Using Advanced Temperature and Location Tracking to Save Customers Time and Money
公司规模
SME
地区
- Europe
国家
- Germany
产品
- NIC-Place
- Data Control Center (DCC)
技术栈
- Real-time Data
- Machine Learning
- Sensor Data
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
- Digital Expertise
技术
- 功能应用 - 车队管理系统 (FMS)
- 分析与建模 - 预测分析
- 网络与连接 - 蜂窝
适用行业
- 运输
适用功能
- 物流运输
- 质量保证
用例
- 车队管理
- 预测性维护
- 实时定位系统 (RTLS)
- 资产跟踪
服务
- 系统集成
- 软件设计与工程服务
关于客户
Hütter Spedition + Logistik GmbH is a logistics company based in southwestern Germany. With a team of 70 people, the company manages 12,000 full truck loads (FTL) annually across Germany, Switzerland, Austria, and the Benelux region. Hütter Spedition operates a fleet of 30 trucks and 40 trailers, providing transportation and logistics services to a diverse range of customers, including those in the pharmaceutical industry. The company is committed to improving operational efficiency and customer satisfaction through innovative solutions and technologies.
挑战
Hütter Spedition faced significant challenges in manually tracking and sending temperature and location data to its customers. The process was time-consuming, requiring over five hours per week to manage 300 consignments. The data was sent to up to 20 different systems via email and phone calls, leading to inefficiencies and wasted time. The company needed a solution to streamline these processes and provide real-time visibility to its customers, especially for those in the pharmaceutical industry where temperature control is critical for patient safety and product integrity.
解决方案
Hütter Spedition adopted NIC-Place, a carrier visibility solution from FourKites, to address its challenges. NIC-Place provides real-time temperature and location tracking, allowing Hütter Spedition to share data with customers instantly via a single interface. This solution significantly reduced manual efforts by over 50%, enabling the company to provide granular, section-by-section temperature data for its fleet. This real-time visibility is crucial for pharmaceutical customers, ensuring that temperature-sensitive goods are transported under optimal conditions. Additionally, NIC-Place offers accurate predictive estimated times of arrival (ETAs), helping customers reroute trucks and reassign staff efficiently. The solution also emphasizes data safety and ownership, allowing Hütter Spedition to control who accesses their transport data and ensuring compliance with regulations.
运营影响
数量效益
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