Trimble > 实例探究 > Simplifying Damage Restitution at Minnesota DOT

Simplifying Damage Restitution at Minnesota DOT

公司规模

1,000+

地区

America

国家

United States

产品

AgileAssets® Maintenance Manager™
AgileAssets® integrated, enterprise solution

技术栈

Database Management
Data Integration

实施规模

Enterprise-wide Deployment

影响指标

Cost Savings
Productivity Improvements

技术

应用基础设施与中间件 - 数据交换与集成
功能应用 - 企业资产管理系统 (EAM)

适用行业

运输

适用功能

维护
采购

用例

资产健康管理 (AHM)
基础设施检查

服务

数据科学服务
系统集成

关于客户

The Minnesota Department of Transportation (MnDOT) is a government agency responsible for maintaining and developing the state's transportation infrastructure. This includes roads, bridges, and other assets that are crucial for the smooth operation of the state's transportation network. MnDOT has been a customer of AgileAssets since 2015 and has over 1,000,000 assets in the AgileAssets Maintenance Management System (MMS). The agency files insurance claims annually, seeking millions of dollars in infrastructure damage restitution. The process of recording and documenting these claims is detailed and time-consuming, involving data from different IT systems and requiring the re-entry of the same data up to four times on different forms before a claim can be filed.

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挑战

The Minnesota Department of Transportation (MnDOT) was filing insurance claims seeking millions of dollars in infrastructure damage restitution annually. The process for recording and documenting damage claims was very detailed and time-consuming. To calculate the cost of these claims, MnDOT staff members were using data from different IT systems. Detailed damage repair information was not part of the agency’s day-to-day work reporting programs. MnDOT had previously developed a standalone computer application to be used statewide by damage restitution specialists. However, the claim submission process required re-entering the same data up to four times on different forms before the claim could be filed. In addition, without a single source of accurate data, MnDOT was using classification averages to calculate the costs of labor for damaged-property repairs, resulting in reimbursement of only 45% to 60% of the actual labor costs.

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解决方案

MnDOT uses the AgileAssets® integrated, enterprise solution as its Transportation Asset Management System (TAMS) of record. The solution consolidates the data from many legacy systems into a unified database for a single source of truth; it also allows data to be shared with other relevant areas of the organization, such as the finance department. The solution includes AgileAssets® Maintenance Manager™, an integrated maintenance management system that supports mobile-friendly fieldwork, including inventory tracking, work scheduling, work order management, and reporting. Due to the flexibility of the AgileAssets solution, MnDOT was able to configure the TAMS to facilitate a more streamlined damage restitution process. Within the AgileAssets solution, MnDOT added fields to the work order screens so that supervisors can simply check a box if the work order is likely to be included in a damage restitution (DR) claim.

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运营影响

Damage claims specialists now have visibility into all the work done on a claim, even when work records reside in different systems.
Team members can search for work orders and requests in multiple systems from a single window in the AgileAssets solution.
Claims specialists can easily tie all work orders completed in their district or area of responsibility to submitted claims.
Statewide damage claims managers can also readily identify duplicate claims because the relevant information is now available in one place.
Because of the ability to connect the TAMS to the finance department, MnDOT is now able to identify actual labor costs for damage repairs and receive restitution payments for 90% to 95% of those costs.

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数量效益