SeniorCare EMS Enhances Fleet Safety and Efficiency with Samsara Solutions
公司规模
1,000+
地区
- America
国家
- United States
产品
- Samsara AI Dash Cams
- Samsara GPS Tracking
- Samsara Real-Time Diagnostics
技术栈
- AI Dash Cams
- Real-Time GPS Data
- Open API Integration
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 分析与建模 - 预测分析
- 功能应用 - 车队管理系统 (FMS)
- 传感器 - 全球定位系统
适用行业
- 医疗保健和医院
- 运输
适用功能
- 现场服务
- 物流运输
用例
- 驾驶员表现监测
- 车队管理
- 预测性维护
- 远程资产管理
服务
- 软件设计与工程服务
- 系统集成
关于客户
SeniorCare EMS is New York City's largest commercial ambulance provider, operating since April 2005. Starting with just a handful of employees and three ambulances, the company has grown to over 1,300 employees and a fleet of 200 vehicles. They provide hundreds of emergency and non-emergency medical transports daily. SeniorCare EMS is committed to ensuring the safety of their drivers, who are primarily EMTs and healthcare professionals, and to providing timely and efficient medical transport services. The company has a strong focus on reducing risky driving behaviors and improving overall fleet management to enhance service delivery and client satisfaction.
挑战
Before implementing Samsara, SeniorCare EMS faced significant challenges in monitoring and improving driver safety. They had separate vendors for dash cams, GPS tracking, and wireless data, which made it difficult to consolidate and manage data effectively. The existing dash cams couldn't remotely upload footage, making it nearly impossible to monitor driver behavior in real-time. Additionally, the GPS tracking system provided location data at intervals of 30 seconds to a minute, which was insufficient for emergency response times. The company needed a more integrated and real-time solution to ensure driver safety, reduce risky driving behaviors, and improve operational efficiency.
解决方案
SeniorCare EMS chose Samsara's comprehensive solution to address their challenges. They implemented Samsara's dual-facing AI dash cams, which use advanced AI to analyze the road and cab for high-risk behaviors and offer in-cab alerts for distracted driving and tailgating. The dash cams automatically upload incident footage to the Samsara dashboard, allowing the safety team to identify problem areas and coach drivers effectively. Additionally, Samsara's real-time GPS data, integrated via an open API, provides precise vehicle locations, enabling faster and more accurate dispatching of emergency vehicles. The system also includes real-time diagnostics and customizable alerts to minimize vehicle downtime and ensure readiness for emergency calls. This integrated approach has significantly improved driver safety, operational efficiency, and client satisfaction for SeniorCare EMS.
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