Quixy helps CFS at Cochin Port reduce cargo dwell time by 25%
Customer Company Size
Large Corporate
Region
- Asia
Country
- India
Product
- Quixy
- SAP
Tech Stack
- Workflow Automation
- Port Community System (PCS)
- SAP Integration
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
- Cost Savings
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- Transportation
Applicable Functions
- Logistics & Transportation
- Business Operation
Use Cases
- Track & Trace of Assets
- Fleet Management
- Process Control & Optimization
- Predictive Maintenance
Services
- System Integration
- Software Design & Engineering Services
- Cloud Planning, Design & Implementation Services
About The Customer
Cochin Port, an all-weather natural port, is the major port in India strategically located near the international sea routes, being only 11 nautical miles from the Gulf to Singapore route and 76 nautical miles from the Suez Canal - Far East route. The port is governed by the Cochin Port Trust (CPT), a government of India establishment. Cochin Port operates a full-fledged Container Freight Station offering mechanized stuffing and de-stuffing service.
The Challenge
With the advent of globalization and various government initiatives, there has been a major upswing growth in the volume of the year-on-year imports and exports over the past decade. Import, Export, and Transshipment processes carried out at the Cochin Port CFS involved extensive documentation in the form of paper documents for every service catered against the container at the CFS. Examples of these included Bill of Entry (BE), Advanced Delivery Order (ADO), and Shipping Bill (SB). Manual handling of forms along with manual processes was slowing down CFS operations resulting in poor customer satisfaction.
The Solution
Using Quixy, all CFS operations including Import, Export, and Transshipment activities were automated including integration with the Port Community System (PCS). Now all documents are submitted online and inbuilt workflow notifications and reminders ensure swift processing of all requests. SAP integration has enabled the seamless flow of service data between the CFS and the SAP system enabling online generation of invoices thus eliminating errors and delays from manual entry.
Operational Impact
Quantitative Benefit
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