Fastly
Overview
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HQ Location
United States
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Year Founded
2011
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Company Type
Public
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Revenue
$10-100m
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Employees
201 - 1,000
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Website
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Stock Ticker
NYSE:FSLY
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Company Description
Fastly helps the world’s most popular digital businesses keep pace with their customer expectations by delivering fast, secure, and scalable online experiences. Businesses Trust the Fastly edge cloud platform to accelerate the pace of technical innovation, mitigate evolving threats, and scale on demand. The company's edge cloud platform enables the best of the web to thrive and helps to deliver better online experiences.
IoT Solutions
Edge cloud platform
Fastly’s global edge cloud platform processes, serves, and secures your applications as close to your users as possible, at the edge of the network. Whether you’re preparing for Black Friday, streaming the championship game, or simply ensuring that your site and applications are fast and secure — Fastly can help. Our platform empowers your teams to meet rising customer expectations and focus on what matters most: your core business.
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Case Studies.
Case Study
Secure Serverless Compute Environment, Fewer Limitations
Serverless comes with its own set of challenges. Cold start times* — the several hundred milliseconds of latency required to execute an inactive serverless function — cause delays in the user experience that too often have a major impact on conversion rates. Add in limited observability and resource contention, as well as emerging security concerns about side-channel attacks, and it becomes clear why organizations hesitate to move business-critical workloads to serverless. What’s needed is a different approach to serverless that’s highly performant, developer friendly, and secure.
Case Study
Ticketmaster's Digital Transformation: Migrating to Fastly's Edge Cloud Platform
Ticketmaster, a global leader in event ticket sales, faced a significant challenge in modernizing their tech stack to improve user experience and stay ahead of the competition. With over 40 years in the business and having acquired numerous ticketing businesses, Ticketmaster had 30-40 different ticketing platforms, each with its unique inventory and customer base. The company had been using a legacy Content Delivery Network (CDN) provider for over 15 years, which had become increasingly challenging to manage due to its complexity and the undocumented rules built over the years. The cost of delivery on their CDN provider was expanding, and the black-box nature of their legacy CDN required many professional services hours to configure, update, and manage. This made it difficult for the team to implement changes quickly and efficiently. Furthermore, the company had to support the needs of 16 different product teams within Ticketmaster, making the situation even more complex.
Case Study
Swift SDK for Compute@Edge: A Leap for Serverless Swift
Andrew Barba, an engineer and iOS developer, was faced with the challenge of running Swift, a programming language developed by Apple and the open-source community, on servers. Despite the popularity of Swift in the Apple ecosystem, there was no clear pathway for its use on servers. The Swift community had been laying the groundwork for this, including adding support for compiling code to WebAssembly, but there was little traction. Barba found the development experience of writing JavaScript on Node.js to be lacking compared to building native applications in Swift. He also found the process of getting Swift packages into AWS to be too complex, requiring extensive knowledge about cloud architecture and Docker files.
Case Study
RealtyNinja's Scalable Image Serving Architecture with Fastly
RealtyNinja, a real estate website builder, was facing challenges in meeting the growing expectations of its customers. As the business expanded, customers demanded faster websites that could keep their end users engaged. With the availability of MLS information, home buyers were not willing to wait for a page to load and often did not give slow sites a second chance. RealtyNinja also had to ensure that the information on its websites was always up-to-date. Their agreements with real estate boards required that out-of-date information should not last for more than 24 hours on any of its websites. Failure to comply could result in fines or lawsuits. Additionally, RealtyNinja had to manage the transformation of 80+ million images per month in real-time, catering to an array of screen sizes and display types.
Case Study
Digital Transformation of La Redoute: A Successful Shift to Ecommerce
La Redoute, a French fashion and home furnishings brand with a history of 181 years, was facing a significant challenge in 2014. Despite their long-standing reputation and success, they were struggling to keep up with the rapid shift towards digital commerce. Their traditional business model, which relied heavily on brick-and-mortar stores and printed catalogs, was no longer delivering the desired results. The company recognized the need to transition from their catalog-based model and physical storefronts to a digital platform. The challenge was not just about moving online, but also about maintaining the quality of their product images, which were crucial for their success. With approximately 10 million product images that needed to be replicated and resized across various channels and devices, the task was daunting and time-consuming.
Case Study
Chick-fil-A Enhances Digital Transformation Security with Automated Web App Solution
Chick-fil-A, a leading restaurant chain in the United States, was seeking a robust and flexible web application security solution to safeguard the key assets of their digital transformation strategy. These assets included consumer-facing mobile and web applications that were instrumental in enhancing customer satisfaction and driving revenue growth. The existing legacy Web Application Firewall (WAF) that relied on pattern matching rulesets was inadequate in a development lifecycle where distributed software design and deployments were commonplace. The challenge was to find a future-ready WAF that could be easily installed across distributed architecture and effectively prevent account takeover (ATO) attempts and other attacks on public-facing apps in production.
Case Study
Fastly API Management Boosts Gannett | USA TODAY Network's Global Response Times and Scalability
Gannett | USA TODAY Network, the largest local-to-national digital media organization in the U.S., faced the challenge of delivering news quickly and smoothly across the globe. The company required a network that could handle high traffic levels, especially during breaking news, without disruptions for end users. They also needed to be able to scale globally, integrate next-gen innovations effortlessly, and support a developer-first mindset. The company's business happens worldwide, necessitating a network that can deliver as efficiently in Europe or Asia as it does in the U.S. Furthermore, they needed to take advantage of cutting-edge technology and support developers in getting new products and enhancements into production safely and swiftly.
Case Study
Optimizing Online Retail Websites: A Case Study of Yottaa and Fastly
Yottaa, a SaaS platform designed to optimize enterprise online retail websites, was seeking to deliver faster, better online shopping experiences for brands like Carter’s, Ralph Lauren, Lenovo, and GNC. The platform needed to manage the loading of 3rd party services, improve the way websites serve dynamic content, and collect a massive amount of performance, traffic, and site error data. However, Yottaa faced challenges in maintaining target metrics during peak times, preventing bottlenecks and errors, and providing consistent, smooth experiences regardless of traffic demands. Additionally, Yottaa needed to monitor its own infrastructure performance, including request throughput, bandwidth, and cache hit ratio, to better control costs and leverage partner services.
Case Study
Superology's Innovative Approach to Sports Betting with Fastly's CDN Edge Cloud Platform
Superology, a Croatian tech company, was faced with the challenge of developing a social network for betting fans that could handle high performance, scalability, observability, and authentication. The company, which was acquired by Superbet group in 2017, had to accommodate millions of users demanding and consuming sports content constantly. The nature of live sports meant that users had zero tolerance for time lags and blackouts. The company also had to manage a large volume of content requests, which could peak at 15,000 per second. Additionally, Superology needed to monitor all services and act instantly in case of trouble, especially when introducing new features.
Case Study
Chef's Adoption of Fastly's Next-Gen WAF for Enhanced Security and Performance
Chef, a leading automation software company, was facing a significant challenge in securing their DevOps practices and business operations. The engineering and operations teams at Chef were seeking a security solution that could provide greater visibility into the changing vulnerabilities and attack vectors across their applications. They needed a security solution that could enable them to identify and solve security issues in the same way they were already able to respond to operational issues, without negatively impacting performance. The challenge was to find a security solution that could scale with their DevOps practices and business needs, and help their customers be more secure.
Case Study
Enhancing Security and Compliance in Remitly's Global Money Transfer Service with Fastly
Remitly, an online remittance service, was faced with the challenge of securing its proprietary global transfer network. The company needed a security solution that could meet PCI requirements and protect customers' sensitive transactions through its mobile application. The solution had to be capable of defending against new and emerging attack types without impacting performance. Remitly also had to deal with irregular traffic patterns, such as a sudden spike in account transfers from a small network segment on the Pacific coastline of South America. The company needed to determine in real time whether such traffic indicated an attack or valid requests. A traditional web application firewall (WAF) would not be able to distinguish this traffic, potentially leading to customer frustration if the IP was blacklisted.
Case Study
OpenStreetMap's Transformation with Modern CDN for Global Updates
OpenStreetMap (OSM), an open-source global map built by 6.4 million volunteers, faced significant challenges with their content delivery. Their data, used worldwide for various applications, is updated frequently, sometimes every minute, and a new complete export of their data is published weekly. However, their initial solution of building their own content delivery network (CDN) with donated resources was fraught with difficulties. They struggled to obtain servers in certain regions, and map editors often complained about slow loading times. Their ability to detect and correct server issues was minimal. In 2019, a traffic spike caused by the London Marathon's new app led to the meltdown of OSM's custom-built CDN, forcing them to reroute traffic and seek a different solution.
Case Study
Optimizing Customer Experience with Edge Computing: A Hoodoo and Fastly Case Study
Hoodoo Digital, an agency specializing in delivering customer experiences using the Adobe Experience Cloud, faced a challenge in providing its clients with both content security and performance at scale. One of Hoodoo's clients, Pacific Dental Services, which manages 1,200 websites for dental offices, was not delivering all of its websites through HTTPS. The sites were hosted on an Apache server, and a few dozen certificates were causing performance issues. Furthermore, Google was about to change its algorithm to downgrade insecure sites. Pacific Dental Services needed to add TLS certificates across its portfolio as soon as possible, and also automatically generate certificates for every new website going forward. It was crucial that all sites maintained a high standard of performance.
Case Study
PayPal: Powering Secure, Reliable Digital Payments at the Edge
PayPal, a global payment solutions giant with a user base of 300 million, faced challenges in maintaining security, optimal performance, and scalability. The company's ambitious vision to democratize financial services and empower people and businesses globally required a strong focus on security and fast, reliable user experiences. However, the company faced everyday threats such as website spying, DDoS attacks, and exploits, which necessitated robust security measures. Additionally, with a global footprint as expansive as PayPal’s, latency was a significant challenge. Data sometimes had to make long round trips, which could negatively impact user experience and repeat business.
Case Study
Mediaset España's Transformation with Fastly for Enhanced Video Streaming
Mediaset España, Spain’s audiovisual market leader, faced a significant challenge in making on-demand video available to its users across all platforms. The company's architecture, which placed the origin of videos in the public cloud (Azure), was complex and only worked with a single content delivery network (CDN). Mediaset España wanted to adopt a multi-CDN infrastructure to ensure quality service and enhanced availability for premium users and customers. However, the company needed a CDN that could easily integrate with its existing architecture and adapt to a preexisting ecosystem without requiring major development steps. Additionally, the cost of extracting data from the public cloud (egress) was a concern due to the volume of data generated by Mediaset España.
Case Study
Enhancing Healthcare Experiences with Data-Driven Defense: A Case Study on LeanTaaS
LeanTaaS, a provider of software solutions for healthcare systems, faced a significant challenge in securing their cloud-based APIs and web services. As a company serving leading hospitals and healthcare providers across the country, LeanTaaS needed a security solution that could provide real-time visibility and defense. Their lean approach, coupled with data analytics, aimed to create more efficient medical facilities, but the security of their cloud-based services was paramount. Additionally, they needed to meet the stringent HIPAA compliance requirements, which further complicated the situation. The challenge was to find a solution that could not only secure their web services and APIs but also ensure compliance with healthcare regulations.
Case Study
Magnolia's Digital Experience Platform: Enhancing Content Delivery and Security with Fastly
Magnolia, a leading Digital Experience Platform (DXP) provider, faced a significant challenge in meeting the evolving needs of its enterprise customers. For over 20 years, Magnolia had been providing its application for customers to host on-premises and later as a managed service in the cloud. However, customers increasingly demanded a platform that simplified infrastructure deployments and experience delivery, including an embedded Content Delivery Network (CDN) to handle domain certificates, DDoS mitigation, scaling, stability, caching, and Web Application Firewalls (WAFs). The challenge was to find a CDN vendor that could meet these demands and integrate seamlessly with Magnolia's service model. The CDN needed to be API-first for easy integrations and configurations, handle 100 terabytes (TB) of traffic per month, and complement Magnolia's business model. Additionally, Magnolia aimed to provide a Web Application Firewall (WAF) that would satisfy an increasingly security-conscious clientele, particularly in sectors like banking and finance.
Case Study
Dunelm's Digital Transformation: Enhancing Ecommerce Speed and Security with Fastly
Dunelm, one of the largest home furnishings and accessory retailers in the U.K., was facing challenges with its ecommerce platform. The company, which offers hundreds of thousands of products online and operates over 170 brick-and-mortar superstores, was looking to support a major digital transformation initiative. The goal was to increase speed for their shoppers across web and mobile storefronts, enhance security, deliver site updates faster at scale, and augment an infrastructure-as-code strategy. In early 2017, Dunelm undertook a major re-platforming initiative that would allow engineering teams to leverage the many advantages of cloud technologies. However, during the new stack rollout, a major incident occurred which affected their Google Product Listings Advertisements, impacting the team’s ability to sell products on their new platform.
Case Study
Bell Media Enhances Content Delivery with Fastly
Bell Media, Canada's leading content creation company, was facing a significant challenge in managing traffic spikes and maintaining the quality of their content delivery. The company delivers media to over 22 million customer connections within more than 8 million Canadian households. As their customer base continued to expand, they began to experience very high traffic spikes for video delivery. These traffic spikes posed a risk of causing slowdowns and server failures, which could compromise the quality of the content delivered to Bell Media customers. The video delivery pipeline team, responsible for sourcing, transcoding, and delivering content to all Canadians, needed a solution that could handle their growing capacity needs and ensure a flawless experience for customers under any circumstances.
Case Study
Litium's Global Ecommerce Growth Accelerated by Fastly's CDN
Litium, a scalable ecommerce platform, was seeking to enhance its customer package by adding a Content Delivery Network (CDN). The company's goal was to provide its B2B and B2C clients with a fast, flexible, and scalable sales platform that could support their growth. However, the legacy CDN providers were not a good fit for Litium's needs as they were cumbersome and time-consuming to manage and service. Furthermore, Litium's customers, who are based around the world, needed a solution that could maintain backend operations in Europe while allowing sales in the US and other parts of the world without any degradation in response time.
Case Study
Driving Digital Transformation in Travel Industry: A Case Study of LoveHolidays and Fastly
LoveHolidays, one of the largest and fastest-growing travel brands in the UK, faced a significant challenge in maintaining its website performance to meet the high demand. With over a million users each month and an average of 4,000 requests every second in 2019, the company needed to ensure a seamless user experience to maintain and increase its conversion rates. The company's previous architecture was composed of various legacy systems, which added an unnecessary level of instability and lack of scalability. Furthermore, the company needed to optimize its hotel images, a critical factor in engaging potential customers and boosting conversions. Slow-loading images not only deterred potential customers but also negatively impacted the site's SEO performance.
Case Study
Edgemesh's Web Acceleration Success with Fastly's Compute@Edge
Edgemesh, a web acceleration company, was faced with the challenge of delivering fast and reliable websites for their customers, particularly in the ecommerce sector. Their customers required instantaneous response times and high-quality immersive experiences for their shoppers. Edgemesh was responding to 4-5 billion resource-level requests daily and needed a solution that could handle this volume while improving performance. The company's primary focus was on performance, and they needed a solution that could meet this need effectively. The challenge was to find a solution that could execute code at the edge near their customers at blazingly fast speeds, enabling highly personalized and interactive user experiences without any noticeable latency.
Case Study
Linktree's Scalability Success with Fastly's Edge Cloud Platform
Linktree, an Australian SaaS startup, had created a unique niche for itself as a 'link as a service' provider. With over 16 million global users, the platform was experiencing a steady growth in views, reaching close to 1 billion views per month. However, as consumer behaviors shifted, Linktree faced the challenge of maintaining uptime, managing traffic, and delivering profiles with low latency on a global scale. The company was also preparing for a potential traffic spike, as it aimed to support 4 million new users in 3 months. Linktree's small team had big growth goals, and they needed a solution that could improve their security posture and scale seamlessly. They had initially used another vendor's WAF, but it was not comprehensive enough for their needs.
Case Study
Enhancing Web Application Security and Uptime with Fastly's Next-Gen WAF: A Case Study on amazee.io
amazee.io, an open-source application delivery solution provider, was facing challenges in maintaining the seamless operation of its ZeroOps platform. The company's customer base was expanding, and with it, the need for more robust security measures and certificate management. High-profile customers were using the Lagoon platform for business-critical applications, which necessitated stringent security demands. The company was also dealing with issues of false positives and alert fatigue, which were frequent irritants. Traditional Web Application Firewalls (WAFs) were proving to be inadequate, often blocking legitimate traffic or requiring constant tuning and re-tuning. Furthermore, one of amazee.io's major customers had an active bug bounty, which led to constant scanning of the site and required a significant upscaling of the customer's database cluster to handle the load.
Case Study
Fastly’s Edge Cloud Platform: A Game Changer for Nine’s Media Delivery
Nine, Australia’s largest locally owned media company, faced significant challenges in the fast-paced media industry. With a diverse set of technological needs and engineering challenges, Nine needed to ensure time-sensitive media delivery to over 12 million readers across its platforms. The speed of media delivery directly impacts audience reach, conversion, and ad revenue. Therefore, Nine needed to ensure up-to-date content delivery, requiring a powerful, programmable, secure Content Delivery Network (CDN) and innovative IT partnerships. The company also faced a 50% spike in users and subscribers since the start of 2020, necessitating the ability to scale at pace. Furthermore, Nine recognized the need for a modern approach to CDN, with access to source code management for agile publishing and rapid change cycles.
Case Study
OFX Enhances Application Security with Fastly Next-Gen WAF
OFX, an international financial transfer platform based in Sydney, Australia, processes over $22 billion annually through its web application. After a three-year migration to the cloud, OFX sought to increase visibility and protection against Open Web Application Security Project (OWASP) attacks and authentication abuse in its cloud-first microservices infrastructure. Partners interact with the OFX platform via APIs that communicate with internal microservices. Richard Lane, Head of Digital Security at OFX, wanted to ensure that their microservices weren't implicitly trusting others and sought a product that would provide visibility. He was looking for a solution that was easy to install, use, and could effectively block malicious traffic automatically, including logins, without causing production incidents.
Case Study
Split's Rapid Scaling with Fastly's Edge Cloud Network
Split, a global provider of a feature delivery and experimentation platform, was seeking a scalable and reliable edge cloud network to deliver feature flags to its customers. The company's customers use these feature flags to introduce and roll back changes swiftly, thereby reducing the median time to recovery. However, Split was facing challenges with conventional Content Delivery Networks (CDNs), experiencing purge times ranging from 10 to 30 minutes, which was unacceptable for their business model. Furthermore, as a company with a worldwide customer base, Split needed to maintain high uptimes in every location, a task that was proving difficult due to the potential for human error and the challenges of performance at scale.
Case Study
Securing Quality Healthcare in the Cloud: A Case Study on One Medical
One Medical, a membership-based primary care practice, was faced with the challenge of securing customer data in line with their cloud-first strategy. The healthcare industry is particularly vulnerable to identity theft, and organizations like One Medical have to manage a multitude of electronic medical records. The company takes the security and confidentiality of their customers’ Personally Identifiable Information (PII) seriously, adhering to industry best practices in software development, testing, and internal and external security practices. However, they needed a security solution that could scale with their cloud-first strategy, improve their overall security posture, and remain compliant with HIPAA. They also faced issues with false positives in their environment, which could potentially block doctors from performing critical functions such as submitting prescriptions. Other solutions they evaluated were difficult to deploy into their cloud-first technology stack and caused false positives.
Case Study
Scaling EdTech: Skillsoft's 400% Video Traffic Increase Managed by Fastly
Skillsoft, a leading EdTech company, faced a significant challenge when its traffic surged by 400% in a short span of time due to the COVID-19 pandemic. The company, which serves content to 45 million learners in over 160 countries, saw its traffic double between February and March 2020, and then double again from March to April. This sudden spike in demand had the potential to seriously degrade user experience, which is a key factor in EdTech success. Additionally, Skillsoft was also experiencing growth due to global expansion, particularly in India where the EdTech market is expected to quadruple over the next five years. Already, 20% of Skillsoft's traffic was coming from India, and this number was growing.
Case Study
RVU's Strategic Use of Fastly's Edge Cloud Platform for Enhanced User Experience and Business Scalability
RVU, a leading tech company in the UK, owns several market comparison sites and apps. The company has grown through strategic acquisitions, which has led to inconsistencies in tech stacks as each acquired business comes with its own back-end architecture, integrations, and more. This inconsistency posed a challenge to RVU as it sought to provide a secure, single layer of consistency across all its brands. Furthermore, as users have grown increasingly reliant on price-comparison tools, their expectations around security and privacy have also increased. RVU needed a solution that would not only standardize operations across all brands but also fortify all of its brands equally in terms of security and privacy.
Case Study
Sauce Labs Enhances Web Application Security with Fastly’s Next-Gen WAF
Sauce Labs, the world's largest continuous testing cloud for web and mobile applications, faced a significant challenge in protecting its web applications distributed across a hybrid cloud environment with different application stacks. The company's mission is to ensure that mobile applications and websites work flawlessly on every device, operating system, and browser, delivering an impeccable digital experience to users. However, the company was vulnerable to potential attack vectors, including click fraud and abuse of its free trial virtual machine offering. The Senior Director of Product Security, John Kennedy, was in search of a single technology that could defend against these threats and ensure the security of the company's web applications.
Case Study
Revolutionizing Ad Streaming: SeenThis and Fastly's Sustainable Solution
SeenThis, a Stockholm-based ad streaming company, was facing a series of challenges. The company, which works with 80 of the top 100 advertisers in over 40 countries, was dealing with an average of 40 billion requests per month from over 1,000 customers. Their proprietary adaptive streaming technology was designed to remove the limitations of conventional ad serving technology, but they were struggling with their existing first-generation CDN, which couldn't provide the necessary configuration for delivering custom content based on different variables. Additionally, their previous logging and monitoring system, which utilized open-source tools like nginx and RabbitMQ on AWS, was becoming slow and unreliable, making it difficult to manage the increasing number of requests. Furthermore, as environmental concerns became more pressing, SeenThis needed more detailed reporting capabilities to evidence their unique mix of performance and sustainability.
Case Study
SeenThis Leverages Fastly for High-Speed, Sustainable Ad Streaming
SeenThis, a Stockholm-based ad streaming company, was facing a series of challenges. The company, which works with 80 of the top 100 advertisers in over 40 countries, was dealing with an average of 40 billion requests per month from over 1,000 customers. Their proprietary adaptive streaming technology was designed to remove the limitations of conventional ad serving technology, but they were struggling with their existing content delivery network (CDN) which couldn't provide the necessary configuration for delivering custom content based on different variables. Additionally, their previous logging and monitoring system began showing signs of aging by 2018, becoming slow and unreliable. The team struggled to manage the increasing number of requests required to serve its customers. Furthermore, when data transfer reduction emerged as a pressing environmental concern in 2020, SeenThis needed more detailed reporting capabilities to evidence their unique mix of performance and sustainability.
Case Study
Shoptimize's Scalability and Performance Enhancement with Fastly's AI Solutions
Shoptimize, a pioneer of AI solutions for direct-to-consumer (D2C) retail platforms, was facing challenges in scaling its services. The company needed to provide a seamless online experience for its users, regardless of whether there were 5,000 or 5 million users online. The company was also looking for a next-generation Web Application Firewall (WAF) solution that could offer performance and PCI-DSS compliance at scale. Their previous WAF providers were not able to meet the caching challenge and were too expensive for effective customer onboarding. Shoptimize needed a solution that could offer predictable costs, scale as needed, and integrate with their existing tech stack. They also required a low-latency WAF to block spam traffic and bad bots without slowing down or blocking desirable traffic.
Case Study
Pronovias Group: Enhancing Customer Experience and Security with IoT
Pronovias Group, a global business group that designs, manufactures, and sells wedding dresses and evening gowns, faced a unique challenge. The company operates six brands, each with its own online portal. Unlike traditional e-commerce portals, these websites serve as a gateway for customer relationships and as a booking point for in-person appointments, linking the online experience with the in-store experience. The challenge was to optimize these experiences and bring them on par with the personalized and exclusive service offered in-store. The online stores required fast and frictionless loading in users’ web browsers. Pronovias Group was looking for a universal solution for all of its brands that would facilitate the daily management of their online presence while allowing them to handle traffic without losing connectivity from anywhere in the world. It was also essential to protect the websites and distinguish between different types of requests to rule out all kinds of attacks.
Case Study
Fastly's Edge Cloud Network Ensures Uninterrupted Streaming for Network 10's Melbourne Cup
Network 10, a major Australian television network, faced a significant challenge in delivering a seamless live stream of the Melbourne Cup, Australia's premier horse race and the network's biggest sporting event. The race is not only broadcast on free-to-air television but also offered as a live stream from the company’s website. The challenge was to ensure uninterrupted delivery of the live stream at a time when traffic levels reach the highest point of the year. The selection of the underlying platform was critical to achieving this. Network 10 aimed to provide a first-class experience to all viewers, with top-quality audio and video delivered without interruption or buffering. The network also needed to prepare for any spontaneous spikes in traffic and troubleshoot any issues that may arise during the event.
Case Study
New Relic's Full-Stack Observability Enhanced by Fastly's High-Level Data Availability
New Relic, an observability platform, was in need of a partner that could scale with them and ensure high-level data availability, scalability, and performance. The company's core data platform ingests data from around the world and makes it available in near real-time. The availability of this data is crucial for New Relic's customers, as they rely on it for important functions such as alerting and monitoring. If the data doesn't reach New Relic's systems, these functions won't trigger or appear, causing significant issues for their customers. New Relic was also looking to improve performance and was in search of a partner that could provide a service that was performant, scalable, and reliable.
Case Study
Maritz Enhances Security and Compliance with Fastly Next-Gen WAF
Maritz, a holding company providing a range of services to Fortune 500 companies, faced a significant challenge in enhancing its security posture to support PCI DSS requirement 6.6. Several of its business units accept credit card information, necessitating annual reporting on PCI DSS compliance. The company decided to implement a web application firewall as an additional layer of security for its PCI environment. However, with numerous business units and applications, each with different technology stacks, Maritz needed a single product that could be deployed across all current and future hosting environments, whether physical or virtual, on-premises or cloud-based. The company had previously used an open-source solution that required extensive manual effort to operate, so they were looking for a solution that offered ease of use, automated blocking, and simple deployment.
Case Study
Fastly Empowers GIPHY to Deliver Billions of GIFs Seamlessly and Cost-Effectively
GIPHY, a platform that serves billions of stickers, clips, and GIFs daily to its global user base, faced the challenge of delivering content seamlessly, reliably, and cost-effectively. The platform's content enhances conversations across various social media and communication tools, including iMessage, Facebook, Snapchat, and TikTok. The challenge was to ensure a speedy, lag-free search experience for GIPHY end users. Additionally, GIPHY needed to protect its platform from malicious traffic and reduce traffic to origins for cost savings. The company also required data logs to drive analytics and future content development, and needed to maintain agility in the development of platform enhancements.
Case Study
Fastly's CDN Solution: A Game Changer for api.video's Global Expansion
api.video, a European-based company that provides video encoding, delivery, and hosting services, faced significant challenges in scaling its video delivery via its Content Delivery Network (CDN). The company was using a niche CDN provider, CDNetworks, for its two data centers in Canada and Europe. However, the provider was unable to meet the growing demands of api.video. The company faced issues with poor cache performance under full load, especially during live streaming events. This issue was so severe that it restricted product access and hindered the company's scaling efforts. Additionally, the CDN provider only made logs accessible once per day, which made quick mitigation of any abuse impossible. The company also faced issues with opaque routing within its old CDN, which was suboptimal and offered no control. Furthermore, api.video wanted to leverage future features that the previous CDN provider would not allow due to lacking features or mandated policies. These features included supporting custom domains, domain referrer restrictions, the ability to control request log data, and support for the Cloud Data Management Capabilities (CDMC) framework and built-in optimizations for video use cases.
Case Study
Atresmedia Enhances Live Streaming Experience with Fastly's Edge Cloud Network
Atresmedia, a leading communication group in Spain, has been expanding its streaming package since its launch, which is a key line of business for the company. The company has turned to live streaming for broadcasting important events, such as sports finals or elections, which have high ratings. Users expect an experience similar to that of broadcast television, with no delays and zero latency. To cater to the increased traffic levels generated by live events, it was crucial for Atresmedia to prepare its entire infrastructure and partner with a CDN to support it, ensuring zero downtime, even if they experienced a tremendous spike in the number of users. The main challenges of live streaming that Atresmedia wanted to address were avoiding latency, improving the quality of the user experience, offering a reliable and scalable architecture that is able to absorb large and unpredictable traffic spikes, reducing the costs associated with live streaming, and having greater control in order to make autonomous, quick changes through API or UI.
Case Study
Brandfolder's Enhanced Content Management and Distribution with Fastly
Brandfolder, a digital asset management platform, was facing challenges with its content dissemination feature, the Smart CDN. The company was initially performing eager image transformations, which involved creating different renditions of an image as soon as it was ingested. While this approach could potentially speed up request response times, it significantly increased the ingest time, causing delays for customers. Another challenge was the process of adding watermarks to images. Each image was individually watermarked by Brandfolder and stored until it needed to be served. This process was not only time-consuming but also increased storage costs. Furthermore, the company was looking to update their thumbnailing process, which involved generating thumbnails for all assets in their system. The existing process was creating bottlenecks and hindering scalability.
Case Study
Securing Digital Evidence: Axon's Deployment of Fastly Next-Gen WAF
Axon, a leading self-defense company, operates Evidence.com, a platform that handles a constant flow of digital evidence from various law enforcement and public safety agencies across the globe. The platform is used to manage digital evidence in a secure, scalable, and efficient way, allowing agencies to focus on the use of the data rather than the burden of managing it. Given the highly sensitive and personal nature of this information, security is of paramount importance. However, traditional Web Application Firewalls (WAFs) were not compatible with Axon's modern architecture and couldn't be effectively deployed in production blocking mode. Axon's security team built their own detection rules and evaluated multiple WAF technologies, but were not satisfied with any of the legacy solutions available on the market. They found themselves spending too much of their operational resources maintaining their homegrown web application security solution, which didn’t provide robust blocking capabilities and was only as good as the rules written for it.
Case Study
Empowering Prezi's Cloud-Based Platform with Customizable Security Rules
Prezi, a cloud-based presentation platform with over 100 million users, was facing a significant challenge due to its tremendous growth. The company was seeking to replace an existing, labor-intensive tool with a new web application firewall (WAF) to provide automated, accurate protection for their web applications. Previously, Prezi used an open source IDS/IPS solution. As a cloud-based platform, Prezi’s primary goal was to have a WAF with enterprise-grade detection and response capabilities. They needed a solution that could automatically and reliably detect attack patterns on web traffic without the noise (hundreds of notifications to matches on RegEx signatures) and provide integrations to gain advanced insights.
Case Study
Duo Enhances Cybersecurity with Fastly for Improved User Experience
Duo, a leading cybersecurity company, was seeking to enhance the security visibility of its authentication platform and websites without introducing additional security or operational risks. The company's platform supports billions of authentication requests globally every week, and it was crucial to secure this traffic without negatively impacting the user experience or introducing additional security risks. Duo's previous experiences with hardware and cloud Web Application Firewalls (WAFs) had introduced single points of failure and had difficulties integrating into the path of traffic, prompting the need for an alternative approach.
Case Study
MadeiraMadeira's Digital Transformation with Fastly's Solutions
MadeiraMadeira, an online marketplace specializing in home products and furniture, faced the challenge of improving online access for shoppers and providing reliable uptime. The company needed to expand its capacity to handle surges in website usage, especially during the COVID-19 pandemic when online traffic volume increased significantly. The company also faced difficulties in handling large volumes of images for its 2.3 million products. The process of compressing, resizing, and editing multiple images was time-consuming and inefficient. Additionally, MadeiraMadeira was looking to implement a multiple cloud strategy and tackle the offline market with a digital mindset.
Case Study
LaunchDarkly's Real-Time Feature Management with Fastly
LaunchDarkly, a feature management platform, was facing challenges in the fast-paced software development lifecycle. The company needed to balance the competing needs of speed and security. Speed was essential to improve products and keep users engaged, while security was necessary to ensure deployments did not cause disruptions or drive users to competitor apps. The company also needed to ensure that features could be rolled out without friction, or they risked their product's position in the app store rating. Additionally, LaunchDarkly required a solution to protect user experience in case of a disaster, without having to roll back code.
Case Study
Fastly's Edge Cloud Network Powers Jimdo's Website Building Innovation
Jimdo, a company that powers over 20 million websites worldwide, was facing stiff competition from other website creation companies with massive marketing budgets. To stand out, Jimdo realized they needed to focus on quality product innovation and unparalleled customer service. However, they were burdened with complicated and time-intensive workflows and operations, which hindered their ability to innovate. They also faced the challenge of ensuring their websites were secure, fast, and scalable, regardless of the customer's device or location. Another significant challenge was the resizing of images on their customers’ sites to ensure they looked great on all devices. This was a key aspect of their business as many websites rely on beautiful photos to help sell their products and services.
Case Study
JW Player's Enhanced Video Delivery and Scalability with Fastly's CDN and Media Shield
JW Player, a leading platform for video delivery and intelligence, was facing a significant challenge in managing its rapidly increasing traffic. The company, which serves some of the biggest names in media, has seen its traffic grow exponentially as video strategy becomes central to business strategy. The company was dealing with a 900% increase in requests per second, scaling from 4,000 requests per second in 2019 to 40,000 requests per second in 2021. This growth was driven by both market expansion and pandemic-driven demand. The challenge was to maintain high availability and fast time-to-first-frame (TTFF), which are critical metrics for end-user engagement. Additionally, JW Player was grappling with rising origin costs and the need to simplify their tech stack.
Case Study
LaunchDarkly's Performance Enhancement with Fastly's Compute@Edge
LaunchDarkly, a pioneer in the field of Feature Management, was facing a challenge with its software development kit (SDK) in polling mode. The company was experiencing initialization rates of over one second in several locations worldwide, which was negatively impacting page-load times. This was due to the need to run logic at the origin for their flag management service, and some regions were simply too far away to be highly performant. This latency issue was a concern for clients with global customer bases, who were hesitant to use feature flags for certain use cases due to the potential for excessive latency. LaunchDarkly needed a solution that would bring their feature flagging service closer and faster to their customers, without compromising on security, performance, or resilience.
Case Study
DeNA Enhances Web Security and Reduces Operational Cost with Fastly
DeNA, a Japanese corporation specializing in digital portals, mobile games, and e-commerce platforms, was facing significant challenges with its legacy Web Application Firewall (WAF). The legacy WAF was not only expensive to operate but also had high response times, particularly during traffic spikes. This was a significant issue as DeNA was expanding its offerings and needed to scale its web security posture accordingly. The legacy WAF's admin portal loaded slowly during traffic spikes, preventing the team from addressing issues promptly. Moreover, it was impossible for the DeNA team to reroute customer page requests if their WAF was not performing correctly. The performance issues, coupled with the high cost of scaling hardware investments, made it clear that DeNA needed a new, more efficient solution.
Case Study
BloomNation: Enhancing Website Security and Performance with Fastly
BloomNation, an online flower retailer, faced a significant challenge in late 2019 when it was listed on Built In LA’s 50 Best Small Places to Work list. This recognition boosted their national profile but also attracted malicious actors to their website on a larger scale. The company was inundated with abusive attack traffic, including DDOS, SQLi, XSS, and credential stuffing, as malicious actors attempted to scan their web applications. This situation had a significant impact on the organization. Engineers had to divert their attention from building and deploying product features to manually researching and blocking IP addresses to keep the website operational. The surge in traffic also negatively affected the customer experience, with page load times slowing and the site breaking as attack requests increasingly hit their server instances. BloomNation needed a solution that could not only repel these attacks but also provide their engineering team with the ability to rate limit traffic to quickly tag and identify traffic signals based on custom criteria.
Case Study
Autoscaling Production Application Security in Betterment’s CI/CD Pipeline
Betterment, an online financial advisor with over $14 billion in assets under management and a user base of over 380,000 customers, needed a solution to protect customer PII and financial assets. The company required a solution that could automatically scale and block attacks without impacting performance or requiring ongoing signature tuning. The company's Engineering and Security teams were particularly concerned about the signal-to-noise ratio based on their previous experience with legacy WAFs. It was crucial for them to find a WAF that could scale automatically and accurately block attacks without increasing support call volume or creating additional work for the Engineering or Security teams.
Case Study
Blackpepper's Journey: Scaling E-commerce Services with Fastly
Blackpepper, a leading e-commerce services provider based in Auckland, New Zealand, faced a significant challenge during the 2020 pandemic lockdown. The firm experienced an exponential increase in traffic, with volumes surging by up to 400 times from the previous year. This sudden surge posed a risk to their operational excellence, and the firm needed to find a way to handle the increased traffic sustainably. Additionally, Blackpepper was also grappling with a wave of denial of service (DDoS) attacks targeting Australia and New Zealand, necessitating a bolstered security posture. At the time, Blackpepper's operations relied on an on-premise data centre and a range of in-house developed applications and tools, including a bespoke Web Application Firewall (WAF). They were also using an external content delivery network (CDN) to serve videos and images to each website. However, their existing vendor was unable to meet the demand for a CDN that delivered everything for their customers' websites, not just visuals.
Case Study
Namely's Innovative Security Partnership with Fastly for Enhanced Web Defense
Namely, a cloud-first, all-in-one HR platform, was experiencing rapid growth, which necessitated the prioritization of its web defense. As the customer base of Namely expanded, so did its responsibility for managing web defenses, including detection, prevention, and response. In a fast-paced agile development environment, security leader Daniel Leslie was tasked with building security and IT from scratch. He was seeking innovative ways to manage website defenses, having had experience with legacy Web Application Firewalls (WAFs). His core criteria for a solution included technical alignment, ease-of-use, best-in-class security functionality, and total cost of ownership (TCO).
Case Study
Movember Foundation's Rapid Web Protection Scaling with Fastly
Movember, a leading charity organization focused on men’s health, was facing a significant challenge with their web application firewall (WAF) deployment. They had been using a traditional WAF solution that was rigid and unable to scale during peak traffic periods without constant tuning and intervention from their team. This was particularly problematic as Movember had recently transitioned to a cloud environment to better serve their donors and campaign participants, and to streamline their organizational initiatives. The conventional WAF solutions they tried to implement were not compatible with their modern application infrastructure. After six months of struggling to fit a legacy WAF solution into their system, the solution was never fully implemented, causing frustration and resulting in a solution that had to be discarded and replaced.
Case Study
Gannett's Digital Transformation: Enhancing News Delivery with Fastly's Edge Cloud Platform
Gannett, the largest news publisher in the U.S., faced a significant challenge in maintaining its competitive edge in the fast-paced world of digital news publishing. The company's previous content delivery solution relied on a time-to-live-based method for purging content, which resulted in a delay of 45 to 90 seconds before a piece of content could go live. This delay was a significant disadvantage in an industry where being the first to publish a story can significantly impact future traffic to a site. Additionally, Gannett's previous solution did not provide the granular control and visibility needed to handle large traffic spikes effectively. The company also faced challenges in deploying configuration changes, which required a minimum of 60 minutes and often involved going through their previous provider. This process was inefficient and limited the ability of Gannett's developers to make changes quickly and independently.
Case Study
Cybrary's Transformation: From Legacy WAF to Fastly’s Next-Gen WAF
Cybrary, a growing community that brings together people, companies, and training to revolutionize the cyber security educational experience, was facing a significant challenge. Their legacy web application firewall (WAF) was failing to provide complete attack coverage and usability across its APIs and web properties. With a wide range of pages and training content to protect, Cybrary’s two-person infrastructure team was struggling with issues that their legacy WAF could not address. The legacy WAF was proving extremely difficult to configure and debug without investing significant time and resources. It also provided incomplete attack coverage and blocked valid requests, with no real-time visibility, alerting, or a functional dashboard to monitor activity over time. As security experts, Cybrary needed to maintain their brand identity and ensure their security practice was cutting-edge.
Case Study
Fastly's CDN and WAF Solutions: A Case Study on Spread Group's Tech-Driven Fashion and Lifestyle
Spread Group, a global fashion and lifestyle provider, faced a significant challenge in maintaining its global scale and converting online clicks into physical products. The company, which operates three distinct brands, needed to weave delivery with security to ensure the smooth operation of its platform. With over 6.17 billion average monthly requests, finding a Content Delivery Network (CDN) to supercharge delivery was a top priority. Additionally, Spread Group needed a robust Web Application Firewall (WAF) that could work in harmony with its constantly evolving platform. The company had a good, internally developed security monitoring and observability infrastructure, but it was not viable long-term. A flexible WAF that could run in blocking mode was needed to provide more time to modernize vulnerable legacy components.
Case Study
Revolutionizing Content Delivery: Storytel's Experience with Fastly CDN
Storytel, a global leader in audiobooks, was faced with a significant challenge when developing their new homepage. The original homepage was built on an outdated tech stack, which was not conducive to the high-performing, optimized experience they aimed to provide their customers. The company wanted to leverage stale-while-revalidate cache control to ensure lightning-fast load times. However, during testing, they discovered that the page load times were over a second, which was unacceptable for a project of such high profile. The issue was traced back to their existing Content Delivery Network (CDN), which did not support the caching strategy they had designed. The CDN did not trigger the stale-while-revalidate process with every request, resulting in slow page loads. The vendor had no plans to change how this directive works, leaving Storytel in a precarious situation on the eve of a global rollout.
Case Study
Bridging the Digital Divide: The Endless OS Foundation's Partnership with Fastly
The Endless OS Foundation, a social welfare nonprofit, has been working to bridge the digital divide by increasing access to affordable devices and building software that reduces the need for high-speed connectivity. However, the COVID-19 pandemic exacerbated the digital divide, causing a surge in demand for online educational content. As a result, the Foundation saw an increase in downloads and updates, leading to a spike in egress costs. Their existing content delivery network (CDN) was unable to provide efficient solutions, and they were experiencing CDN dead zones in regions like Southeast Asia, Central, and South America, where they have a significant number of users. The quality of their service was inconsistent, and costs were continually increasing.
Case Study
Filestack's Scalability and Security Enhancement with Fastly
Filestack, a low code content API platform, was facing challenges in scaling their rapidly growing file management service. They were in need of a Content Delivery Network (CDN) that could support their expanding services in a reliable, cost-effective, and fast manner. Their service involved image transformation, which resulted in multiple versions of the same file, and they needed a way to invalidate these versions quickly. They also required customization at the edge, a large number of powerful and strategically located Points of Presence (POPs), and the ability to handle large file sizes. Additionally, Filestack was struggling with the management of Transport Layer Security (TLS) certificates, a task that was distracting their team from product development. They were also considering dropping a premium feature, CNAME, due to the burden of managing a certificate and private key for each customer.
Case Study
Optimizing Customer Experience: Trade Me's Transition to Cloud with Fastly
Trade Me, New Zealand’s largest auction and classifieds site, faced a significant challenge during its digital transformation. The company, which has been in eCommerce since 1999, initially relied on New Zealand-based data centres in Auckland and Wellington. However, these centres required manual processes for configuration and maintenance, which were cumbersome and inefficient. The company decided to transition to the public cloud for scalability and automation benefits. However, this move presented its own set of challenges. The majority of Trade Me's customers are based in New Zealand, but the nearest Google Cloud servers were in Sydney, Australia, over 2,000km away. This distance posed potential issues for content delivery speed and customer experience. Additionally, the cloud migration raised new security and reliability challenges. For instance, if international connectivity was impacted by network failure or cyberattacks, the company could still serve domestic customer traffic with their New Zealand servers. However, this would not be possible with the cloud servers located in Australia.
Case Study
Fastly's Innovative Technology Boosts The Weather Company's User Experience
The Weather Company, a premier provider of accurate weather forecasts, insights, and alerts, serves over 400 million monthly active users worldwide. The company's primary challenge is managing the scale and volume of its user base, which peaks during severe weather events such as hurricanes or winter storms. The company needed a robust configuration, setup, and technology to support its users, particularly in delivering video technology and handling hundreds of millions of requests daily. These requests are crucial as users rely on them to make quick decisions during severe weather conditions.
Case Study
A+E Networks Enhances Streaming Media Delivery with Fastly
A+E Networks, a global entertainment company, was facing challenges in managing its streaming media services. With a portfolio of seven popular video brands, the company reaches 335 million people worldwide. However, the increasing demand for more viewers, more bandwidth, and more content was putting pressure on developers to deliver frequently and fast. The company's configuration management was largely manual and became slow and cumbersome as their portfolio grew. A build across each site could take hours, and as they added programming and moved to microservices, the time only expanded. A+E Networks also lacked visibility with their legacy Content Delivery Network (CDN), having to rely on professional services with no view of what was happening behind the scenes. The company wanted to empower developers to implement services and upgrades quickly and manage traffic spikes with a multi-CDN model.
Case Study
Slate Magazine's Digital Transformation with Fastly's Edge Cloud Network
Slate Magazine, a digital media pioneer, faced significant challenges with their legacy Content Delivery Network (CDN). The CDN lacked the agility to purge content and complete updates at the speed required by the rapidly evolving digital media landscape. The process of waiting for a change to go live could take as much as 15 minutes, which was highly inefficient in the fast-paced digital media industry. Additionally, the legacy CDN charged on a per-service basis and required XML for updates, adding to the workload of Slate's already busy team of developers. These challenges prompted Slate to seek a more efficient and agile solution.
Case Study
Finn AI's Implementation of Fastly's Next-Gen WAF for Enhanced API Security
Finn AI, a provider of AI-powered virtual assistance for banks and credit unions, faced a significant challenge in securing their business-critical APIs. The company, which uses natural language processing technology (NLP) to enable conversational AI technology for financial institutions, needed a solution that would provide visibility into API discovery attempts by malicious threat actors and the ability to stop unusual activity against these APIs. Despite having a relatively small attack surface due to the absence of a client-side frontend, Finn AI's APIs still required effective protection. The company sought a solution that would install easily, scale effectively, be light on resources, and provide protection against OWASP Top 10 and zero-day exploit attempts.
