RB at Celosphere 2020
公司规模
1,000+
国家
- Canada
- United States
产品
- Celonis
- SAP
- RPA
技术栈
- Process Mining
- ERP
- Data Analytics
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 分析与建模 - 过程分析
- 自动化与控制 - 自动化与过程控制系统
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 消费品
- 食品与饮料
- 医疗保健和医院
适用功能
- 商业运营
- 采购
- 质量保证
用例
- 预测性维护
- 过程控制与优化
- 供应链可见性(SCV)
服务
- 数据科学服务
- 系统集成
- 培训
关于客户
RB, a global consumer goods company with over 40,000 employees and a 200+ year heritage, operates in three business units: Hygiene, Health, and Nutrition. The company sells over 20 million products daily across 190+ countries and has a revenue of £12.85 billion. RB is committed to protecting, healing, and nurturing in the relentless pursuit of a cleaner, healthier world. The company aims to make access to high-quality hygiene, wellness, and nourishment a right, not a privilege. RB has been a member of the FTSE4Good Index for 15 consecutive years and has saved 61k tonnes of CO2e from the purchase and generation of renewable electricity.
挑战
RB faced the challenge of harmonizing and optimizing multiple processes across its global operations. The company needed to improve process transparency, root cause analysis, and end-user experience. Additionally, RB aimed to enhance its process and control environment through real-time continuous monitoring and to simplify and automate processes to focus on value-added activities.
解决方案
RB implemented Celonis, introduced by EY as part of a controls transformation agenda, to support its ERP deployment and digital transformation journey. The solution provided real-time end-to-end process transparency and root cause analysis based on facts and data. RB's journey with Celonis began with a proof of value on P2P in June 2018, followed by a project kick-off and build in September 2019, covering five processes: O2C, AR, PO, AP, and VIM. By January 2020, RB had launched global KPIs with 350 users and 1.4 TB of data across two ERP templates. The company conducted process value workshops in Q2 2020 to drive adoption and usage in five pilot markets.
运营影响
数量效益
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