Using Advanced Temperature and Location Tracking to Save Customers Time and Money
Customer Company Size
SME
Region
- Europe
Country
- Germany
Product
- NIC-Place
- Data Control Center (DCC)
Tech Stack
- Real-time Data
- Machine Learning
- Sensor Data
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
- Digital Expertise
Technology Category
- Functional Applications - Fleet Management Systems (FMS)
- Analytics & Modeling - Predictive Analytics
- Networks & Connectivity - Cellular
Applicable Industries
- Transportation
Applicable Functions
- Logistics & Transportation
- Quality Assurance
Use Cases
- Fleet Management
- Predictive Maintenance
- Real-Time Location System (RTLS)
- Track & Trace of Assets
Services
- System Integration
- Software Design & Engineering Services
About The Customer
Hütter Spedition + Logistik GmbH is a logistics company based in southwestern Germany. With a team of 70 people, the company manages 12,000 full truck loads (FTL) annually across Germany, Switzerland, Austria, and the Benelux region. Hütter Spedition operates a fleet of 30 trucks and 40 trailers, providing transportation and logistics services to a diverse range of customers, including those in the pharmaceutical industry. The company is committed to improving operational efficiency and customer satisfaction through innovative solutions and technologies.
The Challenge
Hütter Spedition faced significant challenges in manually tracking and sending temperature and location data to its customers. The process was time-consuming, requiring over five hours per week to manage 300 consignments. The data was sent to up to 20 different systems via email and phone calls, leading to inefficiencies and wasted time. The company needed a solution to streamline these processes and provide real-time visibility to its customers, especially for those in the pharmaceutical industry where temperature control is critical for patient safety and product integrity.
The Solution
Hütter Spedition adopted NIC-Place, a carrier visibility solution from FourKites, to address its challenges. NIC-Place provides real-time temperature and location tracking, allowing Hütter Spedition to share data with customers instantly via a single interface. This solution significantly reduced manual efforts by over 50%, enabling the company to provide granular, section-by-section temperature data for its fleet. This real-time visibility is crucial for pharmaceutical customers, ensuring that temperature-sensitive goods are transported under optimal conditions. Additionally, NIC-Place offers accurate predictive estimated times of arrival (ETAs), helping customers reroute trucks and reassign staff efficiently. The solution also emphasizes data safety and ownership, allowing Hütter Spedition to control who accesses their transport data and ensuring compliance with regulations.
Operational Impact
Quantitative Benefit
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