With Jobvite, BJ’s Restaurant Delights Diners and Candidates Alike
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- Jobvite Hire
- Jobvite Engage
- Jobvite Publisher
技术栈
- Applicant Tracking System (ATS)
- HR Integration
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Employee Satisfaction
- Productivity Improvements
技术
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 食品与饮料
- 零售
适用功能
- 人力资源
- 商业运营
服务
- 系统集成
- 培训
关于客户
BJ’s Restaurants, Inc. currently owns and operates 154 casual dining restaurants and offers an innovative and broad menu featuring award-winning, signature deep-dish pizza complemented with generously portioned salads, appetizers, sandwiches, soups, pastas, entrees and desserts, including the Pizookie® dessert. Quality, flavor, value, moderate prices and sincere service remain distinct attributes of the BJ’s experience. With over 150 restaurants and 10,000 employees constituting its family, BJ’s Restaurant strives to wow its guests with a valuable, cost-effective dining experience — no matter the location. As a family favorite and table turner since 1978, BJ’s relies on its service-oriented staff and capable managers to create an exceptional dining experience for guests.
挑战
A difficult, time-consuming application process for job candidates created a high dropoff rate. Poor customer service experience with previous recruiting software provider.
解决方案
Jobvite Hire and Jobvite Engage were implemented to create a customizable and candidate-focused strategy. The solution included excellent and accessible customer service and assistance through Jobvite’s Customer Success team. The transition process was smooth, allowing BJ’s team to be increasingly more hands-on and decide directly what the new process would look like. Jobvite’s customization options allowed BJ’s to structure their application process, choose how much information to ask candidates for upfront, and filter through resumes to send personalized follow-up questions. Jobvite Publisher empowered BJ’s employees to leverage their networks for automatic posting and seamless referral management.
运营影响
数量效益
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