Provide innovative technology, solutions, and services to diverse industry sectors such as airlines (build and maintain turbines), hospitals (manufacture, install and maintain medical equipment), chemicals (water treatment), transportation industries, and hydroelectric (renewable) power plants, and transmission networks.

Speedy Hire plc, a FTSE-listed equipment rental and support services provider, faced a significant challenge in managing its complex network of 3,500 products across 200 depots in the UK. The company's commitment to excellent customer service meant always having the right products available whenever and wherever customers needed them. This was a complex task due to the variety of products, from simple cut-off saws to lighting towers, and the need to forecast not just one-off sales but also the likely duration of hire and expected product condition on return. Furthermore, Speedy had committed itself to a four-hour delivery and collection promise, adding another layer of complexity to its operations.

The client, a consumer electronics and networking company based in California, was facing several challenges that were affecting their customer engagement and overall sales. The primary issues included inadequate customer support, ineffective handling of customer issues on social media, and a lack of welcome emails for new customers who made purchases online. These issues were causing a significant decrease in customer satisfaction and loyalty, which in turn was negatively impacting the company's sales and reputation in the market.

Trainline, Europe’s leading independent train travel platform, faced a significant challenge in monitoring and improving their marketing acquisition. With paid campaigns running 24/7 and users interacting with those ads around the clock, static dashboards were no longer sufficient. The company needed a dynamic, real-time data solution to provide the most accurate marketing insights. They had a technical team within the marketing department tasked with creating aggregated, centralized dashboards focused on Trainline marketing acquisition efforts. However, this ambitious endeavor required data science skills and a tool robust enough to blend and support multiple data formats and sources to track acquisition according to certain parameters. The challenge was to find a tool that would allow the technical team to improve and upgrade their skills while also satisfying the marketing department’s requests quickly and efficiently.

Calligo, a data service provider, was facing a significant challenge in safeguarding sensitive customer data from phishing attacks and spoofing emails. The situation was exacerbated during the rapid transition to remote working in 2020, which saw an increase in the number of sophisticated phishing emails that their existing security tools were unable to stop. These included fake invoices sent to the accounting team. While their legacy tools were effective at stopping spam and other common threats, they failed to catch the novel attacks increasingly targeting the workforce. Calligo's Chief Information Security Officer, Mark Herridge, acknowledged that their existing email protection had gaps, particularly in dealing with phishing and spoof messaging. The company needed an email security solution that could provide better visibility across their vast digital ecosystem and stop advanced email-borne threats that would otherwise go unnoticed.

The hospital wanted to install video cameras in each room so that paramedics remotely monitoring patient vitals could also visually see if the child was in distress and call for immediate medical attention.

GeBBS Healthcare Solutions, a global provider of healthcare revenue cycle management (RCM) and health information management (HIM) solutions, was faced with the challenge of securing their office and ensuring compliance with HIPAA standards. The company handles a significant amount of private healthcare data, making it crucial to have a robust access control solution. With offices located internationally, GeBBS had to manage the constant inflow and outflow of employees and visitors at their Culver City headquarters. The company sought a solution that would not only provide stringent security but also offer the flexibility to grant temporary access to visitors and keep a record of all individuals entering the office.

Across Europe, billions of Euros are being invested in upgrading rail infrastructure with the aim of carrying more passengers, on more trains, more regularly, with on-time arrival, at a lower cost. Siemens, a leader in engineering solutions for the rail industry, is at the forefront of this transformation. The company uses data collected from over 300 sensors on each train, combined with historical data, to predict when components might fail. This IoT-driven approach, dubbed the 'Internet of Trains', ensures greater uptime for train operators, fewer delays for passengers, and more cost-effective maintenance. However, the challenge for Siemens lies not in the collection, but in the storage, management, and analytics of this vast variety of data. Furthermore, as an international company, Siemens must ensure that the data is stored according to local laws in the most cost-effective way possible.

Ticketmaster, a global leader in event ticket sales, faced a significant challenge in modernizing their tech stack to improve user experience and stay ahead of the competition. With over 40 years in the business and having acquired numerous ticketing businesses, Ticketmaster had 30-40 different ticketing platforms, each with its unique inventory and customer base. The company had been using a legacy Content Delivery Network (CDN) provider for over 15 years, which had become increasingly challenging to manage due to its complexity and the undocumented rules built over the years. The cost of delivery on their CDN provider was expanding, and the black-box nature of their legacy CDN required many professional services hours to configure, update, and manage. This made it difficult for the team to implement changes quickly and efficiently. Furthermore, the company had to support the needs of 16 different product teams within Ticketmaster, making the situation even more complex.

PepsiCo, a global consumer packaged goods company, faced a significant challenge in calibrating sales forecasting to supply the right product quantities to its retailers. The sales forecast incorporated a variety of data, including warehouse data, store stock data, and promotional forecast data, all of which were provided by retailers in different file formats and delivered using various methods. The primary challenge was the speed of preparing a sales forecast. With the existing Microsoft Access and Excel-based processes, the time required to prepare this data was so extensive that analysts could only leverage it once a month or not at all. This inefficiency risked under or oversupplying retailers, potentially impacting PepsiCo's business operations and customer relationships.

Konica Minolta, a global provider of multi-function printers, was faced with the challenge of ensuring the security of its network-connected devices. With the rise of cyber threats, the company recognized that device security was a significant concern for its customers, influencing up to 50% of their purchasing decisions. Despite conducting rigorous internal cybersecurity tests to meet PCI, HIPAA, FERPA, and GDPR regulations, Konica Minolta sought to further reassure its customers by investing in an extra layer of threat protection. The company aimed to identify any potential vulnerabilities in its new bizhub i-Series multifunction printers, thereby preventing hackers from exploiting these devices and causing data theft, business disruption, and financial turmoil.

The San Francisco Public Utilities Commission (SFPUC), the third largest municipal utility in California, provides water, wastewater, and electric power services. The SFPUC manages an extensive wastewater system that collects, conveys, and provides secondary treatment to combined sewage flows within the City and County of San Francisco. However, like many utilities, SFPUC faces challenges such as environmental compliance, climate variability, aging infrastructure networks, financial shortages, and labor efficiencies. The SFPUC's environmental monitoring program is driven by regulatory compliance, calibration of the city-wide hydraulic and hydrologic (H&H) model, establishment of repair and rehabilitation prioritization, and real-time operational decision support. Other factors include early warning from collection system to plant operations, pre-development monitoring for upgrades, and forensic analysis of wet-weather and storm effects.

To thrive in the industry 4.0 era, many factories are always looking for ways to improve efficiency and enhance reliability, and power plants are no exception. Any idle time resulting from an operational glitch directly impacts both the top and bottom lines of the business. Thus, the network is central to everything the plant generates. To improve the network infrastructure, the Milesight CPE units, which are 5G-ready and Wi-Fi integrated, are implemented in a power plant to provide a wireless solution for high-speed, reliable connections with low latency.The Beihai Power Plant Phase II is an expansion project, which is a major project promoted by GFIG to build a stable and reliable “energy network” for Guangxi province, China.A 24-by-7 operation spread across 136,500 square meters (0.05 square miles). They were actively seeking a solution with the latest wireless network technology so that they could successfully interlink all mobile devices and office equipment without any downtime, meanwhile, exchange the data securely on the private network.Frustrated with network downtime, unstable connectivity, and spotty coverage, this coal-fired Beihai power plant was desperate.Wireless DeploymentTime equals money. Wired deployment is not an option due to the tricky and time-consuming process, and if a buried cable is broken, it is expensive to repair, while industrial wireless deployment saves significant costs compared to an equivalent wired installation.Extensive ConnectionsMany smartphones and tablets in areas of the plant must be connected to wireless networks to enhance workers’ capabilities, saving time and money in the long run.Dedicated NetworkA dedicated or private network is preferred as it is self-contained that can be deployed almost anywhere and managed centrally, providing a higher level of security.Harsh Work EnvironmentMetal buildings, machinery, massive magnets, extremely hot temperatures, and high humidity made it difficult to gain dependable signals or stable connections.Having tried some of the most well-known Wi-Fi and cellular solutions on the market, the IT network staff at the power plant turned to Milesight 5G CPE units with minimal investment in the new infrastructure.

Arroka Bar, a traditional Basque tavern located in San Sebastian, Spain, is a family-run business that operates six days a week, serving breakfast, lunch, and dinner. The bar's owner, Manuel Herrero, was concerned about the potential for equipment downtime and the subsequent loss of business continuity. The unexpected loss of power could have serious financial implications for the business. Herrero needed to ensure that all refrigerators were running to keep ingredients fresh, the coffee machine was heated up 30 minutes before the first client walked in, and the bar's air conditioning and lighting were working to ensure customer comfort. He also needed to stay alert and ready to solve unexpected issues. Herrero was looking for a solution that would provide remote control of individual electrical devices, insight into the electrical network condition, and notifications in case of issues.

Livetech, a company that designs and manufactures robotic packaging systems for the food industry, was facing several challenges. The company needed to reduce the changeover time of its machines to enable faster time-to-market for its mechatronic module machines. Additionally, Livetech was seeking ways to optimize energy consumption of its machines to make them more sustainable and efficient. The company also wanted to reduce the physical footprint of its machines without compromising their performance. These challenges required a high-performance digital solution that could enhance the efficiency and sustainability of Livetech's robotic packaging systems.

Landmax.pro, a cloud software provider for property management, faced the challenge of integrating information from multiple channels such as paper, email, SMS, and phone calls into a single platform for customers to use. The real estate industry, being increasingly mobile, required businesses to embrace technology to stay competitive. However, many real estate agents relied on outdated, cumbersome, and costly communication technology, putting them at a significant disadvantage. Even agencies with multiple business lines couldn't track calls or link them to contacts. The landmax.pro team aimed to create a system that would work for businesses of all sizes and budgets, integrating all paperwork, emails, SMS, and calls affordably and handling that data intelligently.

Before implementing Looker in 2014, Simply Business did not have a centralized data platform or process, which resulted in challenges bringing siloed information together and accessing consistent metrics. Without a single source of truth, many decision-makers across the organization spent their time manually creating their own reports. However, many of these reports and metrics didn’t match up, which led to confusion and mistrust of data, and ultimately delayed decisions and action. The insurance brokerage needed a single source of truth to unify data across its multiple applications. Additionally, since insurance is a highly-regulated industry, it was critical that information be consistent, auditable, and secure.

Raisin, a successful Fintech start-up in Germany, was facing challenges with data management. Much of the company's data was stored in Excel spreadsheets, making it difficult to access and utilize effectively. The rapid growth of the company and management’s vision of a strong data culture necessitated a streamlined approach to data handling. The company's vision was to make data accessible to every employee, enabling them to make as many decisions as possible with data support. However, they lacked the necessary infrastructure to achieve this. They needed a self-service platform that would provide a unified view of all data sources and allow each employee to obtain easy access to the relevant insights.

Waterscan, a leading provider of commercial water management services in the United Kingdom, was facing challenges with its existing business intelligence system. The company was heavily reliant on Excel for its operations, which was proving to be an inhibiting factor for growth. The lack of a business intelligence tool or data model meant that Waterscan teams were constantly uploading and downloading Excel documents to and from their Waterline product to do their jobs. The static nature of Excel reports made it difficult and time-consuming to update numbers with the data from Waterline. Development of new reports or amendments to existing reports used to take up to 4 weeks due to development sprint cycles and release dates. Each new report or amendment would cost Waterscan more than $2,400. Waterscan needed a modern data solution that would save their team time and money in development resources, provide customers with up-to-the-minute insights, and scale as their customer base and demand for data grew.

In early 2014, Dollar Shave Club, a small e-commerce business, was struggling to make use of the vast amount of data they were collecting. They were up against established retail giants in the men's grooming products industry and needed to leverage their data to gain a competitive edge. However, they were facing a bottleneck problem where only a few people could access the data, and everyone else had to wait to get their questions answered. This was causing delays and inefficiencies in their operations. For instance, any reports they needed would have to go through a developer named Juan, which was a time-consuming process. They were also using traditional BI tools, which were not able to fully utilize their data.

STC, the major provider of telecommunication services in Saudi Arabia, was facing a rapidly changing business environment characterized by volatility and the need for new and innovative business models. Globalization was impacting the telecom industry as a whole and, in addition, technologies were converging, customers were becoming more highly educated and expressed demands that were both increasing in scope and diversity. Telecom companies, therefore, needed to invest in new and rapidly evolving technologies while at the same time deal with the commoditization of their products and services. Customer volatility and regulatory pressures were also compounding this competitive situation. Winning and retaining customers today is about service excellence and as prices point are lowered so are the entry points into these industries by competitors. To combat this, telecom enterprises are shifting their focus from growth to efficiency.

Santa Cruz Pasta Factory faced significant challenges with its manual invoicing processes, which led to frequent errors and inefficiencies. The drivers spent a considerable amount of time at each store location, manually taking inventory and creating invoices. This process was not only time-consuming but also prone to errors, resulting in financial losses. The company needed a solution that would streamline its operations, reduce errors, and improve overall efficiency without causing a major disruption to daily activities.

The global healthcare device manufacturer faced the challenge of quickly filling thousands of pre-release orders for a newly approved glucose monitoring device. Additionally, they needed to prepare for the successful deployment of future healthcare devices by establishing a partnership with an experienced managed mobility services provider. The company was experiencing overwhelming success and needed to ensure that they could meet the high customer demand for their new diabetes monitoring device.

The financial services team at Keurig Dr Pepper relied on 3rd party vendors, outsourcing their Cash Application and other A/R functions to control costs. This led to limitations such as restricted access and control. Moreover, outsourced contracts prevented shifting to other platforms or discontinuation of services before the contract period. A lack of metrics and statistics made tracking outsourced resource productivity challenging, causing inconsistencies across processes and creating complications for the A/R team. They thus decided to reevaluate whether they wanted to continue their contract or more operations in-company to have more power and visibility over their processes. Keurig Dr Pepper took a leap by deciding to move their cash application process in-house, but new challenges appeared. The biggest issue the teams faced was that they were strapped for time to cover all critical accounts. In the case of check images and remittances flowing in through disparate sources for e-payments, the team had to link every payment and remittance and code deductions manually. The A/R processes were utterly manual, and there were no worklists incorporated to help analysts prioritize work, leading to time-consuming, inefficient, and wasteful processes.

Daniel Management Group, a property management firm based in Chicago, was facing challenges in managing its growing portfolio of nearly 2,000 multifamily units. The company was struggling with operational efficiency, transparency, and cost reduction. The existing technology they were using, Yardi, was found to be clunky and not user-friendly, making it difficult to communicate with residents and manage the portfolio effectively. The company was also facing high marketing costs and was in need of a solution that could help them win new business. The challenge was to find a technology solution that was easy to learn and use, provided a great experience for employees and residents, and kept costs low.

The Apartment Company, a property management firm with over 4,000 multifamily units in San Diego, Las Vegas, and Reno, was facing significant challenges in managing their operations. The company was struggling with a slow and inefficient process of retrieving reports needed for resource disbursement and other tasks. The process involved multiple sources and multiple logins, which not only slowed down operations but also increased the chances of errors. The lack of a streamlined process for paying and reporting to owners was a major issue. The company was in dire need of a solution that could consolidate information, streamline processes, and improve customer service experiences.

Two Seas Property Management, a property management company based in Kailua, Hawaii, was facing significant challenges in managing its portfolio of over 90 single-family rental homes and condos. The company was using various software solutions that were cumbersome, inefficient, and not user-friendly. The process of tenant screening and preparing owner reports was manual and time-consuming. The company had to deal with multi-step processes that required opening multiple screens to track anything, and even then, they had to refer to paper files for actual copies of bills. Maintenance was another major challenge, as each property had different needs and managing these across town was a daunting task. The company was also looking to delegate more day-to-day tasks to assistants to focus on winning new business and providing personalized service to renters and owners.

The Panama Canal, a century-old marvel of engineering, was facing a significant challenge. With the advent of larger container vessels, almost half of the world's container ships were too large to pass through the canal. This limitation was a significant bottleneck for international trade, as the canal provides a crucial shortcut between the Atlantic and Pacific oceans. In 2009, engineering firm MWH Global was tasked with redesigning the canal to accommodate these larger vessels. The project was monumental, requiring a significant increase in the canal's capacity, from 4,600 containers to 12,800. The challenge was not just in the scale of the construction but also in the complexity of the engineering required to lift and guide these supersized ships through the canal without causing damage.

Norconsult, a large multidisciplinary technical consultancy in Norway, was tasked with designing a new rail tunnel near Bergen, Norway. The project was to build a second Ulriken Tunnel parallel to the existing one to double capacity. The challenge was to create a new tunnel without disturbing the old one or disrupting rail service. The project also faced administrative hurdles, particularly getting regulatory approval of the sign and signaling system, which is paramount for railway safety. The signals are typically installed years before train operators can test them, making errors common. The project was scheduled for completion in 2022 and presented significant challenges for builders, who had to bore a new tunnel through Mount Ulriken while also upgrading the existing tunnel and associated rail stations—all without disrupting current railway traffic.

ELI Beamlines’ latest advancement is its High-repetition-rate Advanced Petawatt Laser System (HAPLS). HAPLS is the first diode-pumped and highest average power petawatt system (300 W, 10 Hz repetition rate) ever built. HAPLS can achieve focused intensities between 1021-1023 watts per square centimeter, the equivalent of all sunlight as it arrives at the earth being focused to the diameter of a human hair. Achieving the extreme high-power, short-pulse features of HAPLS required rigorous design validation and highly nuanced beam propagation capabilities.