Case Studies > Mervyn Lambert Plant Ltd Implements MyMobileWorkers for Enhanced Compliance and Efficiency

Mervyn Lambert Plant Ltd Implements MyMobileWorkers for Enhanced Compliance and Efficiency

Company Size
200-1,000
Region
  • Europe
Country
  • United Kingdom
Product
  • MyMobileWorkers
Tech Stack
  • Real-time mobile workforce management system
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Customer Satisfaction
  • Environmental Impact Reduction
  • Productivity Improvements
Technology Category
  • Analytics & Modeling - Real Time Analytics
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
  • Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
  • Construction & Infrastructure
  • Transportation
Applicable Functions
  • Business Operation
  • Field Services
  • Quality Assurance
Use Cases
  • Fleet Management
  • Predictive Maintenance
  • Real-Time Location System (RTLS)
  • Remote Asset Management
Services
  • System Integration
  • Training
About The Customer
Mervyn Lambert Plant (MLP) has been a prominent name in the Highways industry for nearly 50 years. With more than 200 employees, MLP is one of the largest companies in their sector, providing plant hire and traffic management services to both private and public sectors. Known for their high standards of work, MLP has built a reputation for quality and reliability. However, the company faced challenges with their traditional paper-based processes, which led to inefficiencies and inaccuracies in data collection and compliance management. To address these issues, MLP sought a modern solution to streamline their operations and improve overall efficiency.
The Challenge
For years, Mervyn Lambert Plant (MLP) used a predominantly paper process for recording their jobs, combined with a hire and accounting system in the background. The problem lay in the quality of the data they gathered from their operatives. The data was either unclear or inaccurate due to the nature of using a paper process, and with over 500 jobs per week, something needed to change. The inefficiencies and inaccuracies in data collection led to delays in identifying quality issues, often resulting in complaints from the general public or clients. Additionally, the paper-based process made it difficult to enforce compliance with health and safety laws and to manage documentation effectively.
The Solution
After evaluating various solutions, MLP decided to implement the MyMobileWorkers real-time mobile workforce management system. They chose this system due to its suitability for the traffic management sector and its ability to track jobs from start to finish. The system allowed MLP to complete checklists, risk assessments, and take photographs, providing a comprehensive front-end solution. By March 2016, MLP had completely removed their paper-based process and fully integrated MyMobileWorkers into their operations. The system enforced compliance with health and safety laws by requiring operatives to check Risk Assessments and Method Statements before starting work. All relevant documentation, including site drawings, was attached to the job and easily accessible. Issues could be highlighted via photos, drawings, or text, and were automatically flagged to MLP’s support team for review. This real-time access to information allowed for immediate resolution of non-compliance issues and improved overall job quality.
Operational Impact
  • Enforced compliance with health and safety laws, ensuring that operatives check Risk Assessments and Method Statements before starting work.
  • Improved the quality of data collection and documentation, making it easily accessible and reviewable in real-time.
  • Enhanced the ability to identify and resolve non-compliance issues quickly, reducing the risk of complaints from the general public or clients.
  • Reduced the carbon footprint of the compliance team by minimizing the need for physical paperwork and on-site spot checks.
  • Improved relationships and communication with clients by providing real-time access to job information, reducing delays and miscommunication.
Quantitative Benefit
  • 5 days improvement in invoicing time.
  • 95% reduction in time to discover defects.
  • 100% proof of compliance for all jobs.
  • £31,000 saving before rolling out company-wide.
  • Reduced contra-charges from £200k to zero in 12 months.

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