Qatar Post Provides Best-in-Class Mobility and Postal Services
公司规模
1,000+
地区
- Middle East
国家
- Qatar
产品
- e2open®
- Data Capture Systems (DCS)
技术栈
- Artificial Intelligence
- Machine Learning
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
技术
- 分析与建模 - 预测分析
- 功能应用 - 车队管理系统 (FMS)
- 功能应用 - 远程监控系统
适用行业
- 运输
适用功能
- 商业运营
- 物流运输
用例
- 车队管理
- 预测性维护
- 资产跟踪
服务
- 软件设计与工程服务
- 系统集成
- 培训
关于客户
Established in 1950, Qatar Post is the exclusive provider of postal services in Qatar. With 23 postal branches, the company is the only organization in Qatar able to issue stamps. Qatar Post needed to implement a mobile solution to upgrade its capabilities for both hardware and software to keep up with postal work environments in Qatar.
挑战
Qatar Post launched a transformation program in 2015 to enable a “Digital Qatar Post” through innovative, sustainable technology solutions. Operations mobility was a key focus of the initiative. Qatar Post needed to upgrade the operations’ mobility capabilities, both software and hardware, to address postal work environments and Qatar climate conditions. The company required software with functionality to enable item scanning and event capture, pick-up/delivery list synchronization, proof of delivery capture, payment acceptance, navigation and routing, and address geotagging and validation.
解决方案
E2open was selected by Qatar Post for its reputation in the marketplace, ability to provide a full-fledged delivery solution, experience with logistics implementations, and ability to offer the company a full package, including support and maintenance. Regional e2open partner Data Capture Systems (DCS) helped Qatar Post identify a flexible, scalable solution to meet its needs now and into the future to support its digital innovation. E2open’s regional partners like DCS are a valuable extension, bringing localized expertise to customer engagements. Qatar Post implemented vehicle routing and scheduling capabilities from e2open, including many options utilized by Qatar Post’s delivery products and services.
运营影响
数量效益
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