Telular saves money and cost-effectively scales to global markets with Control Center automation to manage connected devices.
Company Size
1,000+
Region
- America
- Europe
Country
- Canada
- United States
Product
- SkyBitz
- TankLink
- Telguard
- Control Center
Tech Stack
- APIs
- Cloud Computing
- Real-Time Insights
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Analytics & Modeling - Real Time Analytics
- Application Infrastructure & Middleware - API Integration & Management
- Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
- Oil & Gas
- Security & Public Safety
- Transportation
Applicable Functions
- Business Operation
- Field Services
- Maintenance
Use Cases
- Fleet Management
- Predictive Maintenance
- Remote Asset Management
- Track & Trace of Assets
Services
- Cloud Planning, Design & Implementation Services
- Software Design & Engineering Services
- System Integration
About The Customer
Telular Corporation is a company that develops products and services leveraging the Internet of Things (IoT) to provide connectivity services across various industries, including trucking, security, and bulk storage management. With nearly three decades of experience in connecting people and machines through cellular networks, Telular has evolved to focus on collecting data and providing intelligence to their customers. The company operates multiple business units, such as SkyBitz for asset tracking, TankLink for the oil and gas industry, and Telguard for interactive alarm systems. Telular's mission is to deliver value and intelligence using smart connected devices, helping their customers make informed decisions and optimize their operations.
The Challenge
The biggest challenge for Telular was ensuring that they collected the right data from their connected devices to provide value to their customers. With the vast amount of data available, it was crucial to minimize distractions and focus on the most relevant information. Additionally, Telular needed to transition from hardware-oriented discussions to delivering real value through recurring services and the power of the information obtained from connected devices. This required efficient data management and the ability to provide actionable insights to their customers.
The Solution
Telular implemented Jasper's Control Center to manage their connected devices, focusing on three main areas: back-end systems, technical support, and rate plan management. The Control Center's Spotlight feature provided invaluable real-time insights and deep diagnostics, enabling Telular to quickly identify and resolve issues. Integration APIs allowed seamless activation and deactivation of units, while web services APIs enabled Telular to adapt their rate plan structure to changing conditions, optimizing costs. The partnership with Jasper facilitated Telular's expansion into new markets, providing a consistent interface across different carriers and simplifying the integration process. This collaboration allowed Telular to enhance their support functions, improve operational efficiencies, and deliver greater value to their customers.
Operational Impact
Quantitative Benefit
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