Spotlight: Knox County VanGo
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- Ecolane DRT
- Ecolane Touch Screen MDT
技术栈
- Android Tablets
- Turn-by-Turn Navigation
- Vehicle Tracking
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
- Cost Savings
技术
- 功能应用 - 车队管理系统 (FMS)
- 功能应用 - 远程监控系统
适用行业
- 运输
适用功能
- 物流运输
- 商业运营
用例
- 车队管理
- 预测性维护
- 远程资产管理
服务
- 软件设计与工程服务
- 系统集成
关于客户
Knox County VanGo is a transportation service provider that focuses on offering demand-response services to its riders. The organization is dedicated to improving the quality of life for its community members by providing reliable and efficient transportation solutions. They cater to a diverse group of riders, including individuals with mobility restrictions, ensuring that everyone has access to essential services and opportunities. By leveraging technology and innovative solutions, Knox County VanGo aims to enhance its operational efficiency and customer satisfaction, ultimately contributing to the overall well-being of the community.
挑战
Knox County VanGo wanted to transition from paper scheduling to an automated system with same-day trip capability to better serve riders. They needed fast, accurate, real-time reporting to track ridership each day and the time it takes between pick-ups and drop-offs. Additionally, they aimed to operate more efficiently and streamline operations internally. A significant part of their challenge was to improve the efficiency of demand-response services to all riders, especially individuals with mobility restrictions.
解决方案
Knox County VanGo implemented Ecolane DRT, a completely automated scheduling and dispatching software, to address their challenges. They also adopted Ecolane Touch Screen MDT software, which includes turn-by-turn navigation, vehicle tracking, and mileage calculators, running on Android tablets. This solution enabled same-day trip booking capabilities through an automated system working in a real-time environment. The quick and accurate real-time optimization provided by the software allowed Knox County VanGo to streamline their operations and improve overall efficiency.
运营影响
数量效益
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