技术
- 分析与建模 - 机器人过程自动化 (RPA)
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 金融与保险
用例
- 租赁金融自动化
- 物料搬运自动化
关于客户
Wawanesa Insurance 是一家由保单持有人拥有的加拿大互助公司。它是加拿大最大的财产和意外伤害保险公司之一,业务遍及加拿大、加利福尼亚州和美国俄勒冈州的所有地区。该公司不断寻求改进流程并提供更好的会员体验。该公司面临的挑战是减少手动和重复性任务,让经纪人和员工有更多时间与会员相处,从而增强会员体验。
挑战
Wawanesa Insurance 是一家领先的加拿大互助公司,正在努力满足日益增长的提供卓越会员体验的需求。面临的挑战是使经纪人和员工能够花更少的时间在手动和重复性任务上,而有更多的时间为会员提供价值。技术的快速变化、保险科技解决方案的兴起,以及对更好的会员、经纪人和员工体验的需求,尤其是在后新冠疫情时代,都需要创新的解决方案。瓦瓦内萨保险公司不断寻求改进流程并提供更好的会员体验。
解决方案
Wawanesa Insurance 采用了 Nintex 的全周期自动化,将 Nintex Process Discovery 与 Nintex Kryon RPA 和分析相结合,利用云自动化的力量帮助他们成功扩展规模。该解决方案提供了员工正在执行哪些任务、存在瓶颈以及如何提高流程效率的可见性。低代码技术的使用可以让员工更快地学习和采用。该平台还允许使用其他脚本语言(例如Python、JavaScript、正则表达式等)在需要时编写更复杂的自动化解决方案。这大大减少了手动和重复性任务,使经纪人和员工能够将更多时间花在为会员创造价值的任务上。
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