区域银行 重新分类误报安全事件会触发服务提供商变更
公司规模
Mid-size Company
地区
- America
国家
- United States
产品
- IBM QRadar SIEM
技术栈
- Security Information and Event Management
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
技术
- 网络安全和隐私 - 网络安全
适用行业
- 金融与保险
适用功能
- 商业运营
用例
- 网络安全
服务
- 系统集成
- 网络安全服务
关于客户
客户是一家位于美国的区域性银行。该银行拥有 60 家分行，由一支小型内部团队和托管安全服务团队负责安全管理。该银行正在使用托管安全服务提供商来满足其安全需求。然而，提供商错误地将攻击识别为高外部网络威胁，这表明该银行需要一种能够检测内部威胁的高级解决方案。
挑战
这家地区银行面临着现有托管安全服务提供商的挑战，该提供商错误地将一次攻击识别为高外部网络威胁。这一错误识别表明，该银行需要一种能够检测内部威胁的高级解决方案。最初的调查耗时 3 个小时，发出了 300 条警报、100 封电子邮件、打了 3 通电话，但并未得到解决。该银行需要一种能够准确识别并及时解决安全威胁的解决方案。
解决方案
该银行决定改用 IBM 业务合作伙伴 CarbonHelix 托管安全服务提供的 IBM QRadar SIEM。IBM QRadar SIEM 是一种先进的解决方案，可提供网络内部和外部的 360 度视图。它能够及时准确地识别和解决安全威胁。在本例中，IBM QRadar SIEM 能够在短短 5 分钟内识别出安全攻击的原因。结果发现，该原因不是威胁，而是由于计划外的网络更改导致的常见网络配置问题造成的。
运营影响
数量效益
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