Spotlight: Link Transit
公司规模
11-200
地区
- America
国家
- United States
产品
- Ecolane DRT Scheduling and Dispatching Software
- Ecolane Reporting System
- Ecolane Self Service Web Booking Portal
- Ecolane Touch Screen MDT software
技术栈
- Android Tablets
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 功能应用 - 车队管理系统 (FMS)
- 功能应用 - 远程监控系统
适用行业
- 运输
适用功能
- 现场服务
- 物流运输
用例
- 车队管理
- 预测性维护
- 远程资产管理
服务
- 软件设计与工程服务
- 系统集成
关于客户
Link Transit is a public transportation provider that serves various communities, including outlying areas. The organization operates a fleet of accessible buses and is committed to providing reliable and efficient transportation services. However, they faced significant challenges due to outdated technology, which hindered their ability to offer high-quality service. By implementing advanced scheduling and dispatching software, Link Transit aimed to overcome these challenges and improve overall service delivery.
挑战
Link Transit faced several challenges with their outdated technology, including poor mobile data communication, inadequate GPS information, and limited dispatcher capabilities. These issues resulted in subpar public service to outlying communities and inefficient operator feeder services. The organization needed a solution to modernize their operations, improve dispatcher capabilities, and enhance public service delivery.
解决方案
To address these challenges, Link Transit implemented Ecolane's DRT Scheduling and Dispatching Software, hosted by Ecolane. This solution included an advanced reporting system with an ad-hoc reporting tool, a self-service web booking portal, and touch screen MDT software for Android tablets. These tools enabled real-time optimization, automated scheduling, and efficient reporting, significantly improving operational efficiency and customer service. The implementation of Ecolane's software suite allowed Link Transit to modernize their operations, enhance dispatcher capabilities, and provide better service to their communities.
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