实例探究 > Quixy helps CFS at Cochin Port reduce cargo dwell time by 25%

Quixy helps CFS at Cochin Port reduce cargo dwell time by 25%

公司规模
Large Corporate
地区
  • Asia
国家
  • India
产品
  • Quixy
  • SAP
技术栈
  • Workflow Automation
  • Port Community System (PCS)
  • SAP Integration
实施规模
  • Enterprise-wide Deployment
影响指标
  • Productivity Improvements
  • Customer Satisfaction
  • Cost Savings
技术
  • 应用基础设施与中间件 - 数据交换与集成
  • 功能应用 - 远程监控系统
适用行业
  • 运输
适用功能
  • 物流运输
  • 商业运营
用例
  • 资产跟踪
  • 车队管理
  • 过程控制与优化
  • 预测性维护
服务
  • 系统集成
  • 软件设计与工程服务
  • 云规划/设计/实施服务
关于客户
Cochin Port, an all-weather natural port, is the major port in India strategically located near the international sea routes, being only 11 nautical miles from the Gulf to Singapore route and 76 nautical miles from the Suez Canal - Far East route. The port is governed by the Cochin Port Trust (CPT), a government of India establishment. Cochin Port operates a full-fledged Container Freight Station offering mechanized stuffing and de-stuffing service.
挑战
With the advent of globalization and various government initiatives, there has been a major upswing growth in the volume of the year-on-year imports and exports over the past decade. Import, Export, and Transshipment processes carried out at the Cochin Port CFS involved extensive documentation in the form of paper documents for every service catered against the container at the CFS. Examples of these included Bill of Entry (BE), Advanced Delivery Order (ADO), and Shipping Bill (SB). Manual handling of forms along with manual processes was slowing down CFS operations resulting in poor customer satisfaction.
解决方案
Using Quixy, all CFS operations including Import, Export, and Transshipment activities were automated including integration with the Port Community System (PCS). Now all documents are submitted online and inbuilt workflow notifications and reminders ensure swift processing of all requests. SAP integration has enabled the seamless flow of service data between the CFS and the SAP system enabling online generation of invoices thus eliminating errors and delays from manual entry.
运营影响
  • With the new automated CFS system powered by the Quixy platform, Cargo dwell time has been reduced by 25% thereby reducing the traffic congestion at the CFS.
  • The process efficiency has improved by 40%.
  • Additionally, all stakeholders now have real-time access to the status for their requests thus improving customer satisfaction significantly.
数量效益
  • Cargo dwell time reduced by 25%.
  • Process efficiency improved by 40%.

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