公司规模
Large Corporate
地区
- Europe
国家
- Germany
产品
- IBM Domino
- IBM Notes
- IBM Software Services for Collaboration
- IBM Software Accelerated Value Program
技术栈
- IBM Domino
- IBM Notes
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Digital Expertise
技术
- 应用基础设施与中间件 - API 集成与管理
适用行业
- 金融与保险
适用功能
- 商业运营
用例
- 基础设施检查
- 预测性维护
服务
- 软件设计与工程服务
- 系统集成
关于客户
Finanz Informatik 是德国最大的私人银行集团之一储蓄银行金融集团的中央 IT 服务提供商。该公司为储蓄银行处理数据并开发软件,并为储蓄银行金融集团内的其他公司(如保险公司和建筑协会)提供支持。该公司正在寻找更现代化的消息传递和协作平台,并希望更新其 IBM Notes 和 Domino 软件架构。
挑战
Finanz Informatik 是德国储蓄银行金融集团的中央 IT 服务提供商,该公司希望更新其 IBM Notes 和 Domino 软件架构。该公司传统上与外部服务供应商(主要是 IBM)协调,以协助其迁移工作。除了迁移之外,Finanz Informatik 还希望确保对更新的消息传递环境的持续支持。该公司希望通过减轻日常例行任务的负担,腾出员工时间,同时确保提供优质的支持。理想情况下,这项新服务将包括针对公司所有软件相关问题和疑问的单一联系点。
解决方案
Finanz Informatik 聘请了 IBM Software Accelerated Value 值得信赖的咨询服务来监督其 IBM Notes 和 Domino 软件从 6.5 版到 8.02 版、8.5 版和 9.0 版的分阶段迁移,从而使该组织能够利用 Notes 和 Domino 9.0 中的最新功能。IBM 团队与企业协调,以彻底了解底层环境,并利用这些信息来组织平稳迁移。与此同时,Finanz Informatik 签署了一份为期三年的协议,参与 IBM Software Accelerated Value Program (AVP)。作为该计划的一部分,IBM 为企业提供了一位专门的 Accelerated Value Leader (AVL),他可以在客户所在地待上 100 天,帮助管理和规划 IBM Notes 和 Domino 软件环境。
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