实例探究 > Telular saves money and cost-effectively scales to global markets with Control Center automation to manage connected devices.

Telular saves money and cost-effectively scales to global markets with Control Center automation to manage connected devices.

公司规模
Large Corporate
地区
  • America
  • Europe
国家
  • United States
  • Canada
产品
  • SkyBitz
  • TankLink
  • Telguard
  • Control Center
技术栈
  • Integration APIs
  • Web Services APIs
  • Spotlight feature
实施规模
  • Enterprise-wide Deployment
影响指标
  • Cost Savings
  • Customer Satisfaction
  • Productivity Improvements
技术
  • 平台即服务 (PaaS) - 连接平台
  • 分析与建模 - 实时分析
  • 应用基础设施与中间件 - API 集成与管理
适用行业
  • 运输
  • 石油和天然气
  • 安全与公共安全
适用功能
  • 商业运营
  • 现场服务
  • 维护
用例
  • 车队管理
  • 预测性维护
  • 远程资产管理
  • 资产跟踪
服务
  • 系统集成
  • 软件设计与工程服务
  • 培训
关于客户
Telular Corporation is a company that develops products and services leveraging the Internet of Things (IoT) to provide connectivity services across various industries, including trucking, security, and bulk storage management. With nearly three decades of experience in connecting people and machines through cellular networks, Telular has evolved to focus on collecting data and providing intelligence to their customers. The company operates multiple business units, such as SkyBitz for asset tracking, TankLink for oil and gas industry monitoring, and Telguard for interactive alarm systems. Telular's mission is to deliver value and intelligence using smart connected devices, helping customers optimize their operations and make informed decisions.
挑战
The biggest challenge for Telular was ensuring that they collected the right data from their smart connected devices to provide value to their customers. With the vast amount of data available, it was crucial to minimize distractions and present only the necessary information to help customers make informed decisions. Additionally, Telular needed to transition from hardware-oriented discussions to delivering real value through recurring services and the power of the information obtained from connected devices. Another challenge was managing the diverse interfaces and network structures of different carriers in North America and Europe, which required seamless integration and efficient problem-solving capabilities.
解决方案
Telular implemented Control Center to manage their connected devices, utilizing its features in three main areas: back-end systems, technical support, and rate plan management. The Spotlight feature of Control Center proved invaluable for technical support, allowing Telular to quickly identify and resolve problems. Integration APIs enabled seamless activation and deactivation of units, while web services APIs allowed Telular to adapt their rate plan structure to changing conditions, minimizing costs. The use of Control Center's APIs helped Telular optimize device behavior and cost structure, leading to significant cost savings with carrier partners. The partnership with Jasper and the use of Control Center facilitated Telular's expansion into new markets, enabling seamless engagement with new partners and efficient integration with diverse carrier interfaces and network structures. The straightforward integration process and excellent documentation provided by Jasper further contributed to the successful implementation of Control Center across Telular's operations.
运营影响
  • The Spotlight feature of Control Center allowed Telular's technical support team to quickly identify and resolve problems, improving overall efficiency.
  • Integration APIs enabled seamless activation and deactivation of units, streamlining back-end operations.
  • Web services APIs allowed Telular to adapt their rate plan structure to changing conditions, optimizing device behavior and cost structure.
  • The partnership with Jasper and the use of Control Center facilitated Telular's expansion into new markets, enabling seamless engagement with new partners and efficient integration with diverse carrier interfaces and network structures.
  • The straightforward integration process and excellent documentation provided by Jasper contributed to the successful implementation of Control Center across Telular's operations, with various roles within the organization effectively utilizing the platform.
数量效益
  • Cut costs with some carrier partners by up to 15%.
  • Enabled Telular to be up and running with a new carrier within a week.
  • Achieved connections up and running within a day.

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