Telematics Using Innovation to Drive Performance
Company Size
200-1,000
Region
- Europe
Country
- United Kingdom
Product
- Microlise Fleet Performance
- Microlise Journey Management
- Microlise Scheduled Execution Board
Tech Stack
- Telematics
- Compressed Natural Gas (CNG)
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Environmental Impact Reduction
- Productivity Improvements
Technology Category
- Analytics & Modeling - Predictive Analytics
- Functional Applications - Fleet Management Systems (FMS)
- Networks & Connectivity - Cellular
Applicable Industries
- Transportation
Applicable Functions
- Logistics & Transportation
Use Cases
- Fleet Management
- Predictive Maintenance
- Vehicle Telematics
Services
- System Integration
- Training
About The Customer
Brit European is a transport operator that faced significant challenges during the global recession in 2009. The company had a base of fixed costs not tied to activity levels, adding additional pressure. To remain successful, Brit European embarked on an Environmental Efficiency Project to use equipment design, aerodynamics, technology, staff training, and alternative fuels to drive down environmental impact and operational efficiency. The project aimed to reduce carbon emissions across the fleet by 25% and minimize the intrinsic link to oil prices by using compressed natural gas as a fuel. Telematics played a key role in achieving these objectives.
The Challenge
In 2009, Brit European faced significant challenges as the global economy headed for recession. The company had a base of fixed costs not tied to activity levels, adding additional pressure. Tough decisions were needed to ensure Brit European remained a successful business. The company embarked on an Environmental Efficiency Project to use equipment design, aerodynamics, technology, staff training, and alternative fuels to drive down environmental impact and operational efficiency. The project aimed to reduce carbon emissions across the fleet by 25% and minimize the intrinsic link to oil prices by using compressed natural gas as a fuel.
The Solution
Brit European selected Microlise as its telematics partner after an exhaustive process involving twelve providers. The company initially used the Fleet Performance product to monitor driving standards across its fleet, allowing them to monitor performance over time and direct training resources where it can have the most impact. This approach saves considerable time for both management and drivers. Later, Brit European began using the Journey Management product from Microlise to focus on improving customer service levels and operational efficiency. Journey Management has enhanced operational efficiency by allowing Brit European to compare planned routes versus actual routes, enhancing the planning process over time. The Microlise Scheduled Execution Board provides real-time visibility to the fleet, highlighting any vehicles scheduled to arrive late at their destination, allowing Brit European to provide proactive customer service.
Operational Impact
Quantitative Benefit
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