The Software Solution that Increased Trips per Hour
公司规模
1,000+
地区
- America
国家
- United States
产品
- NovusDR
- DriverMate
技术栈
- Browser-based hosted configurations
- GPS/AVL
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 功能应用 - 车队管理系统 (FMS)
- 功能应用 - 远程监控系统
- 传感器 - 全球定位系统
适用行业
- 教育
- 运输
适用功能
- 设施管理
- 物流运输
用例
- 车队管理
- 预测性维护
- 远程资产管理
服务
- 软件设计与工程服务
- 系统集成
- 培训
关于客户
Ohio State University’s Transportation and Parking Services Department provides a paratransit service that ensures safe and dependable rides are available to all faculty, staff and students with a permanent or temporary disability. They operate 7 days a week and the system supports nine vehicles (equipped with wheelchair lifts, raised roofs and tiedowns), performing around 200 trips a day.
挑战
OSU’s paratransit service used an out-of-date database system that was designed to store information, not manage scheduling and routing. It did not have the automation capability of a demand response campus software solution. They wanted to increase efficiency, but did not want to make extra expenditures in terms of vehicles and drivers. Before the implementation of their new campus transportation software system, dispatchers spent a lot of time on the radio sending out notifications, responding to driver questions and locating their vehicles on the road. All of these issues created an inefficient system.
解决方案
The paratransit team wanted a campus transportation software solution that provided them with the powerful tools they needed, but wouldn’t take long to deploy. The browser-based, hosted configurations means that very little training is needed to get the system go-live and on-site IT infrastructure is not required. OSU uses NovusDR for their scheduling and routing, and DriverMate tablets in-vehicle for communication, navigation and GPS/AVL.
运营影响
数量效益
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