实例探究 > Lockheed Martin’s Flight to Perfect Quality: An iBASEt MES/Quality Customer Success Story

Lockheed Martin’s Flight to Perfect Quality: An iBASEt MES/Quality Customer Success Story

公司规模
Large Corporate
地区
  • America
国家
  • United States
产品
  • iBASEt Manufacturing Execution System (MES)
  • iBASEt Quality Management System (EQMS)
  • iBASEt Digital Operations Suite
技术栈
  • Real-time Statistical Process Control (SPC)
  • Six Sigma
  • Root-Cause Analysis and Corrective Action procedures
实施规模
  • Enterprise-wide Deployment
影响指标
  • Customer Satisfaction
  • Productivity Improvements
  • Cost Savings
  • Innovation Output
技术
  • 功能应用 - 制造执行系统 (MES)
  • 功能应用 - 企业资源规划系统 (ERP)
  • 分析与建模 - 预测分析
适用行业
  • 航天
适用功能
  • 质量保证
用例
  • 预测性维护
  • 过程控制与优化
服务
  • 系统集成
  • 软件设计与工程服务
  • 培训
关于客户
Lockheed Martin’s Clearwater facility is part of the company’s Rotary and Mission Systems (RMS) division, headquartered in Bethesda, MD. The division’s products include aeronautics, space systems, information systems, global services, and electronic systems. The Clearwater plant employs over 400 people and works with more than 500 suppliers to produce a low-volume, high-mix of ruggedized, high-reliability electronic data and signal processing equipment. The facility supports over 460 programs for U.S. military and international customers, including the U.S. Navy, Air Force, Army, Marine Corps, Coast Guard, and the Department of Homeland Security.
挑战
Lockheed Martin’s Clearwater plant faced the challenge of maintaining high-quality standards while producing a low-volume, high-mix of ruggedized, high-reliability electronic data and signal processing equipment. The plant needed to comply with stringent specifications, regulatory requirements, and fluctuating schedules for over 30 different programs and more than 20 customers. The management team recognized the need for continuous improvement to stay competitive and achieve quality beyond market demands. A slowdown in demand during the 1990s prompted the management to focus on performance improvement, leading to the development of a culture of quality excellence and continuous improvement.
解决方案
Lockheed Martin’s Clearwater facility implemented iBASEt’s Manufacturing Execution System (MES) with an embedded Quality Management System (EQMS) to integrate production and quality assurance across operations. The MES collects data in real-time during inspection and test operations, immediately alerting on out-of-control conditions. The system also monitors metrics like defects per million opportunities (DPMO) and yield, which are used to establish process improvement goals. The MES facilitates a closed-loop system of continuous improvement by standardizing process improvements in manufacturing instructions. Additionally, the facility uses advanced technologies such as clean manufacturing cells, high-quality inspection systems, and automated solder robots to enhance quality control.
运营影响
  • Lockheed Martin’s Clearwater plant has achieved a 97 percent reduction in defects over the last ten years.
  • The facility has maintained AS9100 certification and received several preferred supplier status awards.
  • The plant has implemented the LM21 Operating Excellence program, combining the Toyota production system, Lean Manufacturing, and Six-Sigma to drive continual process improvements.
  • More than 10 percent of the workforce has been certified as Six-Sigma Black and Green Belts, with a successful Yellow Belt program for engaging work cell teams.
  • The plant conducts regular internal and external audits, often scoring perfect with zero nonconformances.
数量效益
  • The plant has achieved a 46.9 percent reduction in scrap/rework costs.
  • The median finished-product first-pass yield was 98.6 percent.
  • On-time delivery rate was 99 percent.
  • The plant achieved a 99.8 percent delivered quality level and 100 percent on-time delivery level for Boeing.
  • Sigma levels are often only one defect for every 10,000 opportunities in a year.

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