实例探究 > Telematics Using Innovation to Drive Performance

Telematics Using Innovation to Drive Performance

公司规模
200-1,000
地区
  • Europe
国家
  • United Kingdom
产品
  • Microlise Fleet Performance
  • Microlise Journey Management
  • Microlise Scheduled Execution Board
技术栈
  • Telematics
  • Compressed Natural Gas (CNG)
实施规模
  • Enterprise-wide Deployment
影响指标
  • Customer Satisfaction
  • Environmental Impact Reduction
  • Productivity Improvements
技术
  • 分析与建模 - 预测分析
  • 功能应用 - 车队管理系统 (FMS)
  • 网络与连接 - 蜂窝
适用行业
  • 运输
适用功能
  • 物流运输
用例
  • 车队管理
  • 预测性维护
  • 车载远程信息处理
服务
  • 系统集成
  • 培训
关于客户
Brit European is a transport operator that faced significant challenges during the global recession in 2009. The company had a base of fixed costs not tied to activity levels, adding additional pressure. To remain successful, Brit European embarked on an Environmental Efficiency Project to use equipment design, aerodynamics, technology, staff training, and alternative fuels to drive down environmental impact and operational efficiency. The project aimed to reduce carbon emissions across the fleet by 25% and minimize the intrinsic link to oil prices by using compressed natural gas as a fuel. Telematics played a key role in achieving these objectives.
挑战
In 2009, Brit European faced significant challenges as the global economy headed for recession. The company had a base of fixed costs not tied to activity levels, adding additional pressure. Tough decisions were needed to ensure Brit European remained a successful business. The company embarked on an Environmental Efficiency Project to use equipment design, aerodynamics, technology, staff training, and alternative fuels to drive down environmental impact and operational efficiency. The project aimed to reduce carbon emissions across the fleet by 25% and minimize the intrinsic link to oil prices by using compressed natural gas as a fuel.
解决方案
Brit European selected Microlise as its telematics partner after an exhaustive process involving twelve providers. The company initially used the Fleet Performance product to monitor driving standards across its fleet, allowing them to monitor performance over time and direct training resources where it can have the most impact. This approach saves considerable time for both management and drivers. Later, Brit European began using the Journey Management product from Microlise to focus on improving customer service levels and operational efficiency. Journey Management has enhanced operational efficiency by allowing Brit European to compare planned routes versus actual routes, enhancing the planning process over time. The Microlise Scheduled Execution Board provides real-time visibility to the fleet, highlighting any vehicles scheduled to arrive late at their destination, allowing Brit European to provide proactive customer service.
运营影响
  • Brit European can monitor driving performance over time, directing training resources where it can have the most impact.
  • The company can manage by exception, only conducting driver debriefs where infringements have occurred, saving considerable time for both management and drivers.
  • Drivers can access their own performance report after a leg, journey, or shift, and see where they rank amongst their peers on a league table.
  • Journey Management has enhanced operational efficiency by allowing Brit European to compare planned routes versus actual routes, enhancing the planning process over time.
  • The Microlise Scheduled Execution Board provides real-time visibility to the fleet, allowing Brit European to provide proactive customer service and ensure minimal turnaround times.
数量效益
  • The Environmental Efficiency Project aims to reduce carbon emissions across the fleet by 25%.
  • In extreme cases, turnaround time has been reduced from two hours to an hour and fifteen minutes.

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