Sawback IT and Datto Save Client From a Costly Mistake
公司规模
11-200
地区
- America
国家
- Canada
产品
- Datto ALTO
技术栈
- Hybrid Cloud
- Image-based Backup
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 应用基础设施与中间件 - 数据交换与集成
- 基础设施即服务 (IaaS) - 混合云
适用行业
- Professional Service
- Software
适用功能
- 商业运营
- 质量保证
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
Sawback IT, a division of LANslide Integration Services Inc., is a Managed Service Provider (MSP) based in Western Canada. They specialize in business continuity and cybersecurity services, catering to nearly 100 clients ranging from large enterprises to small family-owned businesses. Their clientele spans multiple verticals, including government, healthcare, insurance, and energy. One of their clients, Ballistic Echo, is a software development house and a Xerox Personalized Application Builder Authorized Partner. Ballistic Echo develops thousands of lines of source code daily and requires frequent and easy data backups. They trusted Sawback IT's recommendation to invest in a more reliable business continuity solution.
挑战
Ballistic Echo, a software development house, faced a critical challenge when human error led to the deletion of thousands of lines of unique code. This incident occurred before the code was pushed to source control, resulting in significant loss of time, revenue, and work. The previous file-level backup solution they used was slow and inefficient, making it nearly impossible to manually recreate the lost work. The need for a more reliable and efficient business continuity solution became evident to avoid such disasters in the future.
解决方案
In October 2017, Sawback IT implemented the Datto ALTO solution for Ballistic Echo. Datto ALTO is an image-based hybrid cloud product that offers full control over backup frequency and restores. This solution replaced Ballistic Echo's previous file-level backup system, which was slow and inefficient. The Datto ALTO solution allowed Ballistic Echo to easily and frequently back up their data, ensuring quick recovery in case of data loss. When a disaster struck and thousands of lines of code were accidentally deleted, Ballistic Echo was able to restore the most recent backup within minutes, recovering 100% of the lost data without any intervention from Sawback IT.
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