Meeting Customer Demands of 99.6 Percent On-Time Delivery with BluJay Solutions
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- BluJay Transportation Management
- BluJay Global Trade Network
技术栈
- Transportation Management System (TMS)
- Data Analysis Capabilities
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
- Cost Savings
技术
- 功能应用 - 运输管理系统 (TMS)
适用行业
- 食品与饮料
适用功能
- 物流运输
- 仓库和库存管理
用例
- 车队管理
- 供应链可见性(SCV)
- 预测性维护
服务
- 系统集成
- 软件设计与工程服务
关于客户
Founded in 1846, HP Hood LLC is one of the largest branded dairy operators, with 16 manufacturing plants throughout the United States. In its traditional home territory of New England, the company’s lines of milk, cream, ice cream, cottage cheese, and sour cream regularly rank number one in the six-state area. HP Hood has a broad customer base from grocery warehouses to convenience stores; managing approximately 150,000 annual shipments across 12 processing plants and 22 distribution centers.
挑战
HP Hood needed to implement a unified transportation management process that covered the entire supply chain and could scale up easily to handle further additions to the business. They were facing the following challenges: Multiple acquisitions meant that there were multiple, disjointed transportation processes. The organization had grown rapidly in size from 1,500 employees to over 4,000 employees. Many supply chain processes were completely paper-based. There was a lack of collaboration between plants, customer service, carriers, and transportation departments.
解决方案
The BluJay’s Transportation Management solution provided HP Hood with a logistics network of thousands of carriers, along with the capability to automate the entire transportation management process. A single, standard TMS was rolled out organization-wide and to each acquired company, enabling collaboration with everyone in the logistics network, from order to delivery. Extensive data analysis capabilities were also provided. The BluJay Global Trade Network expands visibility beyond the transportation department to the warehouses and customer service. It truly provides a one-stop shop for information, enabling real-time decisions during the order to delivery cycle, and allowing HP Hood to respond to performance issues in real-time. By automating 95 percent of freight payments, BluJay‘s Transportation Management saves time and enables regular carrier payment, not only reducing payment errors, but also keeping expenses in the month in which they occur, resulting in more accurate reporting, lower processing costs, and fewer inquiries.
运营影响
数量效益
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