MacroPoint Enhances Load Visibility and Efficiency for Bolt Express
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- MacroPoint
- Sylectus
技术栈
- Cellular Tracking
- TMS Integration
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
技术
- 功能应用 - 车队管理系统 (FMS)
- 网络与连接 - 蜂窝
适用行业
- 运输
适用功能
- 物流运输
用例
- 车队管理
- 资产跟踪
服务
- 系统集成
关于客户
Bolt Express is the largest privately held expedite transportation company in the United States. They specialize in providing fast and reliable transportation services, ensuring that urgent shipments are delivered on time. With a large fleet and a network of partner carriers, Bolt Express handles a wide range of loads, from small packages to large freight. The company prides itself on its ability to meet tight deadlines and provide exceptional customer service. As a leader in the expedite transportation industry, Bolt Express continuously seeks innovative solutions to enhance its operations and maintain its competitive edge.
挑战
Check calls to drivers and partner carrier dispatchers sap productivity and company time. A lack of accurate location and status updates throughout the load creates a domino effect of missed opportunities. This inefficiency in communication and tracking leads to operational delays and missed business opportunities, affecting overall productivity and profitability.
解决方案
MacroPoint reveals driver location and load information via their cell phones, increasing accuracy and making operations much more efficient. The system works on all phones, even nonsmartphones, ensuring that all drivers are locatable by all parties involved. This integration with Sylectus allows for seamless tracking and communication, reducing the need for check calls and enabling more immediate time-to-market. The setup process for drivers is quick, taking just seconds, and the system is already integrated with Sylectus, making the deployment smooth and hassle-free. As a result, the operations team at Bolt Express can focus on more productive tasks, leading to better profitability and customer satisfaction.
运营影响
数量效益
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