实例探究 > Telular saves money and cost-effectively scales to global markets with Control Center automation to manage connected devices.

Telular saves money and cost-effectively scales to global markets with Control Center automation to manage connected devices.

公司规模

1,000+

地区

America
Europe

国家

Canada
United States

产品

SkyBitz
TankLink
Telguard
Control Center

技术栈

APIs
Cloud Computing
Real-Time Insights

实施规模

Enterprise-wide Deployment

影响指标

Cost Savings
Customer Satisfaction
Productivity Improvements

技术

分析与建模 - 实时分析
应用基础设施与中间件 - API 集成与管理
平台即服务 (PaaS) - 连接平台

适用行业

石油和天然气
安全与公共安全
运输

适用功能

商业运营
现场服务
维护

用例

车队管理
预测性维护
远程资产管理
资产跟踪

服务

云规划/设计/实施服务
软件设计与工程服务
系统集成

关于客户

Telular Corporation is a company that develops products and services leveraging the Internet of Things (IoT) to provide connectivity services across various industries, including trucking, security, and bulk storage management. With nearly three decades of experience in connecting people and machines through cellular networks, Telular has evolved to focus on collecting data and providing intelligence to their customers. The company operates multiple business units, such as SkyBitz for asset tracking, TankLink for the oil and gas industry, and Telguard for interactive alarm systems. Telular's mission is to deliver value and intelligence using smart connected devices, helping their customers make informed decisions and optimize their operations.

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挑战

The biggest challenge for Telular was ensuring that they collected the right data from their connected devices to provide value to their customers. With the vast amount of data available, it was crucial to minimize distractions and focus on the most relevant information. Additionally, Telular needed to transition from hardware-oriented discussions to delivering real value through recurring services and the power of the information obtained from connected devices. This required efficient data management and the ability to provide actionable insights to their customers.

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解决方案

Telular implemented Jasper's Control Center to manage their connected devices, focusing on three main areas: back-end systems, technical support, and rate plan management. The Control Center's Spotlight feature provided invaluable real-time insights and deep diagnostics, enabling Telular to quickly identify and resolve issues. Integration APIs allowed seamless activation and deactivation of units, while web services APIs enabled Telular to adapt their rate plan structure to changing conditions, optimizing costs. The partnership with Jasper facilitated Telular's expansion into new markets, providing a consistent interface across different carriers and simplifying the integration process. This collaboration allowed Telular to enhance their support functions, improve operational efficiencies, and deliver greater value to their customers.

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运营影响

The Spotlight feature of Control Center significantly improved Telular's technical support capabilities, allowing them to quickly identify and resolve issues.
Integration APIs enabled seamless activation and deactivation of units, streamlining back-end operations.
Web services APIs allowed Telular to adapt their rate plan structure to changing conditions, optimizing costs and improving the bottom line.
The consistent interface of Control Center across different carriers facilitated Telular's expansion into new markets, enabling quick integration with new partners.
The diverse use of Control Center across various roles within Telular's organization, from customer support to executives, highlighted its effectiveness and versatility.

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数量效益

Telular was able to cut costs with some of their carrier partners by up to 15% through the use of Control Center's APIs.
The integration process with new carriers was reduced to within a week, thanks to the consistent interface provided by Control Center.
Connections were up and running within a day during the integration of Control Center into Telular's operations.

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