实例探究 > OATS Transit

OATS Transit

公司规模
1,000+
地区
  • America
国家
  • United States
产品
  • Ecolane Advanced Reporting Functionality
  • MDTs
  • Ecolane University
技术栈
  • Cloud-based connectivity
实施规模
  • Enterprise-wide Deployment
影响指标
  • Cost Savings
  • Customer Satisfaction
  • Productivity Improvements
技术
  • 功能应用 - 远程监控系统
  • 平台即服务 (PaaS) - 连接平台
适用行业
  • 运输
适用功能
  • 商业运营
  • 物流运输
用例
  • 车队管理
  • 预测性维护
  • 远程资产管理
服务
  • 云规划/设计/实施服务
  • 培训
关于客户
OATS Transit is a nonprofit organization (501c3) that provides transportation services across 87 out of 114 counties statewide. With 650 employees and 8 different office locations, the organization manages 1.5 million trips a year. OATS Transit is committed to finding cost-effective solutions to improve its operations and service delivery. The organization faced challenges in managing its operations efficiently and sought to transition from paper-based systems to a digital platform to enhance productivity and service quality.
挑战
OATS Transit faced several challenges, including managing 1.5 million trips a year across 87 out of 114 counties statewide with 650 employees. The organization operated from 8 different office locations, each with its own server, and sought to consolidate these into a single system. Training 600 drivers was another significant challenge. Additionally, OATS Transit wanted to migrate from paper manifests to a comprehensive digital system that could automatically update to meet demand. Before implementing Ecolane, the organization was unaware of its productivity gains and potential system efficiencies.
解决方案
OATS Transit implemented Ecolane's Advanced Reporting Functionality and MDTs to provide a paperless solution, saving the agency time, money, and peace of mind. The cloud-based connectivity eliminated the need for on-site servers, reducing costs and improving efficiency. The transition to digital forms and printing logs further saved staff time and expenditures. As a nonprofit, OATS Transit always looks for the most cost-effective solutions. The organization conducted 8 weeks of driver training, totaling 360 hours of in-person training, and provided unlimited access to Ecolane University. The ability to schedule and dispatch while working from home also helped the agency run more efficiently.
运营影响
  • The implementation of Ecolane's solutions led to significant operational improvements for OATS Transit. The transition to a paperless system saved the agency time and money, while also providing peace of mind. The elimination of on-site servers through cloud-based connectivity reduced costs and improved efficiency. The digital forms and printing logs further saved staff time and expenditures. The comprehensive driver training program, including 8 weeks of training and 360 hours of in-person sessions, ensured that drivers were well-prepared to use the new system. Unlimited access to Ecolane University provided ongoing support and training resources. The ability to schedule and dispatch while working from home enhanced the agency's operational efficiency.
数量效益
  • Increased Rides Per Hour from 1.9 to 2.7 RPH
  • Operational Efficiency Increase of 42%

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