利用基于软件的智能可视性管理金融服务业务交付
公司规模
1,000+
地区
- America
国家
- United States
产品
- nGeniusONE
- nGenius PULSE
- nGenius Visibility as a Service
- InfiniStreamNG software appliances
- vSTREAM virtual appliances
技术栈
- Cloud Computing
- Virtual Appliances
- Software-based Monitoring
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
技术
- 应用基础设施与中间件 - 数据交换与集成
- 平台即服务 (PaaS) - 连接平台
适用行业
- 金融与保险
适用功能
- 商业运营
- 销售与市场营销
用例
- 预测性维护
- 供应链可见性(SCV)
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
这家位于美国中西部的金融服务公司正在经历强劲的业务增长，这得益于他们向全国客户销售多样化的投资和政策选择的努力。该公司最近的成功直接归功于数千名公司员工和近 2,000 个代理点的现场员工的努力。多年来，该公司的企业监控解决方案一直依赖于 NETSCOUT 分析平台和数据源。
挑战
该公司扩大了远程业务地点和数字平台的使用，改变了其信息技术 (IT) 团队领导层面临的服务交付挑战。这些挑战包括扩大可见性需求、增强应用程序性能监控、管理网络带宽利用率以及提高 IT 性能监控一致性。由于成本控制是此次技术更新的重要考虑因素，该公司希望获得创新解决方案和最佳实践建议，以了解下一代方法如何解决这些 IT 问题并改善保持业务增长所需的保险和金融服务交付。
解决方案
该公司转向采用软件和虚拟智能数据源的下一代 NETSCOUT 服务保证解决方案，为 IT 团队带来了立竿见影的好处，并为最终用户和客户提供了更好的服务交付。这些好处包括实时性能监控、改进的网络流量管理、为远程站点提供可靠的业务服务交付、扩展的 UC 技术监控以及使用实时监控和故障排除工作流程提高 IT 效率。nGenius 可视化即服务 (nVaaS) 计划为 NETSCOUT 提供了专注于提高 nGeniusONE 价值的主题专家。
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