优化食品配送物流：Brady Family 火腿案例研究
技术
- 功能应用 - 车队管理系统 (FMS)
- 传感器 - 全球定位系统
适用行业
- 食品与饮料
- 运输
适用功能
- 物流运输
- 采购
用例
- 最后一英里交付
- 车载远程信息处理
关于客户
Brady Family Ham 是一家拥有 40 多年历史的传统爱尔兰火腿公司。它们已成为优质产品的代名词，并因其口味和风味赢得了无数奖项。近年来，他们在节日期间提供了一项受欢迎的送货上门服务，允许爱尔兰各地的顾客订购火腿和火鸡作为传统的圣诞晚餐。 2020年，由于疫情，他们看到网上订单激增，决定自己控制送货，以确保最佳的客户体验。
挑战
Brady Family Ham是一家拥有40多年历史的传统爱尔兰火腿公司，在2020年面临着巨大的挑战。该公司在节日期间提供了很受欢迎的送货上门服务，但疫情带来的前所未有的需求使他们的物流陷入困境。拉紧。该公司圣诞火腿和火鸡的在线订单激增，远高于前两年。运送冷藏、易腐烂食品的物流面临着一系列独特的挑战。 Brady Family Ham 决定自行控制送货，以确保最佳的客户体验。然而，他们需要一个能够让他们高效、无压力地管理整个分销项目的解决方案。
解决方案
Brady Family Ham 向 SmartRoutes 寻求解决方案。他们使用桌面路线规划器从电子表格上传客户订单和相关详细信息，自动创建路线，而无需手动输入每个订单的信息。这节省了数小时的手工工作。他们还使用 SmartRoutes 的分区功能根据每个司机对特定区域的了解来创建特定的区域，确保他们的送货路线全部分配在这些边界内。这利用了现有员工的经验。该公司还使用 SmartRoutes 移动应用程序在每次交付时添加调度备注，确保将正确的产品交付给每位客户。该应用程序还允许司机记录照片的送货证明和他们自己的司机送货备注，提供订单的实时数据。该公司还使用 SmartRoutes 向客户发送提前交货通知以及计划预计到达时间，并实时跟踪车辆。
运营影响
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