TCHO Achieves Sweet Planning Success with DemandCaster
公司规模
11-200
地区
- America
国家
- United States
产品
- DemandCaster
- NetSuite ERP
技术栈
- Material Requirements Planning (MRP)
- Two-way Integration
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 分析与建模 - 预测分析
- 功能应用 - 企业资源规划系统 (ERP)
- 功能应用 - 库存管理系统
适用行业
- 食品与饮料
用例
- 库存管理
- 预测性维护
- 供应链可见性(SCV)
服务
- 软件设计与工程服务
- 系统集成
关于客户
TCHO is a premium chocolate maker based in Berkeley, California, founded in 2005. The company sources cacao beans directly from farmers and cooperatives, ensuring high-quality and unique flavor profiles. TCHO is known for its sustainable methods and has built a loyal customer base. The company offers a broad range of products, from chocolate nibs used in various food items to specialty bars sold to grocery chains, restaurants, and directly to consumers online. TCHO's supply chain requires meticulous planning due to the long lead times for cacao beans and the perishable nature of its products.
挑战
TCHO faced significant challenges in demand, supply, and inventory planning, leading to stockouts and customer service issues. The company needed to improve service levels while minimizing the risk of obsolete inventory. They lacked an automated method for material requirements planning (MRP) and their existing planning tool was too complex, hindering agile decision-making. Additionally, there was a lack of bi-directional integration between TCHO’s NetSuite ERP system and the current planning tool, causing extensive manual work.
解决方案
TCHO implemented DemandCaster to revamp their planning processes. This solution facilitated more effective inventory management by allowing the company to compare items to customer orders or forecasts, enabling proactive production planning. The two-way integration with NetSuite ERP allowed seamless data flow and automated work order generation, significantly reducing manual work. DemandCaster's precise forecasting and planning capabilities helped TCHO streamline order fulfillment, reduce overstocking, and improve service levels. The enhanced visibility and insights provided by DemandCaster enabled better decision-making and agility in responding to market demands.
运营影响
数量效益
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