Private and Common Carrier Leverages Greater Flexibility in Its Operations and Expands Customer Initiatives with 3G-TM
地区
- America
国家
- United States
产品
- 3G-TM transportation management software
技术栈
- 3G-Integration Hub
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
技术
- 功能应用 - 运输管理系统 (TMS)
适用行业
- 运输
适用功能
- 物流运输
用例
- 车队管理
- 供应链可见性(SCV)
服务
- 系统集成
关于客户
Shippers Express is a company that operates in the freight and logistics services industry. Based in Dallas, Texas, the company prides itself on being agile and flexible in its operations. Shippers Express offers a transportation savings program for less-than-truckload (LTL) customers, where a percentage of the savings is given back to customers when the company can consolidate loads. However, the company was facing challenges with its existing transportation management system (TMS) provider, MercuryGate, which was proving to be inflexible and slow-moving.
挑战
Shippers Express, a freight and logistics services company, was initially using MercuryGate as their transportation management system (TMS) provider. However, they found the system inflexible and slow-moving, especially when it came to making changes or generating new reports. The company also had to work through a third-party support provider, which further complicated the relationship. Shippers Express was in need of a more flexible and efficient TMS solution that could better cater to their needs.
解决方案
Shippers Express decided to switch to the 3G-TM transportation management software by 3Gtms. The 3G-TM solution is designed to improve shipment efficiency and communications, increase shipment visibility, and provide greater financial transparency. It uses sophisticated optimization algorithms to manage shipping costs, account for service level commitments, and work within any number of constraints. The 3G-Integration Hub, a key feature of the 3G-TM solution, supports a variety of formats for faster, simpler integrations. It also provides a self-service capability, allowing Shippers Express to map additional integrations via a variety of pre-built templates. This results in faster onboarding of new clients and better service overall.
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