实例探究 > Mervyn Lambert Plant Ltd Implements MyMobileWorkers for Enhanced Compliance and Efficiency

Mervyn Lambert Plant Ltd Implements MyMobileWorkers for Enhanced Compliance and Efficiency

公司规模
Mid-size Company
地区
  • Europe
国家
  • United Kingdom
产品
  • MyMobileWorkers
技术栈
  • Real-time mobile workforce management system
实施规模
  • Enterprise-wide Deployment
影响指标
  • Cost Savings
  • Customer Satisfaction
  • Productivity Improvements
  • Environmental Impact Reduction
技术
  • 功能应用 - 远程监控系统
  • 分析与建模 - 实时分析
  • 功能应用 - 企业资源规划系统 (ERP)
适用行业
  • 建筑与基础设施
  • 运输
适用功能
  • 现场服务
  • 质量保证
  • 商业运营
用例
  • 预测性维护
  • 车队管理
  • 远程资产管理
  • 实时定位系统 (RTLS)
服务
  • 系统集成
  • 培训
关于客户
Mervyn Lambert Plant (MLP) has been a prominent name in the Highways industry for nearly 50 years. With more than 200 employees, MLP is one of the largest companies in their sector, providing plant hire and traffic management services to both private and public sectors. Known for their high standards of work, MLP has built a reputation for quality and reliability. However, the company faced challenges with their traditional paper-based processes, which led to inefficiencies and inaccuracies in data collection and compliance management. To address these issues, MLP sought a modern solution to streamline their operations and improve overall efficiency.
挑战
For years, Mervyn Lambert Plant (MLP) used a predominantly paper process for recording their jobs, combined with a hire and accounting system in the background. The problem lay in the quality of the data they gathered from their operatives. The data was either unclear or inaccurate due to the nature of using a paper process, and with over 500 jobs per week, something needed to change. The inefficiencies and inaccuracies in data collection led to delays in identifying quality issues, often resulting in complaints from the general public or clients. Additionally, the paper-based process made it difficult to enforce compliance with health and safety laws and to manage documentation effectively.
解决方案
After evaluating various solutions, MLP decided to implement the MyMobileWorkers real-time mobile workforce management system. They chose this system due to its suitability for the traffic management sector and its ability to track jobs from start to finish. The system allowed MLP to complete checklists, risk assessments, and take photographs, providing a comprehensive front-end solution. By March 2016, MLP had completely removed their paper-based process and fully integrated MyMobileWorkers into their operations. The system enforced compliance with health and safety laws by requiring operatives to check Risk Assessments and Method Statements before starting work. All relevant documentation, including site drawings, was attached to the job and easily accessible. Issues could be highlighted via photos, drawings, or text, and were automatically flagged to MLP’s support team for review. This real-time access to information allowed for immediate resolution of non-compliance issues and improved overall job quality.
运营影响
  • Enforced compliance with health and safety laws, ensuring that operatives check Risk Assessments and Method Statements before starting work.
  • Improved the quality of data collection and documentation, making it easily accessible and reviewable in real-time.
  • Enhanced the ability to identify and resolve non-compliance issues quickly, reducing the risk of complaints from the general public or clients.
  • Reduced the carbon footprint of the compliance team by minimizing the need for physical paperwork and on-site spot checks.
  • Improved relationships and communication with clients by providing real-time access to job information, reducing delays and miscommunication.
数量效益
  • 5 days improvement in invoicing time.
  • 95% reduction in time to discover defects.
  • 100% proof of compliance for all jobs.
  • £31,000 saving before rolling out company-wide.
  • Reduced contra-charges from £200k to zero in 12 months.

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