Pyramid: Turning a Light On
公司规模
Large Corporate
地区
- Europe
国家
- Ireland
产品
- Pyramid Analytics
技术栈
- Analytics Platform
- Data Visualization
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Digital Expertise
- Customer Satisfaction
技术
- 应用基础设施与中间件 - 数据可视化
- 分析与建模 - 预测分析
适用行业
- 汽车
适用功能
- 销售与市场营销
- 商业运营
服务
- 软件设计与工程服务
- 系统集成
关于客户
Volkswagen Group Ireland is a subsidiary of the global automotive giant Volkswagen Group, responsible for the distribution and sales of Volkswagen vehicles and parts in Ireland. The company manages a network of dealerships across the country, covering all five Volkswagen Group brands. With a focus on delivering high-quality vehicles and exceptional customer service, Volkswagen Group Ireland is committed to leveraging advanced technologies to enhance its operations and drive business success. The organization employs over 1,000 people and is dedicated to maintaining its position as a leader in the automotive industry through continuous innovation and strategic decision-making.
挑战
Before Pyramid, reporting consisted of hardcopies and emailed PDFs sent to dealerships (covering all five Volkswagen Group Ireland brands) that were then compiled centrally—a very labor-intensive activity. The transition to using Pyramid didn’t require months of adjustment, extensive training, or increased staffing. In fact, according to Volkswagen Group Ireland, “Users throughout the organization were able to use Pyramid really quickly. We didn’t need to send trainers onsite to educate people because there’s no big learning curve.”
解决方案
With Pyramid, Volkswagen Group Ireland is able to select which of those users see which content—from detailed analysis of individual parts, to summaries of dealer and brand performance. They can easily customize content relevant to specific users such as area managers and retailers, with confidence that protected data cannot be accessed by unintended users. In particular, dealers and brand managers were amazed by how easily and quickly they could gain insights into operational improvements and revenue opportunities. Executives and decision makers could now view the business in a comprehensive and granular way—all in one easy-to-navigate platform. With success that includes completing previously day-long analytical tasks in mere minutes, other successful projects are now also using the Pyramid platform. As a data-driven business, Volkswagen Group Ireland continues its world-class performance with faster, better decision making across the enterprise.
运营影响
数量效益
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