Real-Time Load Tracking Means Everyone Gets a Good Night’s Sleep
公司规模
1,000+
地区
- America
国家
- United States
产品
- MacroPoint
- TMW System
技术栈
- Real-Time Location Updates
- Automated Email Alerts
- Breadcrumb Mapping
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
技术
- 分析与建模 - 实时分析
- 功能应用 - 车队管理系统 (FMS)
- 网络与连接 - 蜂窝
适用行业
- 运输
适用功能
- 商业运营
- 物流运输
用例
- 车队管理
- 实时定位系统 (RTLS)
- 资产跟踪
服务
- 软件设计与工程服务
- 系统集成
关于客户
Sunline is a full service transport solutions provider, delivering an efficient and flexible network of shipping solutions tailored to each customer’s preferred method of transportation. They cater to a wide range of clients with varying transportation needs, ensuring that each shipment is handled with the utmost care and precision. Sunline's commitment to providing superior service is evident in their adoption of advanced technologies to meet customer demands. Their operations are designed to be adaptable, allowing them to manage both company drivers and third-party carriers effectively. This flexibility is crucial in maintaining high levels of customer satisfaction and operational efficiency.
挑战
With a steady stream of contract customers, each with always evolving transportation demands, Sunline needed to provide location updates on every load, even on shipments run by third party drivers and brokered carriers.
解决方案
MacroPoint delivers shipment location updates by tracking the driver’s cell phone. With no hardware required, Sunline customers always know where their shipments are during transit. MacroPoint eliminates the reliance on check calls to third party drivers and outside carriers. By directly tracking driver cell phones, even flip phones, shippers, brokers and carriers receive real-time location updates on every load. Through off schedule monitoring, breadcrumb mapping and automated email alerts, MacroPoint eliminates the guesswork from tracking brokered freight. Additionally, MacroPoint integrates directly into Sunline's TMW system, providing a seamless track and trace solution that works on any cell phone. This integration ensures that Sunline can meet the real-time visibility and validated accuracy that today's shipping customers demand.
运营影响
数量效益
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