Monitoring of Papa John’s couriers in Russia
公司规模
1,000+
地区
- Europe
国家
- Russia
产品
- Wialon Hosting
技术栈
- iiko
- Delivery Control
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
技术
- 平台即服务 (PaaS) - 连接平台
适用行业
- 食品与饮料
适用功能
- 物流运输
用例
- 车队管理
- 实时定位系统 (RTLS)
服务
- 系统集成
关于客户
Papa John’s is a well-known pizza delivery franchise with a significant presence in Russia. They are known for their commitment to quality and service, and they have a large network of couriers who deliver their pizzas to customers. However, they were facing a challenge in monitoring the movements and locations of their couriers. They were using the iiko restaurant automation system, which allowed them to control the premises used and finances, but it did not provide the ability to control the locations and movements of couriers. This lack of information meant that they had no way of knowing how much time the courier spends on delivery, or what happens during the trip, such as breakdowns or dangerous situations on the road.
挑战
Papa John’s in Russia was facing a challenge with their courier delivery system. They were using the iiko restaurant automation system, which allowed them to control the premises used and finances, but it did not provide the ability to control the locations and movements of couriers. This lack of information meant that they had no way of knowing how much time the courier spends on delivery, or what happens during the trip, such as breakdowns or dangerous situations on the road.
解决方案
TeleTracking, a partner company of Gurtam from Moscow, proposed a solution that integrated Wialon Hosting with iiko to create a system called Delivery Control. This system automatically sends new client addresses to Wialon, which then creates a geofence with the order information. The courier is listed as a driver in the system and is assigned to the car by iButton. Wialon not only defines the driver through the use of a personal key but also records precise data on the delivery interval. Delivered orders, delivery time, and place are automatically recorded in iiko; then, the geofence in Wialon disappears. Delivery Control displays summary information about orders, couriers, their movements in tabular form with the ability to add any trip information and the delivery data from the Wialon system.
运营影响
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