实例探究 > Lekker Foods Keeps Remote Employees Connected and Productive with Atera

Lekker Foods Keeps Remote Employees Connected and Productive with Atera

公司规模
200-1,000
地区
  • America
产品
  • Atera
技术栈
  • Remote Monitoring and Management (RMM)
  • APIs
  • Security Software
实施规模
  • Enterprise-wide Deployment
影响指标
  • Cost Savings
  • Customer Satisfaction
  • Digital Expertise
  • Productivity Improvements
技术
  • 应用基础设施与中间件 - API 集成与管理
  • 网络安全和隐私 - 安全合规
  • 平台即服务 (PaaS) - 设备管理平台
适用行业
  • 食品与饮料
适用功能
  • 商业运营
  • 设施管理
用例
  • 网络安全
  • 预测性维护
  • 远程资产管理
服务
  • 网络安全服务
  • 软件设计与工程服务
  • 系统集成
关于客户
Lekker Foods is a food distribution company that operates in a complex technology environment. The company has employees working in various settings, including warehouses, delivery drivers, office staff, and remote workers. Given the nature of the food distribution industry, Lekker Foods needs to be cost-effective in its solutions while maintaining a high level of security and efficiency. The company decided to bring its IT management in-house to better protect itself from cyberattacks and to have more control over its technology stack. Lekker Foods aims to be the #1 priority in its IT management, ensuring that all employees, regardless of their location, receive timely and effective support.
挑战
Food distribution company Lekker Foods decided to bring its IT management in-house to better protect itself from cyberattacks, which have recently plagued its competitors and customers. Lekker also wanted more control over its tech stack and to always be the #1 priority. Lekker has a complex technology environment, with employees in warehouses, delivery drivers, and employees both in offices and working remotely. The nature of the food distribution industry means the company has to be cost-effective in its solutions, which led Lekker to Atera's remote monitoring and management system.
解决方案
Lekker Foods chose Atera's remote monitoring and management system to address its IT management needs. Atera is a cost-effective solution that allows Lekker's IT Manager, Robert Dick, to respond quickly to employee issues, troubleshoot devices and servers remotely, and automatically patch software to keep the tech stack up-to-date and secure. Atera's platform is customizable, enabling Lekker to implement various security software and tools tailored to the company's specific business needs. With integrations and APIs, Robert can purchase and sync Atera with the tools that are best for the company, rather than being limited to products recommended by a provider. This flexibility and control over the tech stack have significantly improved Lekker's IT management capabilities.
运营影响
  • Lekker Foods has unlocked proactive services, allowing the IT team to address potential issues before they become significant problems.
  • The company has cut troubleshooting time in half, enabling quicker resolution of IT issues and minimizing downtime for employees.
  • Automated patching has improved the company's security posture, ensuring that all software is up-to-date and protected against vulnerabilities.
  • The consolidation of the tech stack has made deployment and management more straightforward, reducing the complexity of IT operations.
  • Lekker Foods has gained more control over its IT environment, allowing for better customization and integration of tools and software.
数量效益
  • 35% reduction in monthly support tickets

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