案例研究：北美公民国民银行 当银行数字化成为主要关注点时，现代化内联网是成功的关键
公司规模
1,000+
地区
- America
国家
- United States
产品
- Base Camp
技术栈
- Not mentioned
实施规模
- Enterprise-wide Deployment
影响指标
- Employee Satisfaction
- Productivity Improvements
技术
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- 金融与保险
适用功能
- 商业运营
- 人力资源
关于客户
公民国家银行成立于 1985 年，是一家在什里夫波特、博西尔和新奥尔良市场区域运营的社区银行。公民国家银行由当地管理层和当地所有者经营，为北路易斯安那州和南路易斯安那州的企业和消费者提供服务，在社区中保持强大的影响力，同时为市场区域带来强大的资本。该银行规模为 13.6 亿美元，位于路易斯安那州博西尔城。
挑战
2019 年，国民银行意识到他们已经不再需要使用 IT 部门构建的内联网，而他们已经使用了好几年。它只是一个文档存储库，没有对内容进行分类或搜索的选项。与所有员工沟通也很麻烦。银行不允许员工向所有员工发送电子邮件；因此，当需要发送重要通信时，员工必须将此类信息转发给有权发送给所有人的人员。银行数字化和提高利用数字资产做更多事情的能力成为主要关注点。
解决方案
当 Julie Ashbaugh 于 2018 年加入团队担任企业培训官时，团队已经在寻找内联网解决方案。公民国家银行的跨职能搜索团队要求进行演示，当他们看到内联网如何改善沟通并提供更强大的文档管理时，他们签署了协议。整个团队都参与其中——从审计、合规和贷款审查主管（执行发起人并拥有购买权）到首席技术官、运营总监以及人力资源和营销主管。在服务器启动并运行后，团队分阶段构建了员工门户，但等到全部构建完毕后才一次性启动。
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