Wittmann EDV-Systeme 推出 IT 监控服务
公司规模
11-200
地区
- Europe
国家
- Germany
产品
- IBM SmartCloud Application Performance Management
技术栈
- IBM SmartCloud
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
技术
- 基础设施即服务 (IaaS) - 云计算
适用行业
- Professional Service
适用功能
- 商业运营
用例
- 远程资产管理
服务
- 云规划/设计/实施服务
关于客户
Wittmann EDV-Systeme 是一家总部位于德国阿本斯贝格的 IT 服务提供商。该公司之前是一家传统的 IT 零售商，它意识到 IT 停机时间的一个方面对其客户越来越重要：解决问题所需的时间。毕竟，IT 系统现在是整个业务的基础，对公司的竞争力和持续生存至关重要。Wittmann EDV-Systeme 最先进的监控即服务解决方案支持整个 IT 环境，解决了这些新挑战，并为中小型企业提供了预警系统。
挑战
中小型企业通常缺乏全面 IT 系统监控所需的专业知识和资源。Wittmann EDV-Systeme 希望推出一款解决方案来弥补这一空白，从而提高自身和客户的竞争力。IT 环境变得越来越复杂，外包越来越受欢迎，但 IT 系统必须始终保持易于使用和极其可靠。因此，自动化、全天候的系统监控对公司来说是一项非常有价值的主张：可以避免业务关键型应用程序的停机，并且 IT 系统始终可用。
解决方案
在对合适的监控解决方案进行短暂搜索后，Wittmann EDV-Systeme 选择了 IBM 的软件。IBM 在硬件监控方面的出色表现以及 IBM® SmartCloud® 应用程序性能管理提供的全面功能给 Wittmann EDV-Systeme 留下了深刻印象，并说服该公司在内部试用该解决方案。在测试解决方案的过程中，该公司详细审查了自己的系统，并进行了各种优化。Wittmann EDV-Systeme 提供的监控即服务由 IBM 软件提供支持，减轻了公司人员的负担。此外，该产品还为公司提供了一个绝佳的机会，通过确保数据库、邮件服务器和互联网连接的持续可用性来增强其竞争优势。
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