OATS Transit
Company Size
1,000+
Region
- America
Country
- United States
Product
- Ecolane Advanced Reporting Functionality
- MDTs
- Ecolane University
Tech Stack
- Cloud-based connectivity
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Functional Applications - Remote Monitoring & Control Systems
- Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
- Transportation
Applicable Functions
- Business Operation
- Logistics & Transportation
Use Cases
- Fleet Management
- Predictive Maintenance
- Remote Asset Management
Services
- Cloud Planning, Design & Implementation Services
- Training
About The Customer
OATS Transit is a nonprofit organization (501c3) that provides transportation services across 87 out of 114 counties statewide. With 650 employees and 8 different office locations, the organization manages 1.5 million trips a year. OATS Transit is committed to finding cost-effective solutions to improve its operations and service delivery. The organization faced challenges in managing its operations efficiently and sought to transition from paper-based systems to a digital platform to enhance productivity and service quality.
The Challenge
OATS Transit faced several challenges, including managing 1.5 million trips a year across 87 out of 114 counties statewide with 650 employees. The organization operated from 8 different office locations, each with its own server, and sought to consolidate these into a single system. Training 600 drivers was another significant challenge. Additionally, OATS Transit wanted to migrate from paper manifests to a comprehensive digital system that could automatically update to meet demand. Before implementing Ecolane, the organization was unaware of its productivity gains and potential system efficiencies.
The Solution
OATS Transit implemented Ecolane's Advanced Reporting Functionality and MDTs to provide a paperless solution, saving the agency time, money, and peace of mind. The cloud-based connectivity eliminated the need for on-site servers, reducing costs and improving efficiency. The transition to digital forms and printing logs further saved staff time and expenditures. As a nonprofit, OATS Transit always looks for the most cost-effective solutions. The organization conducted 8 weeks of driver training, totaling 360 hours of in-person training, and provided unlimited access to Ecolane University. The ability to schedule and dispatch while working from home also helped the agency run more efficiently.
Operational Impact
Quantitative Benefit
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