Simplifying Damage Restitution at Minnesota DOT
Company Size
1,000+
Region
- America
Country
- United States
Product
- AgileAssets® Maintenance Manager™
- AgileAssets® integrated, enterprise solution
Tech Stack
- Database Management
- Data Integration
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
- Functional Applications - Enterprise Asset Management Systems (EAM)
Applicable Industries
- Transportation
Applicable Functions
- Maintenance
- Procurement
Use Cases
- Asset Health Management (AHM)
- Infrastructure Inspection
Services
- Data Science Services
- System Integration
About The Customer
The Minnesota Department of Transportation (MnDOT) is a government agency responsible for maintaining and developing the state's transportation infrastructure. This includes roads, bridges, and other assets that are crucial for the smooth operation of the state's transportation network. MnDOT has been a customer of AgileAssets since 2015 and has over 1,000,000 assets in the AgileAssets Maintenance Management System (MMS). The agency files insurance claims annually, seeking millions of dollars in infrastructure damage restitution. The process of recording and documenting these claims is detailed and time-consuming, involving data from different IT systems and requiring the re-entry of the same data up to four times on different forms before a claim can be filed.
The Challenge
The Minnesota Department of Transportation (MnDOT) was filing insurance claims seeking millions of dollars in infrastructure damage restitution annually. The process for recording and documenting damage claims was very detailed and time-consuming. To calculate the cost of these claims, MnDOT staff members were using data from different IT systems. Detailed damage repair information was not part of the agency’s day-to-day work reporting programs. MnDOT had previously developed a standalone computer application to be used statewide by damage restitution specialists. However, the claim submission process required re-entering the same data up to four times on different forms before the claim could be filed. In addition, without a single source of accurate data, MnDOT was using classification averages to calculate the costs of labor for damaged-property repairs, resulting in reimbursement of only 45% to 60% of the actual labor costs.
The Solution
MnDOT uses the AgileAssets® integrated, enterprise solution as its Transportation Asset Management System (TAMS) of record. The solution consolidates the data from many legacy systems into a unified database for a single source of truth; it also allows data to be shared with other relevant areas of the organization, such as the finance department. The solution includes AgileAssets® Maintenance Manager™, an integrated maintenance management system that supports mobile-friendly fieldwork, including inventory tracking, work scheduling, work order management, and reporting. Due to the flexibility of the AgileAssets solution, MnDOT was able to configure the TAMS to facilitate a more streamlined damage restitution process. Within the AgileAssets solution, MnDOT added fields to the work order screens so that supervisors can simply check a box if the work order is likely to be included in a damage restitution (DR) claim.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Airport SCADA Systems Improve Service Levels
Modern airports are one of the busiest environments on Earth and rely on process automation equipment to ensure service operators achieve their KPIs. Increasingly airport SCADA systems are being used to control all aspects of the operation and associated facilities. This is because unplanned system downtime can cost dearly, both in terms of reduced revenues and the associated loss of customer satisfaction due to inevitable travel inconvenience and disruption.
Case Study
IoT-based Fleet Intelligence Innovation
Speed to market is precious for DRVR, a rapidly growing start-up company. With a business model dependent on reliable mobile data, managers were spending their lives trying to negotiate data roaming deals with mobile network operators in different countries. And, even then, service quality was a constant concern.
Case Study
Digitize Railway with Deutsche Bahn
To reduce maintenance costs and delay-causing failures for Deutsche Bahn. They need manual measurements by a position measurement system based on custom-made MEMS sensor clusters, which allow autonomous and continuous monitoring with wireless data transmission and long battery. They were looking for data pre-processing solution in the sensor and machine learning algorithms in the cloud so as to detect critical wear.
Case Study
Cold Chain Transportation and Refrigerated Fleet Management System
1) Create a digital connected transportation solution to retrofit cold chain trailers with real-time tracking and controls. 2) Prevent multi-million dollar losses due to theft or spoilage. 3) Deliver a digital chain-of-custody solution for door to door load monitoring and security. 4) Provide a trusted multi-fleet solution in a single application with granular data and access controls.
Case Study
Vehicle Fleet Analytics
Organizations frequently implement a maintenance strategy for their fleets of vehicles using a combination of time and usage based maintenance schedules. While effective as a whole, time and usage based schedules do not take into account driving patterns, environmental factors, and sensors currently deployed within the vehicle measuring crank voltage, ignition voltage, and acceleration, all of which have a significant influence on the overall health of the vehicle.In a typical fleet, a large percentage of road calls are related to electrical failure, with battery failure being a common cause. Battery failures result in unmet service agreement levels and costly re-adjustment of scheduled to provide replacement vehicles. To reduce the impact of unplanned maintenance, the transportation logistics company was interested in a trial of C3 Vehicle Fleet Analytics.
Case Study
3M Gains Real-Time Insight with Cloud Solution
The company has a long track record of innovative technology solutions. For example, 3M helps its customers optimize parking operations by automating fee collection and other processes. To improve support for this rapidly expanding segment, 3M needed to automate its own data collection and reporting. The company had recently purchased the assets of parking, tolling, and automatic license plate reader businesses, and required better insight into these acquisitions. Chad Reed, Global Business Manager for 3M Parking Systems, says, “With thousands of installations across the world, we couldn’t keep track of our software and hardware deployments, which made it difficult to understand our market penetration.” 3M wanted a tracking application that sales staff could use to get real-time information about the type and location of 3M products in parking lots and garages. So that it could be used on-site with potential customers, the solution would have to provide access to data anytime, anywhere, and from an array of mobile devices. Jason Fox, Mobile Application Architect at 3M, upped the ante by volunteering to deliver the new app in one weekend. For Fox and his team, these requirements meant turning to the cloud instead of an on-premises datacenter. “My first thought was to go directly to the cloud because we needed to provide access not only to our salespeople, but to resellers who didn’t have access to our internal network,” says Fox. “The cloud just seemed like a logical choice.”
