Rural Economic Assistance League, Inc. (REAL, Inc.)
公司规模
SME
地区
- America
国家
- United States
产品
- Ecolane DRT
- Ecolane MDT
- Ecolane Advanced Reporting Functionality
技术栈
- Ecolane Software Suite
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
- Digital Expertise
技术
- 功能应用 - 远程监控系统
适用行业
- 运输
- Professional Service
适用功能
- 物流运输
- 商业运营
用例
- 车队管理
- 预测性维护
- 远程资产管理
服务
- 系统集成
- 培训
- 软件设计与工程服务
关于客户
Rural Economic Assistance League, Inc. (REAL, Inc.) is a transportation service provider that faced significant challenges with their manual processes and outdated optimization module. The organization struggled with preparing drivers' schedules a day before the service date, leading to inconsistency and poor on-time performance. REAL, Inc. needed a better, automated solution to improve their operations and meet their goals. Despite the challenges posed by the COVID-19 pandemic, the organization was determined to find a solution that would help them achieve their objectives.
挑战
REAL, Inc. faced several challenges with their manual processes and existing optimization module, which failed to meet expectations in terms of delivery. The preparation of drivers' schedules a day before the service date led to inconsistency in their schedules and poor on-time performance. The organization needed a better, automated solution to address these issues. Additionally, the COVID-19 pandemic posed a significant challenge during the implementation phase, raising concerns about meeting the Go-Live date.
解决方案
REAL, Inc. implemented Ecolane's Demand Response Transportation (DRT) and Mobile Data Terminal (MDT) solutions, along with advanced reporting functionality. The agency needed to move off their legacy software regardless of the COVID-19 pandemic. Ecolane was able to seamlessly transition REAL, Inc. from their legacy software by virtually training the drivers, schedulers, and dispatchers. This transition allowed REAL, Inc. to automate their processes and improve their overall efficiency.
运营影响
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