利用 NETSCOUT 成功实现云迁移
公司规模
1,000+
地区
- America
国家
- United States
产品
- nGeniusONE® Service Assurance platform
- NETSCOUT® Certified InfiniStreamNG® software appliances
- nGenius® Packet Flow Operating System software
- nGenius Visibility as a Service
技术栈
- Cloud Computing
- Virtualized Servers
- Mainframe
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 应用基础设施与中间件 - 数据交换与集成
- 基础设施即服务 (IaaS) - 云计算
适用行业
- 金融与保险
适用功能
- 商业运营
用例
- 预测性维护
- 过程控制与优化
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
客户是一家领先的银行，在中西部地区拥有大量分支机构和 ATM 机，在美国金融中心经营着多家商业办事处。该银行的服务范围包括个人和商业银行、支票、抵押贷款、贷款、投资和信用卡服务。该银行拥有长期使用的网上银行、24/7 全天候联系中心和用户友好的移动应用程序，以补充为客户提供的分支机构和 ATM 服务。此外，该银行的领导层已开始接受金融技术转型，并推进了包括自动化订单到现金和财务管理业务功能以及电子发票和虚拟卡处理在内的项目。该银行是主动监控和服务保证的倡导者。作为 NETSCOUT 的长期客户，他们正在使用 nGenius 技术来可视化和管理广域网 (WAN) 链路上的带宽利用率。
挑战
该银行在大型机环境中运行一些面向客户和后台办公的应用程序。但是，这种方法带来的运营费用越来越高，不容忽视。该银行决定重构大型机上的现有应用程序，并将其迁移到本地虚拟化数据中心环境。这个过程涉及 Webtiered、中间件和多层技术，这些技术将作为生产准备，在最终迁移到云之前监控和稳定这些应用程序。在此过程中，网络运营团队遇到了一个障碍：现有大型机应用程序的性能存在可见性问题，他们的开源和供应商应用程序监控工具无法解决这些问题。
解决方案
该银行决定使用额外的智能分析和智能数据解决方案来更新其 nGenius 安装。借助 nGeniusONE 服务保证平台，IT 获得了与供应商无关的实时监控解决方案，用于应用程序和网络监控 - 无论这些服务是在大型机、数据中心还是未来的云环境中运行。NETSCOUT 认证的 InfiniStreamNG (ISNG) 软件设备部署在主要和次要数据中心位置，以可视化正在为应用程序重构而准备的虚拟化、多层、多级网络和应用程序环境。公司数据中心安装了适用于 NETSCOUT 认证数据包流交换机 (PFS) 设备的 nGenius 数据包流操作系统 (PFOS) 软件，为银行的网络环境提供高级数据包代理功能。NETSCOUT nGenius 可视化即服务 (nVaaS) 团队提供了远程部署服务，这对于在 COVID-19 疫情期间成功安装 nGeniusONE、ISNG 和 PFOS 技术至关重要。
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