Mervyn Lambert Plant Ltd Implements MyMobileWorkers for Enhanced Compliance and Efficiency
Customer Company Size
Mid-size Company
Region
- Europe
Country
- United Kingdom
Product
- MyMobileWorkers
Tech Stack
- Real-time mobile workforce management system
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
- Environmental Impact Reduction
Technology Category
- Functional Applications - Remote Monitoring & Control Systems
- Analytics & Modeling - Real Time Analytics
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Construction & Infrastructure
- Transportation
Applicable Functions
- Field Services
- Quality Assurance
- Business Operation
Use Cases
- Predictive Maintenance
- Fleet Management
- Remote Asset Management
- Real-Time Location System (RTLS)
Services
- System Integration
- Training
About The Customer
Mervyn Lambert Plant (MLP) has been a prominent name in the Highways industry for nearly 50 years. With more than 200 employees, MLP is one of the largest companies in their sector, providing plant hire and traffic management services to both private and public sectors. Known for their high standards of work, MLP has built a reputation for quality and reliability. However, the company faced challenges with their traditional paper-based processes, which led to inefficiencies and inaccuracies in data collection and compliance management. To address these issues, MLP sought a modern solution to streamline their operations and improve overall efficiency.
The Challenge
For years, Mervyn Lambert Plant (MLP) used a predominantly paper process for recording their jobs, combined with a hire and accounting system in the background. The problem lay in the quality of the data they gathered from their operatives. The data was either unclear or inaccurate due to the nature of using a paper process, and with over 500 jobs per week, something needed to change. The inefficiencies and inaccuracies in data collection led to delays in identifying quality issues, often resulting in complaints from the general public or clients. Additionally, the paper-based process made it difficult to enforce compliance with health and safety laws and to manage documentation effectively.
The Solution
After evaluating various solutions, MLP decided to implement the MyMobileWorkers real-time mobile workforce management system. They chose this system due to its suitability for the traffic management sector and its ability to track jobs from start to finish. The system allowed MLP to complete checklists, risk assessments, and take photographs, providing a comprehensive front-end solution. By March 2016, MLP had completely removed their paper-based process and fully integrated MyMobileWorkers into their operations. The system enforced compliance with health and safety laws by requiring operatives to check Risk Assessments and Method Statements before starting work. All relevant documentation, including site drawings, was attached to the job and easily accessible. Issues could be highlighted via photos, drawings, or text, and were automatically flagged to MLP’s support team for review. This real-time access to information allowed for immediate resolution of non-compliance issues and improved overall job quality.
Operational Impact
Quantitative Benefit
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