
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
技术
- 基础设施即服务 (IaaS) - 云计算
- 基础设施即服务 (IaaS) - 混合云
适用行业
- 金融与保险
适用功能
- 商业运营
用例
- 基础设施检查
- 过程控制与优化
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
该公司每天处理数百万笔业务交易，这帮助该公司成为全球金融服务领导者。该公司在整个 COVID-19 期间保持运营，部分原因是在此期间开展了许多成功的信息技术 (IT) 项目，这些项目帮助该公司适应了在线交易的急剧增长，并确保了员工在混合劳动力转型期间的工作效率。这些不同项目的成功有一个共同点，那就是依靠 IT 对 NETSCOUT 服务保障、智能可视性和 nGenius 数据包流交换机 (PFS) 技术的长期投资，以提高整个业务的服务边缘可视性和实时监控。与长期签约的 NETSCOUT 高级服务工程师 (PSE) 的高度协作合作带来了额外的价值。IT 团队将他们的 PSE 视为值得信赖的主题专家，也是他们更大的 IT 团队和项目运营工作事实上的延伸。
挑战
该公司的财务处理量不断增加，再加上公司自身的业务增长，这给其互联网业务带来了巨大的负担，进而限制了其为全球客户提供增值服务的能力。这对 IT 团队来说并不是一个新问题——之前旨在整合其传统互联网架构的项目已经停滞不前。鉴于这些财务处理和业务增长领域带来的需求变化，需要一个更大规模的互联网架构增强项目。根据 IT 团队的计划，这个当前的项目需要重新设计和重新定位他们的主要互联网线路，增加对 Equinix 共置 (Co-lo) 数据中心服务的依赖，以及在其主要数据中心之间建立新的 100GB 高速主干网。
解决方案
IT 团队邀请了他们签约的 NETSCOUT PSE 参加早期规划会议，从而加强了 NETSCOUT 主题专家与公司架构和设计团队以及数据中心运营部门联系人之间的协作。这些集体资源验证了 IT 可以在项目截止日期前成功部署的设计，解决方案如下：提供对关键互联网基础设施部分的高度战略性可视性，这些部分对于实现可靠性能必不可少，并通过 nGeniusONE 实时监控和使用完善的工作流程来保证服务。将网络环境升级到 100GB 速度，以用于网络边缘的互联网链接，并部署基于软件的 NETSCOUT 认证 InfiniStreamNG (ISNG) 9800 系列设备进行智能边缘监控。将生产级 ISNG 设备重新用于其他位置，以扩大其他 10GB 网络段的可视性。使用 nGenius 数据包流交换机将 100GB 段上的网络数据包流量分发到下游设备，包括 ISNG 设备。
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