Visa 想借助 NETSCOUT 实现全方位发展
公司规模
1,000+
地区
- America
国家
- United States
产品
- NETSCOUT nGeniusONE Platform
- InfiniStream® appliance
- Adaptive Service Intelligence™ (ASI) technology
技术栈
- Unified Communications
- IoT
- Cybersecurity
- Software-defined data centers
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 应用基础设施与中间件 - 数据交换与集成
- 网络安全和隐私 - 网络安全
- 网络与连接 - 网络管理和分析软件
适用行业
- 金融与保险
适用功能
- 商业运营
用例
- Condition Monitoring
- 网络安全
- 预测性维护
服务
- 数据科学服务
- 系统集成
关于客户
Visa International 总部位于加利福尼亚州福斯特城，是全球最知名的金融服务公司之一，业务遍布全球。该公司通过全球最大的支付网络提供品牌信用卡和借记卡以及支付处理服务，每年处理 1120 亿笔交易，总额达 7.4 万亿美元的商品和服务。该公司拥有超过 11,300 名员工，年收入超过 135 亿美元。作为 Visa 宣称的使命的一部分，无论购买者是在线还是离线，都能提供安全、无缝的支付体验，该公司已与全球 200 个国家的 13,700 家金融机构和 4000 万商户建立了战略合作伙伴关系。为了完成此类交易，Visa 拥有庞大的 IT 基础设施，每秒可处理超过 65,000 笔交易。
挑战
Visa 是一家全球金融服务公司，拥有复杂的 IT 基础设施，使其能够处理全球交易。该公司的服务交付基础设施从后端服务器到遍布全球的边缘设备。Visa 及其客户无法承受服务性能盲点。无法了解服务质量下降的根本原因可能会对数百万消费者和商家产生负面影响。Visa 也是数字化转型 (DX) 的实践者，面临着随之而来的众多挑战，包括从 DevOps 到生产 IT 环境的速度和规模。没有哪家公司比 Visa 更了解新的数字线程如何在整个企业价值链中释放出不间断的无缝数据流。这种数字化转变是一场海啸，它带来了机遇，像 Visa 这样的聪明的采用者正在重新定义客户体验、运营流程和商业模式。
解决方案
Visa 使用 NETSCOUT nGeniusONE 服务保障平台来管理其复杂的 IT 基础设施，同时实施未来的战略数字计划。该平台与 InfiniStream® 设备和 NETSCOUT 的专利 Adaptive Service Intelligence™ (ASI) 技术引擎相结合，提供了一种经济高效的解决方案，用于监控数据、收集 IP 情报并提供实时和全面的服务性能视图。NETSCOUT nGeniusONE 服务保障平台提供了对服务交付环境的相互关系和依赖关系的明确理解。在 IT 复杂性不断增长且没有停机可能性的数字世界中，随着事情发生故障的可能性不断增加，Visa 等组织转向 NETSCOUT，使用能够以业务速度提供见解的服务保障解决方案来让客户满意。
运营影响
数量效益
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